GW Casino Review
| Updated: 
| Summary | |
|---|---|
| Brand name | GW Casino |
| Website | gwcasino.com |
| Telephone Number | N/A |
| support@gwcasino.com | |
| Live chat | Yes |
| Deposit bonus | Up to $2,000 + 200 Free Spins |
| Wagering requirement: | 1. The first-deposit bonus must be rolled over before a withdrawal can be requested. The wagering requirements for all three bonuses in the Welcome Package are 20 times the amount of the bonus and the deposit. 2. Any winnings generated from the free spins are also subject to wagering requirements of 20 times. |
| Software | Betsoft, Booongo, Habanero, Tom Horn, Red Rake Gaming, Genesis |
| Min deposit | $20.00 |
| Min withdrawal | $50.00 |
| License | Curacao |
| Online since | 2015 |
| Mobile versions | Android, iPhone, iPad |
| Cashout time | Credit/Debit Cards 3-5 days; Bank Transfer 2-7 days |
| Withdrawal limit | $5,000 per transaction |
| Deposit Methods | Mastercard, Visa, Neosurf |
| Withdrawal options | Visa, Bank Transfer |
Pros and Cons of GW Casino
Pros:
- Casino members can enjoy a vast variety of games
- Games are available on instant-play and mobile platforms
- Promotional incentives await new and existing players
- Accepts popular payment options
- Offers 24/7 customer support
Cons:
- No dedicated app for mobile play
- Supports very few payment solutions
- No phone support option
Overview
Established in 2015, GW Casino is a modern and stylish online casino that provides players with an amazing gambling experience. This brand is owned and operated by Digi Markets N.V., a company based in Curacao and licensed by the government of that jurisdiction. Those who register here will be treated to excellent service, with hundreds of casino games to choose from, a variety of promotions, and customer support available 24/7.
Casino enthusiasts will be more than pleased with the diversity of games they can explore as members of GW Casino, with providers like Betsoft, Habanero, Vivo Gaming and many others powering the brand’s gaming library. The company behind GW Casino is highly ambitious and seeks to make this online casino one of the best on the Internet. They plan to achieve this by providing top-quality service in all aspects. Below you will find a detailed review of this online casino, covering all important factors such as games, software, promotions and more.
Promotions and Bonuses at GW Casino
At GW Casino, you will have the opportunity to claim a generous Welcome Bonus when you first open an account. This promotion will match your initial deposits, making it possible for you to claim up to $2,000 in bonus funds. Your first deposit between $20 and $49.99 will be matched 100%. A deposit between $50 and $99.99 will be matched 125%, and you will also receive 100 free spins on Astro Magic. If your first deposit exceeds $100, the casino will match it 150% up to $1,000 and award you 200 free spins on Cloud Tales. Your second deposit at GW Casino will be matched 50% up to $500, with the same terms applied to the third deposit.
The Welcome Bonus comes with a wagering requirement of 20 times the combined amount of the bonus and the deposit. This means you will have to place (deposit + bonus) × 20 worth of bets before you can cash out the bonus money. To qualify for the bonus you must deposit a minimum of $20 each time. Keep in mind that not all wagers contribute equally to the wagering requirement. Bets placed on slot games count 100% towards the requirement, while bets on table games contribute only 10%. There are specific games that do not contribute at all.
Mobile players will be pleased to know that there is a promotion specifically tailored to them. Making a deposit of $20 or more from any mobile device will net you a 35% bonus up to $250. This promotion is active every Monday and is repeatable. The wagering requirement for this bonus is 20 times the combined amount of the bonus and the deposit.
Wednesday Deluxe is a promotion that rewards you for deposits made during the previous week. If you have topped up your balance with $100 or more in that period, you will be eligible to receive 100 free spins on Kawaii Kitty, Boomanji and Fruit Zen. Additionally, if you deposit $50 or more you will be able to receive 100 extra free spins on the same games. Winnings from the free spins are subject to a wagering requirement of 20 times.
Software Providers at GW Casino
GW Casino has partnered with several top-tier software providers that are highly respected in the online gambling industry. Companies such as Betsoft and IGT have a long history of developing online casino games, and their products are currently featured at a great number of gambling websites. These products include all-manner of casino titles, including the most popular game types such as slots, roulette, blackjack and video poker, all of which are available at GW Casino.
Whereas other similar gambling websites require you to download a dedicated client, GW Casino allows you to utilize an intuitive instant-play interface that loads the games directly in your browser window. Therefore, you can start playing your favorite titles as soon as you top up your casino balance. Moreover, the software is built to support mobile devices, enabling you to place bets on your smartphone or tablet wherever you are.
GW Casino Games Selection
GW Casino is host to a fairly large gaming library where users can play many different titles. The majority of the selection is made up of slot games, with each individual title featuring its own theme, aesthetic and gameplay. Some of the most popular games from the slot section include titles such as Wolf Treasure, Fruit Zen, Fire and Steel, The Angler, Boomanji and others.
As far as table games are concerned, the casino seems to be lacking in diversity, though there are still a good number of titles to choose from. While the sheer quantity is nothing to write home about, the quality of what is available is certainly up to par with industry standards, so any table-game fan should be satisfied here.
Unfortunately, GW Casino does not seem to have a large selection of video-poker games, which is less than ideal. Video poker is one of the most popular genres on the Internet, and this lack of games will not do the casino any favors. Fans of video poker will not be pleased with what is available.
Jackpot Games
GW Casino’s assortment of jackpot games features a healthy range of around 25 slots that are mostly supplied by acclaimed software provider iSoftBet. What we found particularly useful was that the casino operator has taken the time to add information about each of the jackpot slots.
When you click on the small info icon on a game’s thumbnail, it shows you the devices the slot is compatible with and whether or not it features any free games. More importantly, you get to see the games’ average player return percentage, which generally fluctuates between 94% and 97%. The games with progressive jackpots offer a lower average return, which is the norm and compensates for the bigger pots they drop.
The slots with the highest progressive prizes at GW Casino are iSoftBet’s Ultimate Super Reels, Mona Lisa Jewels, Neon Reels, Absolute Super Reels, Super Lucky Reels and Super Multitimes Reels. Ultimate Super Reels, Super Lucky Reels and Absolute Super Reels are attached to the same pool, so the prizes coincide. That being said, do not expect to bag millions from one of GW Casino’s progressives. The games are linked in a local progressive network, which is to say the pots accumulate only from bets made at GW Casino. Despite this, they deserve a few spins since the five-figure prizes certainly are not something to sneeze at.
Other popular iSoftBet games listed in GW Casino’s Jackpot category include Bewitched, Lucky Leprechaun, Best Witch, Gold Hold and Skulls of Legends. Several titles are courtesy of Denmark-based software supplier Magnet Gaming, more specifically the slots Baking Day, Diamond Express, Candy Kingdom and The Vikings – Wheels of Valhalla. Most of the jackpot slots at GW Casino are cross-compatible, so you can play them on both desktop computers and mobile devices.
Licensing and Jurisdictions
GW Casino is owned by a company called Digi Markets N.V., which was granted a license by the Curacao eGaming Authority. Players who are interested can see the casino’s license number, which is posted on the Terms and Conditions page.
The licence the casino holds imposes some restrictions on who can play there. These restrictions prohibit players from Belgium, Curacao, Aruba, Bonaire, the Czech Republic, Denmark, France, Hungary, Ireland, Italy, Israel, Romania, the Netherlands, Serbia, Spain, Statia, Singapore, St Martin, the USA and the UK from registering real-money GW Casino accounts.
Site Layout and Design
GW Casino runs a functional website that ensures its players have easy access to everything concerning account management, play sessions and their overall stay at the casino. The landing page features a massive banner that invites visitors to claim a welcome bonus, with a link to the offer’s terms.
Below, you will find the gaming library structured into different groups of games. You can browse through the new titles and check the games that rank highest in popularity among GW players. The operator has also added a filter that makes it convenient to sort the games according to various features, like mobile-friendliness, payline number and popularity. You can also change the gaming library’s view, choosing between a list and the standard grid with thumbnails. Browsing through the catalogue in alphabetical order is also possible.
Banking Options at GW Casino
GW Casino’s range of payment options is not particularly broad, with about six banking methods; however, its cashier still features solutions that are available worldwide. Such is the case with Mastercard and Visa. The casino may be geared towards the Aussie market, but it still allows customers from other countries to select from two currencies other than AUD. When registering, you can also choose to set up your account in EUR or USD.
Deposit Options
Players at GW Casino face a somewhat narrow range of banking solutions, having only four deposit options to choose from. On the positive side, all four deposit methods can be used on mobile devices, allowing customers to boost their balance when away from their desktop computers.
Funding your GW Casino account is possible via credit or debit cards that carry the logos of Mastercard and Visa. Deposits conducted with both cards are completed immediately upon confirming the transaction and do not involve any fees on behalf of the operator.
Another option for depositors at GW Casino is Neosurf, a prepaid voucher you can obtain from numerous land-based points of sale. Similarly to card payments, transactions with Neosurf transfer the funds to your GW Casino balance instantaneously and at no additional cost.
Customers also have the alternative to use an e-wallet called UPayCard, which allows for more anonymous transactions and transfers the money to your account right away. The minimum you can deposit is $20 or the equivalent in other supported currencies.
Just make sure you play every once in a while, since the casino will charge you a $5 inactivity fee if your account remains dormant for more than three months after your last visit. We recommend you send the required documents for verification to the GW team as soon as you process your deposit. This will save you some time when you send your first withdrawal request.
Withdrawal Options
Withdrawals from your GW Casino account are possible via an even narrower range of banking options. In some countries, residents can cash out only via standard bank transfers, which, as a rule, are among the slowest ways to receive your winnings.
One way to obtain your GW bounty would be to resort to the e-wallet UPayCard. In fact, we suggest you go for this option since it is the most convenient one, not to mention the quickest, as you receive the funds almost instantly once they are cleared from your cash balance.
The more conventional way would be to use your Visa, as Mastercard is not supported for withdrawals. Withdrawals processed via Visa can take up to 3 working days. Your last alternative is a regular bank transfer, in which case the money will reach you within 5 working days. Withdrawals are processed at no cost, at least on behalf of the gambling operator. The minimum amount you can cash out is $50, whereas the ceiling sits at $5,000 per transaction.
| Payment Method | Deposit | Withdrawal |
|---|---|---|
 Visa Card | ||
 Mastercard | ||
 EcoCard | ||
 Neteller | ||
 PaySafeCard | ||
 Skrill |
Customer Support at GW Casino
Customer support at GW Casino can be reached via the standard live-chat facility, which, as the website states, is serviced by the support personnel 24/7. It appears, however, that the support agents have their hands quite full with customers, since one tends to connect with a representative within a few minutes or so. They compensate for making you wait with a friendly attitude, though.
Here, we would like to advise you not to inquire via live chat about payment-related issues. The agents will transfer you to the casino’s financial department since, as they themselves put it, they lack the credentials to assist customers with financial matters. You can reach the financial department via email only at payments@gwcasino.com. If you have a more general inquiry, you can use support@gwcasino.com. One last thing – only registered players have access to the live chat. Otherwise, the feature’s button is inactive. Both support and the website are available in English only.
FAQ
GW Casino services customers from most countries worldwide, with very few exceptions that we have listed in the Licensing and Jurisdictions section of the review. However, if you reside in an eligible country, you must be at least 18 years old in order to sign up with the operator.
No, at the moment of writing GW Casino does not offer a native application you can download. The website, however, has been optimized for mobile play directly in the browser. You can type the casino’s address and play on the go on Android and iOS devices.
Yes, you can, as long as you are not logged into your account. All games at GW Casino, including the progressive jackpot slots, can be tested with free demo credits.
GW Casino’s live-chat facility works 24/7. If, by chance, you cannot connect with a support representative immediately, the reason most likely is that they are busy assisting your fellow GW Casino players.
| Payment Method | Deposit | Withdrawal | |
|---|---|---|---|
 | Visa Card | YES | YES |
 | Mastercard | YES | NO |
 | InstaDebit | YES | YES |
 | PayPal | YES | YES |
 | Skrill | YES | YES |
 | PaySafeCard | YES | NO |
 | Citadel | YES | YES |
 | Neteller | YES | YES |
 | Sofort | YES | YES |
 | PayForIt | YES | NO |