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Casinos Accepting Neosurf

S. Stoynova
Svetlana is a seasoned iGaming writer who has been contributing to CasinoGamesPro.com since 2015. She specialises in in-depth reviews of casino games, including slots, roulette, blackjack, and video poker. Her expertise also extends to evaluating payment methods, mobile casino apps, and leading online gambling platforms.
(editor) | Updated:

Looking for the best casino sites that accept Neosurf? Below, you will find our expert-selected online casinos that support Neosurf deposits.

  1. Cherry GoldRating: 4.9 ★
  2. Las Vegas USARating: 4.8 ★
  3. Vave CasinoRating: 4.7 ★
  4. BoVegasRating: 4.6 ★
  5. SlotoCashRating: 4.5 ★

Launched in 2004 by Neosurf Cards SAS, Neosurf has become one of the most popular payment methods for online casino gaming. Predominantly known for its prepaid vouchers, available in denominations ranging from €10 to €100, the service facilitates quick and easy deposits at online casinos.

Many casino players prefer it to more conventional methods, such as credit and debit cards, because, as a prepaid solution, it allows them to control their gambling spending more effectively. The convenience and popularity of this payment option are further enhanced by its support for several widely used currencies, including EUR and GBP.

Summary
Countries used in30 different countries around the world
Websitewww.neosurf.com
Accepted by119 online casinos
Casino games with NeosurfSlots, roulette, blackjack, video poker, live casino
Available for depositsYes
Available for withdrawalsNo
Create/sign up for an accountFREE
Depositing into a myNeosurf account via voucherA fee of 4.5% applies
Purchasing a Neosurf voucherNo fees apply unless currency conversion is required, in which case a surcharge of 2%, or 3% for PLN, applies.
Making a payment via NeosurfFREE
Inactivity feeIf the voucher has not been used within one year of purchase, a flat fee of €2 applies.
Online chatNo
Emailsupport@neosurf.com
Telephone+44 20 3445 5304

Pros and Cons of Neosurf Casinos

  • Pros
    • Convenient and accessible
    • Helps keep gambling expenses under control
    • Transactions are protected by 128-bit encryption
    • No fees for purchasing vouchers or making casino deposits with them
    • Supports several currencies
  • Cons
    • Not suitable for high rollers
    • Withdrawals are not supported
7

Top Rated Neosurf Casinos

  1. 1
    Bizzo Casino Logo
    • Established: 2021
    • Software providers: 130
    • Jackpot games: 100+
    Trustpilot ScoreTrustpilot rating 3.8
    Licenses

    • The Curaçao Gaming Authority (OGL/2024/590/0758)
    • The Estonian Gambling Authority (16277880)
    • The Kahnawake Gaming Commission (00867)

    Supported languagesEnglish, German, Czech, Polish, French, Portuguese, Hungarian, Italian, Greek, Spanish, Norwegian, Finnish
    Customer support channelsLive chat, Email (support@bizzocasino.com; complaints@bizzocasino.com)

    Bizzo Casino is an online gambling platform that has been in the market since 2020 and has shown unequivocally that it is here to make its way to the top positions in the industry. The company is owned and managed by TechSolutions Group N.V. which holds licenses issued by the authorities in Curacao and Canada. These documents give the brand the right to operate in different parts of the world with some exceptions such as the United States of America, the United Kingdom, France, Israel, and the Netherlands.

    • Pros
      • Extensive slot library powered by 100+ software studios
      • Popular titles like Book of Rampage 2 and Gold Rush with Johnny Cash
      • Accepts credit cards, e-wallets and cryptocurrencies
      • Payments processed with no extra fees
      • Licensed in Curaçao and Kahnawake
    • Cons
      • Restricted in the United States, UK and several other countries
      • No dedicated mobile app in some regions
      • Verification checks may delay withdrawals
  2. 2

    Hell Spin Casino

    Hell Spin Casino Logo
    • Established: 2018
    • Software providers: 72
    • Jackpot games: No progressive jackpots
    Trustpilot ScoreTrustpilot rating 3.7
    Supported languagesEnglish, Spanish, Czech, Portuguese, German, Italian, Greek, French, Japanese, Norwegian, Simplified Chinese, Hungarian, Malay, Filipino
    Customer support channelsLive chat, Email (support@hellspin.com; complaints@hellspin.com)

    It is rare to come across an online casino with such a wide and diverse catalog as the one of Hell Spin. Unlike many of its competitors who provide just a few live dealer variations, this operator boasts an excellent collection of live blackjack, roulette, baccarat, and game show options offered by Evolution, Asia Gaming, Betgames TV, Ezugi, Lucky Streak, and others. There are over 4,000 slots, with separate subcategories for New and Popular games, as well as for those that provide a Bonus Buy feature.

    • Pros
      • Library of 4,000+ slots and extensive live dealer tables
      • Live games by Evolution, Ezugi, Asia Gaming and more
      • eWallet deposits processed in minutes
      • Generous welcome and reload bonuses plus 12-level VIP
      • Bonus Buy filter makes searching for features easy
    • Cons
      • Some withdrawals via cards or crypto may take up to 24 hours
      • No progressive jackpots available
  3. 3
    BitStarz Casino Logo
    • Established: 2014
    • Software providers: 80+
    • Jackpot games: 40+
    Trustpilot ScoreTrustpilot rating 4.3
    Licenses

    Curacao Gaming Authority (OGL/2023/174/0082)

    Supported languagesEnglish, Japanese, Chinese, Russian
    Customer support channelsLive chat, Email (support@bitstarz.com)

    Next in our selection of the best Neosurf casinos is BitStarz, one of the most popular online gambling platforms nowadays. Its debut was in 2014 as a small online casino and has since grown to become a preferred online destination for thousands of avid players. Apart from cryptos, the operator allows its users to deposit via Neosurf, Paysafecard, Zimpler, Skrill, Neteller, etc. As for Neosurf particularly, deposits can be within the $20 – $6,000 range, with no withdrawals supported.

    • Pros
      • Supports multiple payment options, including Neosurf and cryptocurrencies
      • Mobile-friendly web app with modern design
      • Large game library from leading providers like Microgaming and NetEnt
      • Hundreds of progressive jackpots with million-dollar prizes
      • Trusted brand operating since 2014
    • Cons
      • Neosurf withdrawals are not available
      • No dedicated mobile app in some regions
  4. 4
    Fastpay Casino Logo
    • Established: 2018
    • Software providers: 56
    • Jackpot games: 300+
    Trustpilot ScoreTrustpilot rating 3.6
    Licenses

    Curacao Gaming Authority (OGL/2023/174/0082)

    Supported languagesEnglish, German, Russian, Finnish, Norwegian, Estonian, Spanish, French
    Customer support channelsLive chat, Email (support@help-fastpay-casino.com)

    Fastpay Casino is a 2018 online betting site that focuses on speedy transactions and allows for transaction execution via cryptocurrencies along with digital wallets, bank cards, prepaid vouchers, and bank account transfers. Neosurf is included in the list with deposit solutions with the maximum you can transfer being $4,000. All transactions, regardless of payment method, are free of additional fees on behalf of Fastpay.

    • Pros
      • Fast deposits and withdrawals with no added fees
      • Supports cryptos, digital wallets, bank cards and Neosurf
      • Wide variety of bonuses including reloads and cashback
      • Tiered VIP program rewards loyal players
      • Large game collection from 50+ software providers
    • Cons
      • No dedicated native mobile app
      • Verification checks may delay withdrawals
  5. 5
    Playamo Casino Logo
    • Established: 2016
    • Software providers: 147
    • Jackpot games: Grand, Major, and Minor jackpot levels
    Trustpilot ScoreTrustpilot rating 4.0
    Licenses

    The Curaçao Gaming Authority (OGL/2023/174/0082)

    Supported languagesEnglish, Arabic, German, Finnish, French, Italian, Spanish, Chinese
    Customer support channelsLive chat, Email (support@Playamo.com)

    Playamo Casino has been on the online gambling scene for about 7 years and has already established itself as a trustworthy operator with a diverse portfolio and a secure betting environment. Furthermore, the company has created a multi-language platform and supports a wide range of payment methods, making it one of the most user-friendly entities in the industry. Gambling enthusiasts can top up their accounts using Neosurf, MiFinity, Skrill, Neteller, and a number of other local and universally accepted banking solutions. The only non-instant transactions are bank transfers, Visa, Mastercard, and Interac withdrawals, which take up to 3 business days.

    • Pros
      • Supports a broad array of payment options including Neosurf
      • Most deposits and withdrawals processed instantly
      • Over 3,500 casino games available
      • Exclusive slot variations for Playamo players
      • User-friendly multi-language interface
    • Cons
      • Bank transfers and certain card withdrawals may take up to 3 days
      • No native mobile app in some regions
  6. 6
    National Casino Logo
    • Established: 2021
    • Software providers: 129
    • Jackpot games: N/A
    Trustpilot ScoreTrustpilot rating 3.9
    Licenses

    Curacao Gaming Authority (OGL/2024/590/0758)
    Kahnawake Gaming Commission (00867)
    The Estonian Tax and Customs Board (16277880)

    Supported languagesEnglish, Spanish, Czech, Portuguese, German, Italian, Greek, French, Polish, Japanese, Korean, Hindi, Norwegian, Finnish, Hungarian
    Customer support channelsLive chat, Email (support@nationalcasino.com; complaints@nationalcasino.com)

    National Casino, which debuted in 2021, is still considered a newcomer to the online gambling industry, which does not impede it from advancing at a rapid pace. The platform, which works equally well on desktop and handheld devices, is managed by TechSolutions Group N.V., a Curacao-licensed company that owns a few other virtual casinos such as Bizzo, 20BET, and 22Bet. The operator interacts with a whopping 100+ iGaming software providers like Amatic, BigTimeGaming, Evolution, and Microgaming to name a few.

    • Pros
      • Seamless play across desktop and mobile browsers
      • Games from more than 100 leading software suppliers
      • Handy filters for Drops & Wins and Bonus Buy titles
      • Accepts a wide range of fiat and crypto payment methods
      • Licensed in Curaçao and Kahnawake
    • Cons
      • Daily withdrawal limit of $4,000
      • No progressive jackpot section

How Does Neosurf Work?

If you have ever paid an online merchant with a gift card or voucher, you are unlikely to have difficulty understanding how Neosurf works. In essence, Neosurf is a prepaid voucher available in several denominations: €10, €15, €20, €50, and €100. These vouchers can be purchased at thousands of retail outlets around the world, including gas stations, supermarkets, grocery stores, and newsstands. Note that the €10 and €20 vouchers are generally intended for minors and may not be accepted at adult-only websites such as online casinos.

Customers can conveniently locate the nearest Neosurf point of sale by visiting the payment provider’s official website, where they simply need to enter their country of residence and address. They can pay for their Neosurf voucher in cash or with a credit or debit card.

While many widespread borderless payment methods, such as e-wallets, require players to register an account, this is not the case with Neosurf. There is no need to sign up or provide identification documents. Once you have paid for a voucher in your preferred denomination, the retailer will give you a receipt containing a unique 10-digit code. You use this code when making a payment to an online merchant or depositing at an online casino.

One advantage of the Neosurf voucher is that there is no need to spend its entire value in a single transaction. The remaining balance can be transferred to another voucher, up to a maximum amount of €250. Once the full value of a voucher has been used, the customer disposes of it and purchases another.

Neosurf Registration Process

Neosurf is a payment solution that is becoming increasingly popular among online casino players. This is hardly surprising, given that transactions conducted through the method are fast and secure. Furthermore, Neosurf allows users to choose from a variety of products. They can either obtain a physical prepaid voucher from one of many retail locations or register for an account. While the first option offers greater anonymity, the second provides gamblers with more flexibility. There is no need to spend time finding and visiting a store, and virtual cards can be purchased within minutes and used at supported online casinos and merchants worldwide.

If you have decided that myNeosurf meets your needs and preferences, review the steps you need to follow to register and set up your account.

  1. Visit the Neosurf website and click the LOG-IN/REGISTER button at the top of your screen.

    Neosurf Registration Process

  2. Enter your email address and create a password. Make sure it is complex but easy to remember to avoid unnecessary delays in the future. Select the reCAPTCHA checkbox, then click or tap NEXT.
    Neosurf Registration Process 2
  3. Next, provide personal details, including your first and last name and date of birth.
    Neosurf Registration Process 3
  4. After pressing the SEND button, you will automatically receive a confirmation link by email.
    Neosurf Registration Process 4
  5. Once your email is verified, a new window will appear where you must enter more detailed personal information, including your gender, full mailing address, and phone number. All that remains is to agree to the Terms & Conditions and submit the data.
    Neosurf Registration Process 5
  6. Immediately afterward, you can add funds to your myNeosurf account. The available options are a credit card, a Neosurf voucher, a bank transfer, or a merchant payout.
    Neosurf Registration Process 6
  7. There are certain deposit limits that you must follow. These per-transaction, 24-hour, and 30-day upper limits may not suit you if you are a high-roller casino player. The good news is that it is easy to upgrade to Premium status and receive higher transaction limits. Simply confirm your identity within the time frame specified by Neosurf, and you will be able to deposit and manage amounts up to four times higher, depending on the chosen funding method.
    Neosurf Registration Process 7

Video Introduction to Neosurf

myNeosurf

myneosurfAn additional service is available for customers who do not mind completing a brief registration process. Called myNeosurf, it enables customers to purchase Neosurf cards online, saving them a visit to the nearest physical retail outlet.

This two-step registration process takes only a minute, but you will need to enter personal information such as your email address, name, and date of birth. You will then receive an email containing a link that you must click to confirm your registration.

Registrants are not required to submit any documents when signing up. However, if a myNeosurf account holder wants to lift the restrictions on their deposits and account use, they will need to provide documents that verify their address and identity.

Once you have verified your myNeosurf account, you will be able to use a range of benefits that are otherwise unavailable to unregistered customers. For example, you can exercise greater control over your payments by viewing and tracking all your myNeosurf transactions. An account also enables you to manage all your Neosurf vouchers from your desktop computer, laptop, or smartphone.

You can top up your myNeosurf account with a credit card, while bank transfers and vouchers are also available. Credit cards from popular brands such as Visa and MasterCard are supported, but you can also use a debit card. Loading funds into your myNeosurf account via credit cards, debit cards, or bank transfers is free of charge. You can also use standard Neosurf vouchers to top up your myNeosurf account.

Many myNeosurf account holders prefer to add funds using Neosurf vouchers or credit and debit cards because the money is transferred immediately. Funding your myNeosurf account by bank transfer takes longer, as the deposited amount normally appears in your balance within 24 to 48 hours. There are no additional fees when you deposit into your casino balance from your myNeosurf account, which is another advantage of registering for this service.

The Neocash MasterCard

neosurf cardPlayers who wish to make Neosurf their preferred payment method at online casinos can apply for a Neocash MasterCard, which works like other payment cards. Each Neocash MasterCard has its own PIN code, which you enter when withdrawing money from ATMs.

This is a plastic MasterCard that you can use to make online purchases at hundreds of thousands of online stores or to top up your balance at online casinos. You can also pay in-store at various local retailers, just as you would with a regular credit or debit card. There is no need to load funds directly onto your plastic card because it is connected to your myNeosurf account, giving you instant access to your available balance. You can use it at online merchants and casinos that display the MasterCard logo.

Like other physical cards, the Neosurf MasterCard has an expiry date. If you own one and notice that it is about to expire, you need to contact the payment service’s support team to request a new card. However, it differs from other cards in one key respect: it is not linked to a bank account, so you do not need to open an account at a particular bank to apply for it.

Since the card functions like a standard payment card, you can use it to withdraw money at ATMs directly from your myNeosurf account using your card’s PIN code.

Neosurf on Mobile

neosurf mobileIn today’s fast-paced world, users expect to be able to process payments flexibly and conveniently, regardless of time and location. Many online gambling providers operate mobile-responsive websites, allowing customers to access their accounts and wager real money on smartphones and tablets. But what happens when a player runs out of money while on the move?

Players who use Neosurf as their preferred deposit method can make payments while betting on handheld devices. The brand offers downloadable applications for smartphones running the iOS and Android operating systems. You can find and download them at no cost from Google Play or the App Store.

Keep in mind that the application is primarily suitable for players with registered myNeosurf accounts. Installing it on your mobile phone provides several benefits. One of its most useful features is the store locator, which enables you to find the nearest sales outlet where you can purchase a voucher.

The app also enables you to create Amazon gift vouchers, virtual cards, and new vouchers using the balance in your existing myNeosurf account. You can also change a voucher’s currency and top up your myNeosurf balance while on the go. Android phone owners should keep in mind that their devices need to run Android 4.4 or later to install and use the app successfully.

One drawback of the Neosurf mobile application is that it is available only to players who reside in the United Kingdom, France, and Spain. Residents of other countries are not significantly disadvantaged, however, because they can access their myNeosurf accounts directly through their mobile browsers, regardless of their phone’s operating system.

Depositing with Neosurf

neosurf depositMany players choose Neosurf because it is easy to use. Depositing at an online casino is a straightforward process. You start by purchasing a Neosurf voucher in your preferred denomination, but you must first check whether your online casino supports the method.

If it does, log in to your casino account and visit the banking section, where you must select Neosurf as your preferred method. Clicking the Neosurf logo will cause a pop-up window to appear, prompting you to enter the desired deposit amount and the voucher’s 10-digit validation code.

You need to scratch off the section on the back of the voucher to reveal the code. Confirm the deposit, and the money will be transferred to your casino balance instantly. You can use only part of the amount available on your voucher and keep the remainder for future deposits. Transactions with Neosurf are instant, and players are rarely charged fees by the online gambling operators that support the method.

The downside of prepaid vouchers such as those offered by Neosurf is that online casino players cannot use them to cash out their winnings. In such cases, withdrawals are normally processed through an alternative payment method, with bank transfers being the most common option.

Withdrawing Winnings via Neosurf

While Neosurf is becoming increasingly popular as a deposit method at many online casinos, it cannot be used to withdraw winnings. The reason is simple: its prepaid system does not include a mechanism for receiving payments of this kind. Casino players who have deposited via Neosurf vouchers need to register an alternative banking method to cash out their winnings.

Neosurf Fees and Limits

neosurf benefitsWhile Neosurf online casinos rarely charge players for using vouchers to deposit, Neosurf itself imposes fees on some of its services. For instance, if a player makes a deposit in a currency that Neosurf does not support, the voucher will be debited according to the current exchange rate. The player will also have to pay a currency conversion fee of 2%, or 3% for PLN.

Players who have not activated their vouchers within one year of purchase are charged a flat inactivity fee of €2 or the equivalent amount in their currency. This fee is deducted from the voucher balance monthly, so it is best to activate the voucher within a year.

The same fee applies if six months have passed since the voucher was last used. Customers who request a refund are subject to a management fee of 6%. Those who top up their myNeosurf accounts with a voucher incur a fee of 4.5% of the deposited amount. Topping up the account through other methods, such as bank transfers or credit and debit cards, is free of charge.

Moving funds from your myNeosurf account also comes at no cost, whether you decide to make purchases or convert your money into Neosurf prepaid vouchers. However, each transfer from the account to a Neocash MasterCard incurs a 2% fee, while moving funds by bank transfer incurs a 1.5% fee.

In terms of limits, the maximum and minimum amounts you can deposit with this method in a single transaction are limited because of the prepaid nature of Neosurf. Each online casino sets its own limits for deposits through this solution, but as a general rule, you cannot deposit more than €100 per transaction because this is the highest available voucher denomination. You can, of course, make several consecutive deposits if you wish to add a larger amount to your casino balance.

It is also worth mentioning that Neosurf processes transactions in GBP, RON, EUR, and CAD.

Is Neosurf Secure?

neosurf securitySafety is one of the biggest concerns among online casino players, especially when sharing personal or financial data online. This applies whether they use cards, bank accounts, or another method that requires the disclosure of banking information. Casino players who choose Neosurf do not need to share these details with the casino.

Since this payment method is not linked to a credit or debit card or a bank account, there is no need to share your financial information with the online casino. The only details you enter when initiating the transaction are the desired deposit amount and the voucher’s 10-digit code. Furthermore, you are redirected to the Neosurf website, so you do not disclose any financial information to the casino itself. This helps limit the sensitive data shared during the transaction.

There is also no need to worry about confidentiality and privacy. Neosurf is especially suitable for betting fans who want to deposit at gambling websites anonymously.

Advantages of Neosurf

neosurf advantagesLike other prepaid banking solutions available at online casinos, Neosurf offers plenty of advantages. One of the biggest benefits of depositing with this method is that it can help you keep your gambling expenditure in check. A voucher prevents you from spending more than its loaded value, which may help you manage your gambling budget more effectively.

The method is also suitable for players who are new to online gambling because it is straightforward to use. Registration is generally not required unless you intend to use the myNeosurf service, in which case you will need to enter some basic personal information. The method is also simple because players need to enter only the voucher’s code when initiating a deposit, without having to remember long numbers, passwords, or usernames, as they would with cards and digital wallets.

The method is also one of the safest banking options for casino players because all transactions are protected with 128-bit encryption. Each voucher contains a secure 10-digit code that becomes invalid once the voucher’s balance has been used. Even if a player loses a voucher or has it stolen, no sensitive banking information is exposed, and only the voucher’s available amount can be spent.

In addition, Neosurf is suitable for players who wish to gamble online anonymously. Deposits with Neosurf vouchers are not linked to a particular bank account or credit card, and the only information you enter when initiating a payment is the voucher’s code and the desired deposit amount. This also makes Neosurf an alternative for casino players who do not have a credit card or an account with a particular banking institution.

Players can use the vouchers within one year of purchase without incurring an inactivity fee. Payments are processed in real time, so there is practically no waiting period before you can start betting for real money. Finally, Neosurf is a cost-effective banking solution because players are not charged fees when purchasing vouchers or using them for deposits at online casinos. The main potential fees relate to currency conversion and amount to 2%, or 3% for PLN.

The method is also a useful option for players from non-English-speaking jurisdictions because the official Neosurf website supports a wide range of languages, including Polish, French, Spanish, German, Italian, Greek, Romanian, and Portuguese.

Disadvantages of Neosurf

neosurf disadvantagesNeosurf is a convenient casino deposit solution, but it does not meet every player’s needs and has several disadvantages. The method is not considered suitable for high rollers who tend to deposit and play with larger amounts of money. The available vouchers have limited values, and a single voucher cannot be used to deposit more than €100 at a time. This makes Neosurf a better option for recreational players who prefer smaller stakes.

Some people find it inconvenient that transactions conducted through myNeosurf or Neosurf vouchers cannot be canceled. The only option is to contact the recipient of the money, in this case the online casino, and ask whether it can help. Others believe that having to visit a physical location to obtain a Neosurf voucher reduces the convenience of using it as a casino deposit method.

However, the biggest disadvantage of using Neosurf for online gambling is that the method does not support withdrawals. If you have used it to deposit, you will need to select another banking solution to cash out your casino winnings. This can cause a minor inconvenience. In such cases, Neosurf depositors usually withdraw their winnings by bank transfer.

This product is available in dozens of countries, but the United States is not among them. Therefore, you cannot use it if you reside in the United States and have registered with a US-friendly gambling operator.
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