Uptown Aces Casino Review

S. Stoynova (editor) | 27th February 2024

Casino Ratings

Security10

Bonus and Promotions8

Product Variety8

Customer Support8

Play Now

• Bonuses
• Software
• Games
• Jackpot Games
• Licensing
• Site Layout
• Banking
• Support
• FAQ
• Conclusion

Pros and Cons of Uptown Aces Casino

Pros

*Offers the full suite of RealTime Gaming releases
*Runs a 24/7 chat support service
*Uncluttered and intuitive interface
*Performs very well on smartphones and tablets
*Exclusive VIP club for regular customers

Cons

*You need $5,000 in combined deposits to join the loyalty club
*Not very transparent about licensing and regulation
*Forfeits the balance in dormant accounts after 12 months of inactivity

Overview

With its vibrant neon colors and contrasting black background, the website is both elegant and easy on the eyes. However, this is to be expected from a casino operator that already has solid experience in the online gambling industry and has multiple well-known iGaming brands under its wing. Uptown Aces is managed by Deckmedia N.V., the same Curacao-based company that is behind other popular gaming sites like Sloto’Cash and Miami Club.

Over the past few years, Uptown Aces has built a reputation for being a reliable and fair online gambling destination for players from all around the world. More importantly, it welcomes casino fans from the United States and promises rapid and secure cashouts, helpful customer support available around the clock, and a massive sign-up bonus of up to $8,888 spread across the first six deposits of newcomers. In addition, players who register with Uptown Aces can take advantage of fast and extremely safe Bitcoin deposits and withdrawals.

Promotions and Bonuses at Uptown Aces Casino

The online casino has prepared a wide range of daily, weekly, and monthly promotions that are designed to enhance the gaming experience and give players the opportunity to win some extra cash while enjoying their favorite games. There are also Instant Cashback offers, as well as an interesting comp point program and an exclusive, four-tier VIP Club. The most rewarding offer, however, is the Welcome Package, which gives newly registered players up to $8,888 in bonus funds. In fact, there are currently three kinds of sign-up offers, each intended for a different type of a casino player.

Those who prefer playing online slots would be glad to receive the $8,888 Welcome Bonus, which is granted upon making the first 6 deposits into the casino. In order to qualify, members of Uptown Aces Casino need to register an account and top up their balances with at least $20. When making their first deposit of $20 or more, they need to redeem the bonus code UPTOWN1ACES to get a huge 250% match bonus of up to $2,500, as well as 50 free spins on Cash Bandits 2.

But this is just the beginning – as we have already said, the Welcome Package consists of 6 bonuses, so upon making their second deposit (coupon code UPTOWN2ACES), players receive a 150% match bonus of up to $1,500 and an extra 50 free spins for the same game. The third, fourth and fifth deposits are matched with 100% bonuses of up to $1,000 and another 50 free spins each after redeeming their respective codes (UPTOWN3ACES, UPTOWN4ACES, and UPTOWN5ACES). When making their sixth deposit into the casino, players need to enter UPTOWN6ACES and they will receive a 188% bonus of up to $1,888.

Welcome Bonus Option I100% Up to $100Get Bonus

Welcome Bonus Option IIUp to $8,888 + 350 Free Spins on 6 depositsGet Bonus

Welcome Bonus Option IIIUp to $1.500 on 2 depositsGet Bonus

In total, this offer gives 350 free spins and up to $8,888 in bonus funds that come with no maximum cashout. Of course, there is a wagering requirement of 30 times the combined amount of the deposit and the bonus before a withdrawal can be requested. However, players need to know that the playthrough should be completed only on Slots, Real-Series Video Slots (excluding progressive slots), Keno and Scratch Cards and that the maximum bet allowed is $10 per spin.

Those who prefer classic table games or video poker can also take advantage of the sign-up offer that is specifically designed for them. This is the $1,500 Casino Games Welcome Bonus, which is granted upon making the first and second deposits. After redeeming the TABLEACES1 and TABLEACES2 codes and depositing at least $20 into their balances, players will receive a 150% match bonus and a 75% match bonus, each at a maximum value of $750.

Prior to any withdrawals, however, they need to wager the two bonuses 30 times – all games are allowed, except for Progressives, Baccarat, Bingo, Craps, Roulette, Pai-Gow Poker, Poker, Sic Bo and War. Still, bets placed on Slots, Real-Series Video Slots and Scratch Cards contribute fully towards the playthrough, while bets on other games contribute only partially. For instance, $1 bets on video poker will count as $0.25 bets.

Last, but not least, Uptown Aces has also a special offer for those who are not comfortable with getting bonuses and having to meet high wagering requirements and other unappealing conditions that are traditionally associated with them. The Low Playthrough Welcome Bonus is available to all new casino members who are making their first deposit. In order to qualify, they need to top up their balances with $20 or more and redeem the coupon code 100ACES. They will receive a 100% match bonus of up to $100, which may not be as impressive as the other sign-up offers but it comes with a wagering requirement of only 15 times. This means that the withdrawable balance can be unlocked much faster as long as players stick to the qualifying game categories, namely Slots, Scratch Cards, or Keno.

Software Providers at Uptown Aces Casino

As we have mentioned above, Uptown Aces Casino offers content exclusively from RealTime Gaming, a well-established software provider that has been around for more than two decades. The company, which launched back in 1998 in Atlanta, Georgia, creates download-based casino software that can be found in the collections of hundreds of online casinos today.

Consisting of nearly 200 games, RTG’s portfolio is, indeed, relatively small compared to the gaming collections of other leading developers such as Microgaming, Playtech or NetEnt. Still, its slots remain among the most popular virtual casino games right now. The majority of them feature a bit outdated graphics and overall looks but in terms of graphic and sound quality, they are excellent – you can expect fun themes and animations, great bonus features, and realistic gaming experience.

Those who wish to access the casino from their Mac can do it by opening the Flash Casino directly in their preferred web browser. All games load instantly and run seamlessly, as long as you have a stable Internet connection. Of course, the gaming collection is a bit limited but there are still over 120 titles on the Instant Play platform, including some of the most famous games from RTG.

Players who wish to play from their phones and tablets will also enjoy a nice range of slots and table games available for mobile devices. The Mobile Uptown Aces is accessible from the web browser of your iOS or Android phone, iPad or tablet. It can be opened from a Windows Phone, as well. However, the mobile casino does not support BlackBerry, Kindle devices or old models such as Samsung Galaxy S2.

Uptown Aces Casino Games Selection

Unlike most of the new online casinos that work with multiple software providers, Uptown Aces has chosen to offer gaming content only from RTG. This approach may not appeal to some players, but others would certainly enjoy the variety of themes and styles represented in the RTG-powered lobby. The games are well-organized in several separate categories, so players can easily find what they are looking for. Most of the titles are available in both real-money and free-play mode, where you can play with casino credits instead of your betting your money.

It hosts many classic, 3-reel slots, as well as dozens of video slots, which traditionally come with enhanced graphics and designs, interesting reel structures, special symbols, and features. Popular slots with 5 or more reels in the lobby include Crazy Vegas, Achilles, Super 6, Asgard, Cash Bandits 2, Gemtopia, I, Zombie, Popinata, Enchanted Garden II, and many more. There are also several quite interesting 3D slots such as Pirate Isle and Orc vs. Elf, as well as a couple of slots with 1,024 pay ways, namely Panda Magic and The Nice List.

Along with the various online slots, Uptown Aces also hosts a great selection of RTG card and table games that would appeal to anyone who prefers a more traditional casino experience. From classic variations of blackjack, poker and roulette to interesting takes on these games, the casino has a relatively small but varied collection of table games. Players can enjoy craps, European and American roulette, Blackjack Perfect Pairs, Match Play 21, Pontoon, Tri Card Poker, Pai Gow Poker, Baccarat, and more.

In addition, there are more than 40 video poker titles, including single-hand and multi-hand versions of Jacks or Better, Deuces Wild, Joker Poker, and Double Bonus Poker. Players can bet on 3, 10, 52, or 100 hands simultaneously. Under the category Specialty Games, we can also find exciting games such as Fish Catch, Treasure Tree, and Banana Jones. Unfortunately, Uptown Aces does not feature a Live Casino, which could be a setback for certain players.

Jackpot Games

Games with progressive jackpots are, as expected, incredibly popular among casino fans because their jackpots are not fixed but increase constantly. A fraction of each bet placed in them goes to this progressive jackpot and as a result, such games often offer six and seven-figure rewards. RealTime Gaming has also created various progressive jackpot slots and table games and while some of them are linked in a network, others have local jackpots that are not that high but are quite appealing nonetheless.

Among the jackpot games that can be played at both the Download and Instant Play Casino are Caribbean Stud Poker and Caribbean Hold’em Poker, as well as Let’ Em Ride. But plenty of other RTG games feature amazing progressive jackpots – Aztec’s Millions, Spirit of the Inca, Megasaur, Henhouse, Hairway to Heaven, Aladdin’s Wishes, Cleopatra’s Gold, Shopping Spree, Jackpot Pinatas, and more. Note that not all progressives can be played in the Flash casino, so in order to access them, players need to download the software on their computers.

Blackjack

Roulette

Baccarat

Slots

Poker

Video Poker

Craps

Deposit Methods

Licenses and Jurisdictions

When Uptown Aces opened its virtual doors in 2014, it was granted an eGaming license from the Government of the Netherlands Antilles, better known as Curacao. It is not the largest gambling regulatory body in the world and it is certainly not the most respected or reliable one, considering that it represents a small agency, which is a part of the government of this tiny Caribbean nation. However, a Curacao license is still a good indicator that the casino meets various industry standards related to online security and the fairness of its gambling platform.

The security of the casino site is guaranteed through the employment of 128-bit SSL Digital Encryption, which keeps all data transfers private and protected from unauthorized access. Users’ sensitive information, including personal details, banking, and credit card data is secure, which is essential. The financial transactions carried out through the casino cashier’s system are also protected via encryption, so players have nothing to worry about when making deposits or withdrawals even from their mobile devices.

All games by RealTime Gaming have been tested and approved by independent agencies for fairness. The RTG software – at Uptown Aces and elsewhere, uses a sophisticated Random Number Generator (RNG), which creates random outcomes for both slots and table games. The RNG makes sure that each spin is completely random and independent of any previous or future outcomes, so it is impossible for the results to be rigged or manipulated.

It is important to note that while Uptown Aces does not explicitly say that it does not accept players from certain countries and territories, it explains in its general Terms and Conditions that it has the right to cancel accounts and void the winnings of a player if he or she accesses the platform from a country where gambling is illegal. Of course, many countries where Deckmedia is not licensed simply block access to the website.

In addition, players from the following countries cannot claim bonuses or promotions – United Kingdom, Bulgaria, Greece, Romania, Hungary, Poland, Russia, Sweden, the Netherlands, Portugal, Indonesia, and Mauritius.

Site Layout and Design

The stunning, black-colored appearance of the website would certainly appeal to most players but more importantly, it is extremely easy to use and navigate. The bright, neon green and purple colors put the focus on the main sections of the site – the Download and Instant Play buttons, as well as links to Games, Promotions, Banking, VIP, and Mobile. The entire design is quite simplistic, clean and user-friendly, with no unnecessary ads, banners, and pop-up windows.

The same applies to the casino’s lobby, as well. As it is with all RTG-powered casino platforms, the main website and the lobby are separate from each other – in order to actually open any of the Flash games, you need to click the Instant Play button, which will redirect you to the Uptown Aces lobby. Those who have played at RTG casinos before will immediately recognize the design and layout of the standard casino lobby by RealTime Gaming.

It is even simpler in its appearance and even rather out-of-date compared to the main website and the majority of online casino platforms that exist nowadays. Still, this classic look is quite charming and does not at all interfere with the performance of the casino. On the contrary, the Flash Casino loads quickly and opens the games instantly in most modern browsers, including Mozilla Firefox, Google Chrome, Opera, Safari, Microsoft Edge, etc.

Banking Methods at Uptown Aces Casino

Uptown Aces has an excellent Cashier system that makes depositing and withdrawing really easy. The casino guarantees that every transaction is processed in a fast and secure manner via popular and convenient payment methods such as credit cards, digital wallets, and Bitcoin. Players can make payments only in United States dollars (USD) and Bitcoin (BTC) but given the wide use of these currencies, they should be more than enough.

Deposit Options

The online casino supports several different depositing methods and with the majority of them, players can top up their account balances instantly. The minimum deposit amount is $20, which is relatively high, compared to the limits, typically found in most web-based casinos. Although Uptown Aces charges no processing fees for this type of transactions, banks and payment processors can impose a small fee, usually up to $1 or $2 per transfer.

Casino members would probably find credit and debit cards easy to use and familiar, which is why Visa, Mastercard, and American Express (AMEX), are so popular options on the website. When using any of these cards, the funds will appear in your balance almost immediately. Of course, deposits via e-wallets are just as fast and players can choose from Neteller, Skrill or ecoPayz and its several different services, including ecoCard. These transactions are incredibly safe, reliable and instantaneous, with no additional fees and surcharges involved.

Direct Money transfers are also a great option as they are also processed instantly but players would be even more pleased to know that the casino accepts several cryptocurrencies. This includes Litecoin and, of course, Bitcoin and Bitcoin Cash. The biggest advantage of using these new, virtual currencies is their safety and ease of use – huge international transactions can be carried out safely, quickly, and at a minimum cost. Indeed, cryptocurrency users can remain (almost) anonymous when making payments or receiving funds on the Internet. Casino deposits with them are also processed within an hour.

Withdrawal Options

Withdrawing your winnings from the casino is just as easy as the process is quite simple and takes just a few steps – players need to choose their preferred payment option in the Cashier, enter the amount they wish to cash in, follow the on-screen instructions and confirm the transaction. There are certain fees and limits, however, and not all deposit methods are available for withdrawals, too. This includes credit and debit cards, Direct Money, Litecoin and Bitcoin Cash.

One of the best withdrawal options is e-wallets and players can use Skrill, Neteller, or ecoPayz to withdraw their winnings. The casino process payments within 72 hours and then, the transactions are carried out by the third parties (banks, e-wallets, payment service providers), which is why the processing times vary between the different options. After the pending time of up to 72 hours is over, Uptown Aces pays out your winnings immediately. You can withdraw from $25 to $2,500 per transfer without paying any additional fees and you can request as many cashouts as you want.

Bitcoin is also quite convenient when getting your winnings, too. The minimum amount you can withdraw is $100, while the maximum is $2,500 and there are no fees involved. However, Bitcoin withdrawals are limited to 1 per week and they can be requested only by players who made their deposit via Bitcoin. Cashouts via checks and wire transfers are also limited to 1 a week.

If you choose to withdraw your winnings via bank wire, you will be able to cash in between $100 and $2,500 each week but you will need to pay a fee of $60 per transaction. Courier checks are also available and the minimum withdrawal amount is $150. You can withdraw up to $3,000 a week and a fee of $30 per transfer applies. These two payment options are quite slow, however – your funds will probably take 5 to 15 business days to reach you.

Payment Method	Deposit	Withdrawal
Visa Card
Mastercard
American Express
Skrill
Neteller
ecoCard

Customer Support at Uptown Aces Casino

Uptown Aces has a comprehensive FAQ (Frequently Asked Questions) page where patrons can find important information about bonuses and promotions, deposits and withdrawals, comp points, software download, and other technical issues. Of course, the Banking, Promotions, and VIP pages also contain essential details every casino member has to be familiar with even before signing up for an account.

Should they encounter a problem of any kind, however, they can always turn to the Customer Support Department of the casino. The support agents offer professional assistance around the clock and they can be contacted via Live Chat, email (support@uptownaces.eu) or phone (Toll-Free: 1 888-492-9309; Regular Phone: 1 657-208-5477).

FAQ