One of the newest online gambling websites on the market, Pelaa Casino is part of the Genesis Global Limited family. This company is responsible for other brands such as SpinIT, Sloty, Vegas Hero, and more. As such Pelaa Casino comes from a trusted and reputable provider, with a proven track record in the online gambling industry. Established only in 2018, the Pelaa brand has seen a rise in popularity with the gambling community. This is owed to a variety of factors, including but not limited to the large selection of casino games, the promotional incentives, customer support and extensive mobile support. Pelaa Casino has all the hallmarks of a modern gambling website and is built from the ground up with usability and convenience in mind.
This is especially true for the mobile version of this online casino, allowing players to load their favorite games directly from their smartphone or tablet. Having a mobile platform has become a necessity for modern gambling websites and the demand is constantly increasing. With this in mind, in this review, we are going to take a look at Pelaa Casino’s mobile version and see how it stacks up in the current state of the online casino scene.
| Pelaa Casino App Specifications | |
|---|---|
| Requirements | |
| Devices | Acer Iconia, Google Pixel 2, Google Pixel 2 XL, iPad, iPad Air, iPad Pro, iPad Mini, iPhone 6/6s, iPhone 7/7+, iPhone 8/8+, iPhone X/XS/XR, iPhone 11/12/13/14 Microsoft Windows RT Tablet, Samsung Galaxy A5, Samsung Galaxy Note8, Samsung Galaxy S5, Samsung Galaxy S6, Samsung Galaxy S7, Samsung Galaxy S7 Edge, Samsung Galaxy S8, Samsung Galaxy S8+, Samsung Galaxy S9, Samsung Galaxy S9+, Samsung Galaxy S10/S20/S21/S22 Samsung J7 Prime, Xiaomi Redmi Note 4 |
| Games |       |
| Live Dealers | YES |
| Bonus | 150 Free Spins on Gonzo’s Quest |
| Access | Play Now |
Features
When it comes to playing at Pelaa Casino from your mobile device, you will be happy to know that the process is really simple. This online casino utilizes instant play software for both its desktop and mobile versions. What this means is that you will be able to do is load the casino website within the browser of your smartphone or tablet. There is no need to download and install any additional software as with other online casinos. You will have direct access to all aspects of the casino, including the gaming library, account settings, banking, customer support, promotions and more.
Pelaa has done an excellent job at making the mobile experience accessible and functional on a variety of devices. The mobile interface will work with just about any device, regardless of screen size or resolution. You can open up the website on a 4” smartphone or on a 10” tablet and you will have no issues since the interface scales with the display size. The same is true for the games, many of which can be played in both landscape and portrait orientation.
The mobile version leaves very little to be desired and we are happy to report that Pelaa Casino can stand toe to toe with just about any other gambling website in this regard.
Games
Pelaa Casino boasts a substantial gaming library, made up of all manner of different game types. This gambling website is powered by software providers such as Microgaming, NetEnt, Evolution Gaming, Nyx Interactive, Play’n GO, Yggdrasil Gaming and more, which means that you will get to play the best titles in the industry. As with any online casino, slots make up the bulk of the games selection, with hundreds of different options at your disposal. Pelaa Casino offers a wide range of slots titles, including some of the most popular on the market. If you are into games like Dragon of the Princess, Treasure Mine, Red Hot Firepot, Royal Seven, Fruit Mania, Crystal Ball: Golden Nights, or Dragon’s Luck, then you will feel right at home at this online casino.
Of course, there are several table games that you will surely appreciate. You will have several interesting variations of Blackjack, Roulette and Baccarat straight at your fingertips. Moreover, the casino is partnered with Evolution Gaming, the top live casino provider in the industry. This will give you access to a wide selection of live dealer titles, which include the most popular table games out there. You will be able to play live blackjack, live roulette, live baccarat and live casino poker, all of which are hosted by professional dealers and able to provide you with an authentic casino experience. There is very little not to like about Pelaa Casino where the games selection is concerned, especially when you take into account that the majority of it is available directly from your mobile device.
Bonuses and Promotions
When you register at Pelaa Casino you will have the opportunity to claim a worthwhile Welcome Bonus as an incentive for choosing this gambling website. The promotion will allow you to claim 150 free spins on one of NetEnt’s most popular slot games – Gonzo’s Quest. If you are a fan of this game, then this offer will come quite in handy and you will have the chance to turn any winnings into real cash.
There are certain terms that you have to follow in order to make full use of the offer. To begin with, you have to deposit a minimum of €20 to be eligible for the promotion, although the amount also coincides with the minimum deposit so everyone will have the opportunity to claim it. Moreover, you can only use the free spins for the selected game and the winnings have to be wagered 40 times their value. You will be granted 15 free spins upon claiming the offer and 15 more for each consecutive day that you log in until you receive all 150.
Going in-depth into the wagering requirement, the maximum bet that you can place will be limited to €5 per spin or hand, depending on the game you choose to meet it. However, you should keep in mind that bets placed on certain game types are worth less than the same place on others. For example, if you wager €5 on a slot title, then that amount will be contributed in full towards the wagering requirement. But if you bet €5 on a table game or blackjack title, then only 10% and 5%, respectively, of the amount will be counted for the purposes of the wagering requirement. There are also games that are altogether excluded from the wagering process, so be sure to carefully choose your titles.
Banking
When it comes to banking options, you may be surprised to learn that this gambling website only accepts one payment solution in the form of Trustly, an online banking service. It is unusual for a gambling website to only offer a single transaction but this is the situation. Trustly is a payment service that connects directly to your bank account and processes the payment. This allows you to quickly deposit to your online casino balance and to also maintain the privacy of your banking information. Withdrawals, on the other hand, can take up to several business days to process, but no longer than a traditional bank transfer.
As for transaction limits, the minimum deposit at Pelaa Casino is €20, which can go up to €10,000. Withdrawals are also possible via Trustly, or alternatively via a normal bank transfer. However, you will first have to submit proof of your identity in the form of an ID card, utility bill, bank statement, etc. You will be able to withdraw a minimum of €20 per transaction or up to €10,000 per day. The monthly limit goes up to €50,000, though it does not apply to VIP players. Aside from EUR, Pelaa also conducts transactions in SEK.
Support
When it comes to online gambling, you want to be sure that there is someone who will always be there to resolve any issues you may encounter. Good customer support often goes unappreciated but it is a vital aspect nonetheless. Offering quality customer service is a priority for Pelaa Casino and users have a number of options to contact the support staff.
The first and most convenient method is the live chat system, which allows you to establish a nearly-instant connection with the support staff. Via live chat, you will be able to communicate one-on-one with a support agent. Alternatively, you can also reach out via email. There are three different addresses that you can forward your messages to for general support, documentation and complaints.
Finally, Pelaa Casino also maintains phone support for players from Sweden and Finland. More specifically, you can dial the Swedish line – 02 00 896 342 – and the Finish one – 08 00 919 862. On a final note, customer support is available in English, Swedish and Finish.
Safety and Fair Gaming
As far as licensing and regulations are concerned, the operator behind Pelaa Casino is authorized by the Malta Gaming Authority to conduct gambling operations. The implication of this is that the company has passed all the necessary requirements to offer online casino games. These range from having unaltered RNG systems to having the capacity to store and handle users’ personal and banking information. Essentially, Pelaa Casino is able to provide players with a fair and pleasant gambling experience, since the outcome of games have been proven to be truly random. As such, they have not been tampered with and you can trust that the casino will not cheat you. Furthermore, you can safely submit any banking and personal data that the casino requires of you. All of it will be protected behind the encryption software utilized by the casino, keeping that information safe from prying eyes.
Conclusion
Overall, when it comes time to pass judgement on this gambling website there are several things to take into account. For starters, it is maintained by an established operator with a history in the gambling industry, albeit a relatively short one. Pelaa Casino also offers hundreds of different slots and tables to its users and also gives them the opportunity to claim worthwhile bonuses and promotions. However, it only supports a single payment solution – Trustly – which is neither a credit card or an eWallet. If this is a problem for you, then Pelaa Casino might not be the right gambling website for you, but if you can overlook this flaw, then this online casino will be right up your alley.
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