Casino Joy Review

S. Stoynova

Svetlana is a seasoned iGaming writer who has been contributing to CasinoGamesPro.com since 2015. She specialises in in-depth reviews of casino games, including slots, roulette, blackjack, and video poker. Her expertise also extends to evaluating payment methods, mobile casino apps, and leading online gambling platforms.

(editor) | Updated: 2025-07-31 10:55:44

Casino Ratings

Security10

Bonus and Promotions10

Product Variety9

Customer Support9

Play Now

• Bonuses
• Software
• Games
• Jackpot Games
• Licensing
• Site Layout
• Banking
• Support
• FAQ
• Conclusion

Pros and Cons of Casino Joy

Pros:

• Casino Joy treats its users to various promotions
• The casino is mobile-friendly
• Licensed by some of the strictest regulatory bodies
• Casino Joy features a colorful, charming interface
• The game selection includes slots, progressive jackpots, live dealer titles, and more

Cons:

• The withdrawal page could use additional options
• Casino Joy lacks a dedicated smartphone app
• Live-chat support does not operate around the clock

Overview

Casino Joy is one of the newest additions to the online casino scene. Launched in 2019, the brand is managed by Genesis Global Limited, a Maltese company that also operates several other successful brands. The operator is licensed by both the Malta Gaming Authority and the United Kingdom Gambling Commission, leaving no doubt as to the integrity of Casino Joy.

The main selling point of this gambling website is its gaming library. Featuring hundreds of unique and memorable slots, table games, video-poker titles, progressive jackpots, and live dealer games, Casino Joy certainly has the capacity to live up to its name. Of course, it also offers numerous promotional incentives, including a generous Welcome Offer that covers your first four deposits.

In this review, we will explore all major features of Casino Joy and provide honest feedback regarding promotions, games, banking solutions, customer support, and more.

Promotions & Bonuses at Casino Joy

Becoming a member of Casino Joy entitles you to claim several promotions, the first of which is the Welcome Offer. This bonus matches your first deposit 100% up to $200 and grants 200 free spins on NetEnt’s Starburst slot. But that is not all. As soon as you have used the first bonus, you can claim a second promotion that matches your deposit by 50% up to $200, provided you enter the bonus code ‘WJOY2’.

If that is not enough, two more bonuses are up for grabs, both of which match your payment by 25% up to $300; you must enter the codes ‘WJOY3’ and ‘WJOY4’ for the respective deposits. All in all, Casino Joy gives you the opportunity to claim up to $1,000 in bonus money and 200 free spins.

UK residents can enjoy a Welcome Bonus of 100% up to £100 plus 200 spins on Starburst.

UK Welcome Bonus100% up to £200 + 200 SpinsGet Bonus

Standard Welcome Bonus100% up to $200 + 200 SpinsGet Bonus

Live Casino Welcome Bonus100% up to $100Get Bonus

Naturally, there are several conditions you must follow to make the most of this offer. The minimum deposit required to qualify for any part of the promotion is $10, though Skrill and Neteller users are not eligible. After your initial deposit, the casino will credit the first 20 free spins, then add 20 more each day for the next nine days. The free spins are valid for 72 hours from the moment you receive them, and any winnings are capped at $100.

As for the bonus funds, there is a 40-times wagering requirement that you must fulfill before the bonus can be withdrawn. You have 14 days to meet this condition; otherwise, the bonus funds will be void. While wagering, your maximum bet is limited to $5.00 per spin when playing slots and $30.00 on any other game.

Software Providers at Casino Joy

When you look at the games of any online casino, remember that the company does not create them in-house. Instead, the titles are developed by dedicated software providers. In the case of Casino Joy, this gambling website works with some of the best software providers in the industry. Its library features titles from NetEnt, Microgaming, Evolution Gaming, Nyx Interactive, Play’n GO, Quickspin, Yggdrasil Gaming, and Red Tiger Gaming.

Most of these names have been fixtures in the industry for years, with NetEnt and Microgaming boasting more than two decades of experience. These companies have created some of the most modern and innovative software in the online casino scene.

Casino Joy Games Selection

The gaming library of Casino Joy is arguably the best reason to join this gambling website. When you open the games section, you will find hundreds of unique and memorable titles. Moreover, many different genres are on offer, including slots, table games, video poker, and more.

The slots selection makes up the bulk of the library. Hundreds of titles are up for grabs, and you can have a great time browsing the available games. There are slots that cover a wide variety of themes and aesthetics, including mythology, history, animals, classic fruit machines, space, Asian cultures, and much more.

Where table games are concerned, Casino Joy does not shy away from offering popular and obscure variations of blackjack, roulette, casino poker, baccarat, and others. Fans of the classic casino experience will be delighted by the available games.

Video poker is another major genre offered by Casino Joy. The casino has put in a lot of effort to ensure that the selection is diverse. It primarily includes popular Microgaming titles such as Jacks or Better, Deuces Wild, Aces and Faces, Joker Poker, and more, many of which are available in multi-hand format.

Finally, we come to the crown jewel of Casino Joy—the Live Casino. The live-dealer selection is powered by Evolution Gaming, arguably the best provider of live games. Therefore, we can be absolutely confident in their quality. You can play various live blackjack, roulette, baccarat, and casino-poker games.

Jackpot Games

The progressive-jackpot selection at Casino Joy includes several excellent games. Not only do they come with ever-increasing jackpots, but their gameplay is also quite engaging. Most often, these are video slots, though there are exceptions such as Jackpot Poker and Caribbean Stud Poker.

Other excellent options at Casino Joy include Treasure Nile, Lots a Loot, King Cashalot, and Major Millions. These classic Microgaming progressives are well known in the industry and have provided countless gamblers with fun, excitement, and even profit. Their jackpots range from five-figure to six-figure sums. Each offers a unique experience, and you should consider spinning the reels on all of them.

Alongside the classics, Casino Joy also hosts newer—and less well-known—progressive slots such as Gunslinger Reloaded, Leprechaun Goes to Hell, Holmes and the Stolen Stones, Tunza Munni, and Fruit Fiesta.

Blackjack

Roulette

Baccarat

Slots

Poker

Video Poker

Craps

Deposit Methods

Licensing and Jurisdictions of Casino Joy

Knowing that the online casino you join is a legitimate operation is imperative and should never be ignored. The best way to verify this is to look for licensing from a government institution that guarantees the website’s authenticity. Casino Joy is regulated by both the Malta Gaming Authority and the United Kingdom Gambling Commission. These regulatory bodies are among the most respected in Europe, and thousands of gambling websites operate under their combined watch. A licence from either body alone is enough to confirm legality, but holding both provides even greater assurance.

More specifically, the licences indicate that Casino Joy has undergone various audits and tests to confirm that the outcomes of its games are genuinely random. This has been verified by both the MGA and UKGC, allowing you to enjoy your gaming sessions knowing that luck is the only determining factor between a win and a loss. Furthermore, in case of a dispute with the casino, you can turn to either institution for resolution. With this in mind, we can say with absolute confidence that Casino Joy is a trustworthy platform.

Site Layout and Design

The design of Casino Joy’s website is certainly one of its high points. Being less than a year old, Casino Joy incorporates modern design principles.

The overall feel of the website is understated, and its tone remains minimalist. Unlike older online casinos that bombard your senses with bright and flashy colors, Casino Joy is much more relaxed, showcasing cool blues and whites.

As for the interface, it is as clean as it gets. There are two menus—one on either side of the page—and a search bar in the top-left corner.

Banking Options at Casino Joy

Another major aspect of online gambling is banking, though not many players fully appreciate it. It is paramount that you have multiple payment solutions at your disposal so you can easily manage your bankroll and transfer funds without hassle.

When you join Casino Joy, you will be able to utilize some of the most popular services in the online casino scene. Below, we outline the available deposit and withdrawal options.

Deposit Options

When it comes to funding your balance, Casino Joy gives prospective customers multiple options. These come in several forms, including credit cards, e-wallets, and prepaid vouchers. Regardless of the service you choose, the transaction limits are the same, ranging between $10 and $5,000.

As far as credit cards are concerned, Casino Joy supports the three most popular brands in the world: Visa, MasterCard, and Maestro.

If entering your card information at a casino does not sound appealing, there are several alternatives. E-wallets are among the best payment solutions in the online-gambling scene, and many players prefer them over credit cards. They allow users to deposit instantly while maintaining a degree of privacy. At Casino Joy, you can deposit with Skrill, Neteller, ecoPayz, and EntroPay.

Finally, we come to prepaid solutions—specifically, Paysafecard. This prepaid voucher can be purchased at hundreds of thousands of retail locations worldwide and is the perfect payment method for budget-conscious gamblers. Moreover, it requires no personal information and offers the highest degree of anonymity.

Withdrawal Options

When it comes to cashing out your balance, Casino Joy provides several methods. Visa and MasterCard holders can withdraw directly to their cards, provided the withdrawal is made to the same card used for the deposit. The payment can take up to three business days to process. Moreover, MasterCard withdrawals may not be available for all users, depending on their country of residence.

Those who made their initial payment with Skrill, Neteller, ecoPayz, or EntroPay can cash out with the same service. These options are popular for their quick processing times, clearing instantly once the casino issues the payment. EntroPay is the exception, sharing the same processing time as credit cards.

In all cases, the minimum withdrawal is $10, while the maximum is $2,300.

Payment Method	Deposit	Withdrawal
Visa Card
Mastercard
EcoCard
Maestro
Neteller
PaySafeCard
Skrill
Trustly

Customer Support at Casino Joy

At some point during your stay at Casino Joy, you may need to contact customer support. We are happy to report that Casino Joy has not neglected this aspect of online gambling and employs a fully trained, competent support team that stands ready to assist you.

You can contact the support staff in several ways. The quickest and most efficient is live chat, which lets you establish a connection and speak to a representative in real time. If quick and easy is the way you like things, live chat is ideal.

Alternatively, you can rely on email support. Forward your messages to support@casinojoy.com, and if you have any grievances, write to complaints@casinojoy.com. If you prefer to do things the old-fashioned way, you can pick up the phone and dial 00356 20341518 to speak to a representative. Keep in mind that, depending on your phone plan, charges may apply.

FAQ