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Citadel Internet Banking Casinos

A. Antonova
Since 2017, Anisia has been sharing her iGaming expertise with readers of CasinoGamesPro.com. Her work covers comprehensive reviews of casino favourites like slots, roulette, blackjack, and video poker, along with thorough assessments of payment options, mobile casino platforms, and leading online casinos.
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Citadel Commerce, also known as ‘Instant Banking by Citadel’, is a company that provides online banking and money transfers for its customers. The company was founded in 2000 and is headquartered in London, UK. Citadel Commerce is a subsidiary of Entertainment Systems Inc (ESI). It offers a variety of products, but mainly deals with international instant bank transfers.

Today, Citadel Commerce services many online betting websites by providing a safe and anonymous payment method for their players. The company is active in numerous countries around the globe and supports many currencies, including, but not limited to, USD, CAD, EUR, GBP, and JPY.

Summary
Countries used inWorldwide
Websitewww.citadelcommerce.com
Accepted by5 Online Casinos
Casino games with Citadel Internet BankingSlots, Table Games, Video Poker, Live Casino
Available for depositYes
Available for withdrawalYes
Create account / Sign up for accountFREE
Funding Citadel account via eChecksa fee of 6.9%
Make a payment via Citadel Internet BankingFREE
Service FeesCitadel does not charge any service fees.
Transfer funds from Merchant to Citadel accountFREE
Online ChatNo
EmailN/A
Telephone(800) 666-0191

How the Method Works

Citadel Casinos LogoThe way this service works is indicated by its name ‘Instant Banking’. Citadel uses the local interface of the user’s bank to make the transaction. After opting for the Citadel payment method, the consumer has to choose their bank, log in with their bank user ID and password, and confirm the payment. It takes no more than a few minutes to complete the payment. Perhaps you are wondering why this payment method is a better option for you. The answer is very simple: it provides the desired levels of security and privacy, which make it worth your while.

The whole process is really simple, and you are highly unlikely to have any trouble if you decide to make a deposit to your preferred virtual casino using this method. This particular payment solution follows the well-known online banking mechanism, allowing gambling enthusiasts to transfer funds from their bank account to their casino account in no time. The company essentially acts as a middleman, charging small fees for its services. Perhaps one of its biggest assets is that players are not required to provide their personal or banking information when they wish to top up their casino account, as the payment is processed entirely by their bank.

Citadel Commerce is available in nearly 30 countries, including the United States, Canada, Japan, Australia, and many EU member states. It is partnered with over 200 of the world’s largest banks, maintaining a vast network worldwide. Furthermore, Citadel also supports the currencies of all countries where it conducts business.

Depositing to an Online Casino

citadel deposit casinoAfter you have found an interactive casino that best fits your preferences and personal demands, you can proceed to load cash into your casino account, which will happen in a matter of minutes. First, log into your casino account and go to the cashier. In this section, you will find a list of the payment methods the casino operator accepts. In some cases, you may need to click on “Instant Banking” first and then select Citadel. Sometimes, the payment solution may appear immediately upon opening the page. In any case, you should have no trouble finding this information.

Once you have selected Instant Banking by Citadel as your preferred payment method, you will need to pick one of the means to make a deposit. Making a payment through Instant Banking by Citadel is simple and easy to understand.

The customer has three possible ways to do this. One way is by choosing to download and install a ‘payment assistant’ application, which will guide the customer as they prepare everything necessary to make a purchase or transfer. The second way is through Citadel’s website, which generates an automated payment procedure that then works through the customer’s online banking account.

The third method is to use the ‘Rapid’ system, which generates a reference number and bank details the customer can use to complete the transaction manually through their own online banking. All three methods rely on the customer’s bank account, and the transfers are completed instantly.

It does not matter which option you choose because, in all cases, you will ultimately use your internet banking account. It is worth noting that some casino operators may offer all three options at the same time, while others may provide only some of them, so check in advance. Your ability to use a particular deposit method via Instant Banking by Citadel will also depend on your bank and your country of residence. Regardless of the procedure you choose, you must first select one of the banks Citadel partners with.

In fact, the list of financial institutions the company works with is quite comprehensive, meaning that your chances of not finding your bank on it are very slim. The next step is to confirm the transaction. To do so, log into your online banking account and select the amount you wish to transfer. At first glance, the procedure may appear burdensome and time-consuming. However, it actually consists of only a few simple steps and typically takes no more than a couple of minutes.

Once you have completed these steps, the transaction will be processed and your funds will be available within minutes, allowing you to start placing real-money bets on your favorite casino games almost immediately.

  • eChecks are an excellent way to top up your Citadel account. They are fast, reliable, and will be familiar to anyone who has ever written a paper check. It must be noted, however, that to have your funds immediately available when depositing via eCheck, Citadel will charge you a 6.9% fee. Otherwise, you have to wait 3-5 business days for the check to clear. Also, any funds made instantly available can be withdrawn only after 5 business days. This may be an inconvenience to some players.
  • Online banking is available to all consumers residing in Canada, the UK, France, Spain, or Germany. To top up a myCitadel Wallet, one simply needs to provide their wallet information to their bank. The funds should become available within 3-5 business days.
  • Secure Swipe offers the best value and efficiency. The service is entirely free of charge, and the funds are made available immediately. The whole process is as simple as swiping your card and entering your PIN.

Withdrawing from an Online Casino

Citadel Casinos TabletBefore choosing Citadel as the transaction method for withdrawing winnings, players should first contact a representative of the casino to find out if cashing out this way is possible at all. If that is the case, bear in mind that withdrawing with Citadel is not an instant process and that some fees may be deducted.

Still, if you have registered with an interactive casino that allows you to retrieve your winnings via the service, you will need to follow roughly the same steps you took when funding your account. Once again, you should head to the payment page and enter the amount you wish to cash out. Then, simply select Instant Banking by Citadel as your payment option and submit a request. It will remain pending for some time because you must go through a verification procedure when initiating a withdrawal for the first time.

After this is done, your winnings will be transferred to your bank account. As previously stated, retrieving your funds via this payment method may not be the perfect option because, in most cases, such transactions are not instant, which means you may need to wait longer than you would like to receive your winnings. In addition, certain fees may also be charged, which will not appeal to many gamblers, especially those who are cost-conscious. For this reason, it is advisable to read the fine print so that you can decide whether to use the service for withdrawals or look for an alternative.

Fees and Limits

citadel feesUnlike many other online payment services, Citadel does not charge its clients for using its service, making it an attractive option for budget-oriented users. However, there is a $1,500 limit for transactions every 7 days. Depending on how much you use the service, this limit may be increased. Only three external transfers are allowed per day, while the monthly limit is ten. Additionally, the highest daily limit on external transfers is $10,000, with the monthly limit reaching $40,000.

It is worth noting that your spending limit can increase automatically as long as you maintain a good payment history with the service, making the payment method suitable for high rollers who sometimes face restrictions when transferring larger sums to their casino balance.

Security

citadel securityCitadel has gone to great lengths to ensure that consumer data does not become compromised. For starters, they keep no records of their customers’ banking credentials. That way, even if someone were to infiltrate their servers, they would not find anything that could harm consumers in the long run. Any communication between Citadel and its customers is heavily encrypted to protect sensitive data from being leaked. Furthermore, Citadel is regulated by the same policies that banks and other financial institutions are legally required to follow, such as the Know Your Customer (KYC) regulations.

When transferring money with Citadel, all Internet traffic goes through your bank-in other words, through the highest level of security-so there is virtually no chance for fraudulent actions.

Advantages

Citadel Casinos AdvantagesUsing Instant Banking by Citadel allows players to make secure payments and deposits to online gambling sites without revealing their personal information or banking credentials to the casino, which is undoubtedly a great asset for gambling enthusiasts who wish to remain anonymous during their betting sessions. This also limits the potential for misuse and fraudulent activities, as payments are finalized by your bank, which means that the casino operator will not have access to your sensitive information at all.

Moreover, you benefit from the highest levels of security because banks use encryption technologies that meet the strictest standards. This allows you to enjoy your gaming session to the fullest without worrying about security issues—a tactic that attracts many privacy-conscious players and one that casino operators fully support.

One more undeniable advantage of the payment service is that deposits via Citadel are instantaneous, which explains why it is so well-liked. In essence, payments via the method are wrapped up in no time, which is definitely good news for gambling enthusiasts eager to start placing their bets at their preferred virtual casino. In fact, this is one of the features that sets Instant Banking by Citadel apart from many of the other payment options you are presented with.

There are no obligations on the customer’s side when using Citadel. No separate account is required, as long as the customer has an account at one of Citadel’s partner banks. Perhaps one of the things that make the payment service so appealing is its ease of use—you are not required to set up or fund an additional account. You simply need to log into your online banking account using your credentials and confirm the amount you wish to transfer—nothing more than that.

In addition, the company works with a large number of banks, so there is a good chance that your bank is on the list. In fact, the company cooperates with more than 300 major financial institutions, demonstrating its commitment to keeping customers covered.

It is also worth noting that Instant Banking with Citadel is completely free of charge and will not cost you a dime to use. Nevertheless, avid casino fans should bear in mind that their bank may charge certain fees. The same goes for some casino operators, who may impose additional charges when you use this payment method.

Citadel has also created mobile applications for iOS and Android users. The apps allow players to fund or manage their accounts on the go. Judging from user reviews, the app has all the functionality of the desktop variant. The app also makes use of fingerprint recognition on devices that support it for extra security.

Instant Banking by Citadel also allows gamblers to make payments in a currency different from their local one. If the casino operator does not accept your local currency, you will still have the chance to wager—the amount you wish to transfer will simply be converted to a supported currency.

Disadvantages

Withdrawing your winnings from a casino may not go as smoothly as depositing. The transfer may take several days to clear, and certain fees may apply—if the option is available at all. It is advisable to consult with a casino representative about what the best possible means to withdraw your winnings might be.

Furthermore, while Instant Banking with Citadel has no inherent charge, some banks may charge you for using their interface to pay with Citadel. That is why it is always a good idea to acquaint yourself with the fine print in order to make sure that you will not be unpleasantly surprised at the end.

Even though the company provides its services in a wide array of countries, it may not be available where you reside. Citadel currently supports the United States, Canada, Japan, Australia, and most EU member states. In some cases, the service may be available in your country, but your bank may not be part of Citadel’s network, which will force you to look for alternatives.

Citadel Internet Banking might not be supported in your country. Citadel currently supports the United States, Canada, Japan, Australia and most EU member states.

Conclusion

Instant Banking by Citadel is an ideal solution for anyone who is wary about sharing their own personal data and banking credentials with third parties. By using Citadel, the consumer can enjoy guaranteed anonymity and secure transactions. Furthermore, players never reveal their banking login and password and are able to monitor their transaction history with Citadel. With that said, it needs to be acknowledged that Citadel is not ideal for gamblers playing with large sums of money, considering its monthly limit of $40,000 for external transactions.

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