Joe Fortune is a slick online casino that is exclusively available to players from Down Under. The casino is a newcomer to the gambling scene as it debuted online in 2016. It features a decent arrangement of games, including Aussies’ favorite pokies alongside various table games like blackjack, craps, and roulette.
The website uses a multi-software platform that features some of the best creations of suppliers RealTime Gaming, Rival Gaming, iSoftBet, and Spinomenal, among several others. The games are offered in instant play without the need of an additional software download.
Joe Fortune is operated by the same company (Betting Partners) responsible for the launch and management of several other brands like Slots.lv and Bovada, both of which are US-friendly gaming destinations. The unique thing about Joe Fortune is that it offers some proprietary games that are exclusive only to this casino and its sister sites we mentioned above.
The casino is compatible with portable devices but has not released any downloadable applications at the moment of writing. Instead, players can access its lobby via Joe Fortune’s in-browser app that imitates closely the design of the casino’s desktop version.
One possible explanation for the absence of a dedicated app is that the casino operates in a grey market and major digital distribution platforms like Google Play and the App Store will not allow real-money gambling applications, designed by operators that lack licenses from the Australian regulators. The in-browser app does a sufficiently good job at providing a decent experience on the go. Read on for further details on Joe Fortune’s mobile offering.
| Joe Fortune Casino App Specifications | |
|---|---|
| Requirements | |
| Devices | Acer Iconia, Google Pixel 2, Google Pixel 2 XL, iPad, iPad Air, iPad Pro, iPad Mini, iPhone 6/6s, iPhone 7/7+, iPhone 8/8+, iPhone X/XS/XR, iPhone 11/12/13/14 Microsoft Windows RT Tablet, Samsung Galaxy A5, Samsung Galaxy Note8, Samsung Galaxy S5, Samsung Galaxy S6, Samsung Galaxy S7, Samsung Galaxy S7 Edge, Samsung Galaxy S8, Samsung Galaxy S8+, Samsung Galaxy S9, Samsung Galaxy S9+, Samsung Galaxy S10/S20/S21/S22 Samsung J7 Prime, Xiaomi Redmi Note 4 |
| Games |       |
| Live Dealers | YES |
| Bonus | 100% up to $/€/£ 1,000 |
| Access | Play Now |
Features of the Joe Fortune Mobile App
Players can conveniently register or log into their existing Joe Fortune accounts in their smartphones’ browsers. The casino is compatible with all popular browsers like Google Chrome, Firefox, Opera, and Internet Explorer, among others.
The mobile lobby is pretty much identical to its desktop counterpart. The first thing you see after you log into your Joe Fortune account are the colorful banners advertising the casino’s slot tournaments. The main menu button is located in the usual place, in the upper right corner of your touchscreen leading you to the promotions section and the different gaming categories. There is also a search tool you can use when looking for a particular game.
Mobile players can manage their Joe Fortune accounts with great ease on the go. The mobile dashboard enables them to tackle their profile settings, change their passwords, view promotional messages, and track their transactions’ history.
There are the standard gaming categories of slots (called “pokies” in this instance), live tables, specialties, table games, and tournament games along with several additional sections, reserved for the most played titles and the games you have last played on the go.
When you tap on a given game’s thumbnail, you have a choice from real-money and practice play. There is a full description of each game so you get to learn about its theme, special features, bonus games, payline number and so on. You can add games to your list of favorites by tapping the star icon on their thumbnails.
The in-browser app gives you instant access to the casino’s help section which is home to a comprehensive FAQ category and a live-chat facility should you experience any troubles while away from your desktop computer. Since the mobile casino is geared predominantly toward the needs of Aussie players, the app supports one language only, English.
Games Available via the Joe Fortune Mobile App
Considering the fact the casino offers games from several different suppliers, one would have thought its mobile lobby would be bursting at its seams with games. However, this is not exactly the case. In our estimation, the casino offers around 120 different games, with the largest chunk of the suite consisting of pokies.
These are courtesy of esteemed software providers like iSoftBet, RealTime Gaming, Pragmatic Play, Rival Gaming, and Spinomenal. A separate section is reserved for the live-dealer games, which run on the Visionary iGaming platform.
The games are quick to load on mobile provided that your internet connection is reliable and you are not using an ancient device. The graphics and animations are even crisper when you play on a smartphone or a tablet, making for a worthwhile betting experience on the go.
Many of the games are intended for play in landscape mode so the app will prompt you to turn your smartphone sideways. You can adjust your coin or chip value with a few quick taps on the screen, turn off the sounds and activate features like Turbo Mode and Auto Spins just like you would on your desktop computer. See our breakdown of the most popular mobile games at Joe Fortune below:
- Online slots (pokies) – Genie’s Gift, 777 Deluxe, Good Fishes, A Night with Cleo, Caesar’s Triumph, Diamond Dozen, Hot Spin, Illusions 2, Mona Lisa Jewels, Neon Reels, Red Sands, Sevens and Bars, and The Nutcracker
- Jackpot games – Cleopatra’s Gold, Caesar’s Empire, Aztec’s Treasure, Mona Lisa Jewels, Absolute Super Reels, Ultimate Super Reels, and Super Multi-Times Progressive
- Table games – Zappit Blackjack, Single-Deck Blackjack, Tri Card Poker, Craps, European Roulette, Roll the Dice, Let’em Ride, Double-Deck Blackjack, Caribbean Hold’em, Caribbean Stud, Classic Baccarat, and American Roulette
- Video poker – Bonus Deuces Wild, Jacks or Better (including multi-hand variations), Double Double Bonus Poker, and Joker Poker
- Specialties – Bingo Goal, Arizona Bingo, Beach Bums, Cast for Cash, Keno Draw, Tiki Treasure, and Go-Go Bingo
- Live tables – Blackjack Early Payout, Super 6, Live Baccarat, Live American Roulette, and Live European Roulette
Mobile Bonuses and Promotions at Joe Fortune
Joe Fortune packs a powerful punch with an awesome 100% bonus on players’ first deposits. The exact amount you get depends on the method you use when depositing for the first time. New mobile registrants who top up their accounts with cards are in for a bonus of up to $1,000 while those who deposit via Bitcoin receive up to $1,500 in free credits.
The bonus is withdrawable along with its associated winnings but you must meet the wagering requirements attached to it, 30x the bonus plus the deposit amount. Once you cover the playthrough of the welcome offer, you become eligible for a reload bonus on your second deposit.
If you are eyeing a bigger chunk of free credits, we suggest you deposit via Bitcoin to receive the 100% second-deposit bonus of $750. If not, you can use a card to process your second payment and receive a 100% bonus of up to $500. The wagering requirements coincide with those of the welcome bonus. Be sure to check the wagering contribution chart to see which games will help you clear the playthrough the quickest.
The free fun does not end with the welcome bonuses, however. Joe Fortune treats its existing mobile players to an array of ongoing offers. There is a daily 100% deposit bonus of up to $50. In addition, depositing players are granted weekly 100% bonuses of up to $150.
All of these offers come with wagering of 30x their amount plus the deposit. You can qualify after topping your account with at least $20. You can figure out which games are allowed with bonus money by navigating to the My Rewards section in the main menu.
Depositing customers of the casino are also enrolled in Joe’s Rewards, the casino’s loyalty scheme that rewards them for their real-money action with comp points. The program spans five levels – Member, Silver, Gold, Platinum, and Black. You earn 5 points per every dollar wagered on the pokies, 1 point per every dollar wagered on video poker, and 15 points for every $1 you bet on the specialty games.
Members of the program will benefit from perks like daily cashbacks, exclusive weekly offers, and birthday bonuses. The points can be exchanged for bonus credits and have a rollover of 10x.
Banking via the Joe Fortune App
The mobile cashier of Joe Fortune is a bit poor in terms of payment-method variety but this is to be expected from an operator that focuses on a single market only. Deposit options are limited, with players having a choice from debit/credit cards by Visa, Mastercard, and American Express and the cryptocurrency Bitcoin.
The minimum deposit amount stands at $20 while the maximum you are allowed per transfer is $1,000. Those who top up their balance with Bitcoin must comply with deposit limits ranging between $10 and $5,000.
The casino allows for withdrawals initiated via bank wire transfers, courier checks, cards, and Bitcoin. It seems the operator pushes Bitcoin as its preferred banking method since players who use it get to enjoy higher cash-out limits ($20 – $10,000) and are allowed one withdrawal per every three days.
In contrast, you can cash out no more than once a week when using cards, bank transfers or checks. Withdrawals via Bitcoin are the quickest as you receive the money within 15 minutes after approval. Payments are conducted in AUD. Here are the limits and timeframes for the other supported withdrawal solutions:
- Courier checks – $20 – $3,000 (waiting times of 4 to 7 working days)
- Credit cards – $20 – $2,400 (4 to 7 working days)
- Bank transfers – $1,500 – $9,500 (5 to 10 working days)
Customer Support
Joe Fortune may be a little short of banking alternatives but scores highly in the customer support department due to the fact it gives players many different options to reach the staff. Getting in touch with support is made equally easy and convenient on the go. You simply need to log in, tap the main menu icon, and navigate to the Help section.
The casino operator takes care of its customers by offering them a handy live-chat service manned by friendly, competent, and professional individuals. Generally, they respond promptly but if there are way too many customers in need of assistance, you might have to wait a couple of minutes until your turn comes.
Alternatively, players can contact the support staff over the telephone by dialing 1800 989 024. Emailing them at service@joefortune.com is also an option and so is using the ready-made contact form on the website. Be sure to check the Help section in advance as it contains information about all important aspects of your stay at Joe Fortune, including payments, bonus conditions, and security.
Safety and Fairness
The casino runs with a license gained from the government of Curacao, which may be viewed as a drawback by some players due to the fact there is no one to assist them with issues that cannot be solved internally. That being said, Aussie players generally give good feedback about their experience at Joe Fortune.
The mobile casino protects players’ payments with SSL encryptions. We were pleasantly surprised by the fact Joe Fortune adds an extra layer of safety by prompting players to add a unique 4-digit security code to their real-money accounts. This code is used to verify their identity during withdrawals. It also helps speed up the support process when they ask the support for help.
The casino has dedicated an entire section to guidelines that help you become a more responsible gambler. You can contact customer support and request them to disable your account for your desired period of time. Self-exclusion is also an option for those who want to permanently quit Joe Fortune.
Conclusion
Joe Fortune is not without its faults, particularly when it comes to payment methods, which are rather limited. This is but a minor drawback as Aussies still get to choose from the most widespread cards. Bitcoin, which is growing in popularity these days, is also a viable option.
The games selection is also a bit limited when compared to the suites of certain rival casinos, with some operators offering hundreds upon hundreds of titles. That being said, we believe Joe Fortune’s mobile suite still offers a sufficient number of games to cover the preferences of Aussie players, especially where pokies are concerned.
Some wide-area progressives would have been nice, but the operator compensates with pokies with random progressive jackpots by RealTime Gaming. Overall, we think Joe Fortune’s mobile app is worthwhile if you are an Aussie looking to play a decent range of pokies on the go.
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