Uptown Aces Casino Review

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Brand name | Uptown Aces |
Website | uptownaces.eu |
Tel number | 1 888-492-9309 (toll-free), 1 657-208-5477. |
support@uptownaces.eu | |
Live chat | Yes |
Deposit bonus | 250% of up to $2,500 |
Wagering requirement: | The sum of the deposit and the bonus must be wagered 30 times on slots or keno. |
Software | Realtime Gaming |
Min deposit | 20 |
Min withdrawal | $25; $100 for cryptocurrencies; $150 for checks |
License | Curacao |
Online since | 2014 |
Mobile versions | Android, iPad, iPhone |
Cashout time | Bank wire: up to 15 business days; e-wallets and Bitcoin: instant |
Withdrawal limit | $5,000 per week ($4,000 for the first withdrawal) |
Deposit Methods | Visa, Mastercard, American Express, Interac, Bitcoin, Bitcoin Cash, Litecoin, Direct Money |
Withdrawal options | Bank Wire, Checks, Bitcoin |
Pros and Cons of Uptown Aces Casino
Pros
- Offers the full suite of RealTime Gaming releases.
- Runs 24/7 live chat support.
- Provides an uncluttered and intuitive interface.
- Performs very well on smartphones and tablets.
- Features an exclusive VIP club for regular customers.
Cons
- You need $5,000 in combined deposits to join the loyalty club.
- Not very transparent about licensing and regulation.
- Forfeits the balance in dormant accounts after 12 months of inactivity.
Overview
With its vibrant neon colors and contrasting black background, the website is both elegant and easy on the eyes. This is to be expected from a casino operator that already has solid experience in the online gambling industry and has multiple well-known iGaming brands under its wing. Uptown Aces is managed by Deckmedia N.V., the same Curacao-based company that operates other popular gaming sites such as Sloto’Cash and Miami Club.
Over the past few years, Uptown Aces has built a reputation for being a reliable and fair online gambling destination for players from all around the world. More importantly, it welcomes casino fans from the United States and promises rapid and secure cashouts, helpful customer support available around the clock, and a massive sign-up bonus of up to $8,888 spread across the first six deposits of newcomers. In addition, players who register with Uptown Aces can take advantage of fast and extremely safe Bitcoin deposits and withdrawals.
Promotions and Bonuses at Uptown Aces Casino
The online casino has prepared a wide range of daily, weekly, and monthly promotions designed to enhance the gaming experience and give players the opportunity to win extra cash while enjoying their favorite games. There are also Instant Cashback offers, an interesting comp-point program, and an exclusive four-tier VIP Club. The most rewarding offer, however, is the Welcome Package, which gives newly registered players up to $8,888 in bonus funds. In fact, there are currently three kinds of sign-up offers, each intended for a different type of casino player.
Those who prefer playing online slots will be glad to receive the $8,888 Welcome Bonus, which is granted after the first six deposits into the casino. To qualify, members of Uptown Aces Casino need to register an account and top up their balances with at least $20. When making their first deposit of $20 or more, they need to redeem the bonus code UPTOWN1ACES to get a huge 250% match bonus of up to $2,500, as well as 50 free spins on Cash Bandits 2.
But this is just the beginning—as we have already said, the Welcome Package consists of six bonuses. Upon making their second deposit (coupon code UPTOWN2ACES), players receive a 150% match bonus of up to $1,500 and an extra 50 free spins for the same game. The third, fourth, and fifth deposits are matched with 100% bonuses of up to $1,000 and another 50 free spins each after redeeming their respective codes (UPTOWN3ACES, UPTOWN4ACES, and UPTOWN5ACES). When making their sixth deposit, players need to enter UPTOWN6ACES to receive a 188% bonus of up to $1,888.
In total, this offer gives 350 free spins and up to $8,888 in bonus funds that come with no maximum cash-out. Of course, there is a wagering requirement of 30 times the combined amount of the deposit and the bonus before a withdrawal can be requested. Players should note that the wagering must be completed solely on Slots, Real Series video slots (excluding progressives), Keno, or Scratch Cards, and that the maximum bet allowed is $10 per spin.
Those who prefer classic table games or video poker can also take advantage of the sign-up offer specifically designed for them. This is the $1,500 Casino Games Welcome Bonus, granted after the first and second deposits. After redeeming the TABLEACES1 and TABLEACES2 codes and depositing at least $20, players will receive a 150% match bonus and a 75% match bonus, each worth up to $750.
Prior to any withdrawals, however, they need to wager the two bonuses 30 times—all games are allowed except for progressive slots, Baccarat, Bingo, Craps, Roulette, Pai Gow Poker, standard Poker, Sic Bo, and War. Bets placed on Slots, Real Series video slots, and Scratch Cards contribute fully towards the playthrough, while bets on other games contribute only partially. For instance, a $1 wager on video poker counts as $0.25.
Last but not least, Uptown Aces also has a special offer for those who are not comfortable with claiming bonuses that come with high wagering requirements and other unappealing conditions. The Low Playthrough Welcome Bonus is available to all new casino members making their first deposit. To qualify, they need to top up their balances with $20 or more and redeem the coupon code 100ACES. They will receive a 100% match bonus of up to $100, which may not be as impressive as the other sign-up offers, but it comes with a wagering requirement of only 15 times. This means that the withdrawable balance can be unlocked much faster as long as players stick to the qualifying game categories, namely Slots, Scratch Cards, or Keno.
Software Providers at Uptown Aces Casino
As mentioned above, Uptown Aces Casino offers content exclusively from RealTime Gaming, a well-established software provider that has been around for more than two decades. The company, which launched back in 1998 in Atlanta, Georgia, creates download-based casino software that can be found in the collections of hundreds of online casinos today.
Consisting of nearly 200 games, RTG’s portfolio is relatively small compared to the gaming collections of other leading developers such as Microgaming, Playtech, or NetEnt. Still, its slots remain among the most popular virtual casino games available. The majority of them feature somewhat outdated graphics and an overall dated look, but in terms of graphics and sound quality they are excellent—you can expect fun themes and animations, great bonus features, and a realistic gaming experience.
Those who wish to access the casino on their Mac can do so by opening the Flash Casino directly in their preferred web browser. All games load instantly and run seamlessly, provided you have a stable Internet connection. Of course, the gaming collection is a bit limited, but there are still over 120 titles on the Instant Play platform, including some of RTG’s most famous games.
Players who wish to play from their phones and tablets will also enjoy a nice range of slots and table games optimized for mobile devices. Mobile Uptown Aces is accessible from the web browser of your iOS or Android phone, iPad, or tablet. It can also be opened from a Windows Phone. However, the mobile casino does not support BlackBerry, Kindle devices, or older models such as the Samsung Galaxy S2.
Uptown Aces Casino Games Selection
Unlike most new online casinos that work with multiple software providers, Uptown Aces has chosen to offer gaming content only from RTG. This approach may not appeal to some players, but others will certainly enjoy the variety of themes and styles represented in the RTG-powered lobby. The games are well organized in several separate categories, so players can easily find what they are looking for. Most titles are available in both real-money and free-play modes, where you can play with casino credits instead of betting your own money.
The casino hosts many classic three-reel slots, as well as dozens of video slots, which traditionally come with enhanced graphics and designs, interesting reel structures, special symbols, and features. Popular slots with five or more reels in the lobby include Crazy Vegas, Achilles, Super 6, Asgard, Cash Bandits 2, Gemtopia, I, Zombie, Popinata, Enchanted Garden II, and many more. There are also several interesting 3D slots such as Pirate Isle and Orc vs. Elf, as well as a couple of games with 1,024 ways to win, namely Panda Magic and The Nice List.
Along with the various online slots, Uptown Aces also hosts a great selection of RTG card and table games that will appeal to anyone who prefers a more traditional casino experience. From classic variations of blackjack, poker, and roulette to interesting takes on these games, the casino offers a relatively small but varied collection of table games. Players can enjoy Craps, European and American Roulette, Blackjack Perfect Pairs, Match Play 21, Pontoon, Tri Card Poker, Pai Gow Poker, Baccarat, and more.
In addition, there are more than 40 video poker titles, including single-hand and multi-hand versions of Jacks or Better, Deuces Wild, Joker Poker, and Double Bonus Poker. Players can bet on 3, 10, 52, or 100 hands simultaneously. Under the category Specialty Games, we can also find exciting titles such as Fish Catch, Treasure Tree, and Banana Jones. Unfortunately, Uptown Aces does not feature a Live Casino, which could be a drawback for certain players.
Jackpot Games
Games with progressive jackpots are, as expected, incredibly popular among casino fans because their jackpots are not fixed but increase constantly. A fraction of each bet placed goes to the progressive jackpot and, as a result, such games often offer six- and seven-figure rewards. RealTime Gaming has also created various progressive jackpot slots and table games and, while some of them are linked in a network, others have local jackpots that are not as high but are still quite appealing.
Among the jackpot games that can be played in both the Download and Instant Play Casino are Caribbean Stud Poker, Caribbean Hold’em Poker, and Let ‘Em Ride. Plenty of other RTG games feature amazing progressive jackpots—Aztec’s Millions, Spirit of the Inca, Megasaur, Henhouse, Hairway to Heaven, Aladdin’s Wishes, Cleopatra’s Gold, Shopping Spree, Jackpot Pinatas, and more. Note that not all progressives can be played in the Flash casino; to access them, players need to download the software to their computers.
Licenses and Jurisdictions
When Uptown Aces opened its virtual doors in 2014, it was granted an eGaming license from the Government of the Netherlands Antilles, better known as Curacao. It is not the largest gambling regulatory body in the world and it is certainly not the most respected or reliable one, considering that it represents a small agency that is part of the government of this tiny Caribbean nation. However, a Curacao license is still a good indicator that the casino meets various industry standards related to online security and the fairness of its gambling platform.
The security of the casino site is guaranteed through the employment of 128-bit SSL Digital Encryption, which keeps all data transfers private and protected from unauthorized access. Users’ sensitive information, including personal details, banking and credit card data, is secure, which is essential. The financial transactions carried out through the casino cashier’s system are also protected via encryption, so players have nothing to worry about when making deposits or withdrawals, even from their mobile devices.
All games by RealTime Gaming have been tested and approved by independent agencies for fairness. The RTG software—at Uptown Aces and elsewhere—uses a sophisticated Random Number Generator (RNG), which creates random outcomes for both slots and table games. The RNG ensures that each spin is completely random and independent of any previous or future outcomes, so it is impossible for the results to be rigged or manipulated.
It is important to note that while Uptown Aces does not explicitly state that it refuses players from certain countries and territories, its general Terms and Conditions explain that it has the right to cancel accounts and void winnings if a player accesses the platform from a country where gambling is illegal. Of course, many countries where Deckmedia is not licensed simply block access to the website.
In addition, players from the following countries cannot claim bonuses or promotions – United Kingdom, Bulgaria, Greece, Romania, Hungary, Poland, Russia, Sweden, the Netherlands, Portugal, Indonesia, and Mauritius.
Site Layout and Design
The stunning black-colored appearance of the website will certainly appeal to most players, but more importantly, it is extremely easy to use and navigate. The bright neon green and purple colors highlight the main sections of the site—the Download and Instant Play buttons, as well as links to Games, Promotions, Banking, VIP, and Mobile. The entire design is quite simplistic, clean, and user-friendly, with no unnecessary ads, banners, or pop-up windows.
The same applies to the casino’s lobby. As with all RTG-powered casino platforms, the main website and the lobby are separate from each other—to open any of the Flash games you need to click the Instant Play button, which redirects you to the Uptown Aces lobby. Those who have played at RTG casinos before will immediately recognize the design and layout of the standard RealTime Gaming lobby.
It is even simpler in appearance and rather out of date compared to the main website and the majority of online casino platforms that exist nowadays. Still, this classic look is quite charming and does not interfere with the performance of the casino. On the contrary, the Flash Casino loads quickly and opens the games instantly in most modern browsers, including Mozilla Firefox, Google Chrome, Opera, Safari, and Microsoft Edge.
Banking Methods at Uptown Aces Casino
Uptown Aces has an excellent Cashier system that makes depositing and withdrawing extremely easy. The casino guarantees that every transaction is processed quickly and securely via popular and convenient payment methods such as credit cards, digital wallets, and Bitcoin. Players can make payments in only United States dollars (USD) or Bitcoin (BTC), but given the wide use of these currencies, they should be more than sufficient.
Deposit Options
The online casino supports several deposit methods and, with most of them, players can top up their account balances instantly. The minimum deposit amount is $20, which is relatively high compared to the limits typically found at most web-based casinos. Although Uptown Aces charges no processing fees for these transactions, banks and payment processors may impose a small fee, usually up to $1 or $2 per transfer.
Casino members will probably find credit and debit cards easy to use and familiar, which is why Visa, Mastercard, and American Express (AMEX) are so popular on the website. When using any of these cards, the funds will appear in your balance almost immediately. Of course, deposits via e-wallets are just as fast, and players can choose from Neteller, Skrill, or ecoPayz and its several services, including ecoCard. These transactions are incredibly safe, reliable, and instantaneous, with no additional fees or surcharges involved.
Direct Money transfers are also a great option as they are processed instantly, but players will be even more pleased to know that the casino accepts several cryptocurrencies. These include Litecoin and, of course, Bitcoin and Bitcoin Cash. The biggest advantage of using these virtual currencies is their safety and ease of use—large international transactions can be carried out safely, quickly, and at a minimal cost. Indeed, cryptocurrency users can remain almost anonymous when making payments or receiving funds on the Internet. Casino deposits made with them are typically processed within an hour.
Withdrawal Options
Withdrawing your winnings from the casino is just as easy. Players need to choose their preferred payment option in the Cashier, enter the amount they wish to cash out, follow the on-screen instructions, and confirm the transaction. There are certain fees and limits, however, and not all deposit methods are available for withdrawals. This exclusion applies to credit and debit cards, Direct Money, Litecoin, and Bitcoin Cash.
One of the best withdrawal options is e-wallets, and players can use Skrill, Neteller, or ecoPayz to receive their winnings. The casino processes payments within 72 hours, after which the transactions are carried out by third parties (banks, e-wallets, payment service providers), so the total processing time varies between options. After the pending period of up to 72 hours, Uptown Aces releases your winnings immediately. You can withdraw from $25 to $2,500 per transfer without paying any additional fees, and you can request as many cash-outs as you like.
Bitcoin is also convenient for receiving your winnings. The minimum amount you can withdraw is $100, while the maximum is $2,500, and there are no fees involved. However, Bitcoin withdrawals are limited to one per week and can be requested only by players who made their deposit via Bitcoin. Cash-outs via checks and wire transfers are also limited to one per week.
If you choose to withdraw your winnings via bank wire, you will be able to cash out between $100 and $2,500 each week, but you will need to pay a fee of $60 per transaction. Courier checks are also available, and the minimum withdrawal amount is $150. You can withdraw up to $3,000 a week, and a fee of $30 per transfer applies. These two payment options are quite slow, however—your funds will probably take 5 to 15 business days to reach you.
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Customer Support at Uptown Aces Casino
Uptown Aces has a comprehensive FAQ (Frequently Asked Questions) page where patrons can find important information about bonuses and promotions, deposits and withdrawals, comp points, software downloads, and other technical issues. Of course, the Banking, Promotions, and VIP pages also contain essential details every casino member should be familiar with even before signing up for an account.
Should they encounter a problem of any kind, however, players can always turn to the casino’s Customer Support Department. The support agents offer professional assistance around the clock and can be contacted via Live Chat, email (support@uptownaces.eu), or phone (Toll-Free: 1 888-492-9309; Regular Phone: 1 657-208-5477).
FAQ
Yes, all games at Uptown Aces Casino are available in both real-money and demo versions, so you can play new and interesting slots and table games without risking your own money. Note that the Fun Play mode may not fully represent the real gaming experience, as the RNG software works only in Real-Money mode.
No. Currently, Uptown Aces does not have a Live Casino and offers only virtual, electronic versions of popular card and table games. Those who want to play live-dealer poker, roulette, or blackjack will need to look for an alternative online platform.
To receive any bonus from Uptown Aces, players need to open the Redeem Coupon screen in the Cashier and enter the coupon code of the bonus they have chosen. After they click the Redeem button, they must make a deposit, and as soon as the funds appear in their balance, the bonus will be credited.
If you wish to access the casino via download-based software, click on any Download button you see on the Uptown Aces website. The Casino Client will download within a minute or two, and after you open the file UptownAces-Setup.exe, the installation process will commence. The casino software should be installed within a few minutes, after which you will be able to register an account, make a deposit, and play for real money.