Summary
Casino Joy is an instant-play online casino operated by Genesis Global Limited and previously regulated by the Malta Gaming Authority. The site launched in 2018 and offers more than 3,000 titles from leading studios such as NetEnt, Microgaming, Play’n GO, Evolution, Pragmatic Play, and Yggdrasil. Flagship games include Book of Dead, Starburst, and Evolution’s Lightning Roulette. Players benefit from SSL encryption, independent RNG audits, and a four-tier welcome package worth up to €1,000 plus 200 free spins.
Casino Joy Review – Pros & Cons
- Pros
- Dually licensed by respected bodies
- Large library of 3,000+ casino games
- Four-part welcome bonus for new players
- Instant deposits and fast e-wallet withdrawals
- Comprehensive responsible-gaming tools
- Cons
- UK registrations no longer accepted
- No native iOS/Android apps
- Monthly withdrawal cap of €22,000
Overview at a glance
| Casino Joy Key Facts | |
|---|---|
 Trustpilot Score | |
| Welcome Bonus | 450% bonus + 425 FS up to €6,000 on first 4 deposits |
| Regulations | Malta Gaming Authority (Active) |
| Minimum deposit | €20 |
| Average RTP | Not disclosed |
| Website | casinojoy.com |
1.8Bonuses and Promotions at Casino Joy
Casino Joy greets newcomers with a four-stage welcome package, a dedicated live-casino bonus, and recurring weekly deals. All promos require a minimum €20 deposit and carry 40× wagering unless stated otherwise.
- Welcome Package
- 1st deposit – 200% bonus up to €1,000 + 100 Free Spins on the slot Super Sweets (BetSoft)
- 2nd deposit – 100% up to €1,000 + 75 Free Spins on Sugar Pop 2 (BetSoft)
- 3rd deposit – 50% up to €1,000 + 50 Free Spins on Triple Juicy Drops (BetSoft)
- 4th deposit – 100% up to €1,000 + 100 Free Spins on Stacked (BetSoft)
Key T&Cs: spins valid 72 h; max bet €5 on slots, €30 on tables; bonus expires after 14 days.
- Live Casino Welcome Bonus – 100 % up to €100 for live tables; wagering applies to live-dealer games only.
- Pragmatic Play Drops & Wins – Daily cash drops and weekly tournaments on qualifying slots; network T&Cs apply.
Welcome Bonus
The multi-tier welcome package lets new members collect up to 450% bonus + 425 FS up to €6,000 on first 4 deposits. Standard bonus terms, 40× wagering, and a €5 maximum stake apply.
Loyalty Bonus
Regular play earns invitations to the VIP Club, which offers personal account managers, higher withdrawal limits, birthday gifts, monthly prize draws, and bespoke bonuses. Entry is by operator discretion and based on cumulative wagering history.
Software providers at Casino Joy
Games are supplied by a mix of industry giants and boutique studios, ensuring diversity in themes, volatility and mechanics.
| Provider | Speciality |
|---|---|
| NetEnt | High-definition slots & RNG tables |
| Microgaming | Progressive jackpots |
| Play’n GO | Feature-rich video slots |
| Evolution | Live-dealer tables & game shows |
| Pragmatic Play | Multi-platform slots |
| Yggdrasil | Innovative reels mechanics |
| Red Tiger | Daily jackpot slots |
| Quickspin | Story-driven slots |
| iSoftBet | Megaways licences |
| Skywind | Branded slots |
Casino Joy Games Selection
Players can explore more than 3,000 titles covering every major vertical, from classic reels to immersive live-dealer studios.
| Category | Approximate Count |
|---|---|
| Slots Games | 2,500+ |
| Live Dealer Games | 150+ |
| Blackjack Games | 50+ |
| Roulette Games | 45+ |
| Video Poker Games | 20+ |
| Jackpot Games | 80+ |
Slots
The slots lobby mixes timeless hits and new releases with a broad range of volatility and bonus features.
| Game | Provider | RTP |
|---|---|---|
| Book of Dead | Play’n GO | 96.21 % |
| Starburst | NetEnt | 96.09 % |
| Gonzo’s Quest | NetEnt | 95.97 % |
| Immortal Romance | Microgaming | 96.86 % |
| Mega Moolah | Microgaming | 93.42 % |
| Fire Joker | Play’n GO | 94.23 % |
| Vikings Go Berzerk | Yggdrasil | 96.10 % |
| Reactoonz | Play’n GO | 96.51 % |
| Dead or Alive 2 | NetEnt | 96.82 % |
| Big Bass Bonanza | Pragmatic Play | 96.71 % |
Roulette
Both RNG and live-dealer variants are offered, including French layouts with the La Partage rule.
| Game | Provider | RTP |
|---|---|---|
| European Roulette | NetEnt | 97.30 % |
| Lightning Roulette | Evolution | 97.10 % |
| Immersive Roulette | Evolution | 97.10 % |
| French Roulette | NetEnt | 98.65 % |
| American Roulette | NetEnt | 94.74 % |
| Auto Roulette | Evolution | 97.30 % |
| Double Ball Roulette | Evolution | 97.30 % |
| Speed Roulette | Evolution | 97.30 % |
| VIP Roulette | NetEnt | 97.30 % |
| Roulette Advanced | NetEnt | 97.30 % |
Blackjack
Edge-seekers will appreciate numerous variants offering house edges below 1 %.
| Game | Provider | RTP |
|---|---|---|
| Classic Blackjack Gold | Microgaming | 99.60 % |
| Atlantic City Blackjack | Microgaming | 99.65 % |
| European Blackjack | Play’n GO | 99.60 % |
| Infinite Blackjack | Evolution | 99.47 % |
| Power Blackjack | Evolution | 98.80 % |
| Speed Blackjack | Evolution | 99.29 % |
| Free Bet Blackjack | Evolution | 98.45 % |
| Blackjack Silver | Evolution | 99.29 % |
| First Person Blackjack | Evolution | 99.29 % |
| Vegas Strip Blackjack | Microgaming | 99.65 % |
Video Poker
Microgaming’s full catalogue is available, covering single-hand and multi-hand formats.
| Game | Provider | RTP |
|---|---|---|
| Jacks or Better | Microgaming | 99.54 % |
| Deuces Wild | Microgaming | 97.96 % |
| Aces & Faces | Microgaming | 99.26 % |
| All American | NetEnt | 99.38 % |
| Joker Poker | Microgaming | 98.60 % |
| Tens or Better | Microgaming | 97.96 % |
| Double Double Bonus | Microgaming | 99.37 % |
| Louisiana Double | Microgaming | 98.64 % |
| Bonus Poker | Microgaming | 99.17 % |
| Deuces & Joker | Microgaming | 98.90 % |
RTPs vary by game version and jurisdiction.
Jackpot Games
Casino Joy features more than 80 progressive titles, including record-breaking Microgaming and NetEnt networks. Seven-figure prizes build in real time and are pooled across hundreds of operators, giving every spin a life-changing potential.
| Game | Current Jackpot* | RTP |
|---|---|---|
| Mega Moolah | €6,245,000 | 93.42 % |
| Mega Moolah Isis | €6,245,000 | 93.42 % |
| Hall of Gods | €4,210,000 | 95.30 % |
| Mega Fortune | €3,800,000 | 96.60 % |
| Arabian Nights | €1,200,000 | 95.60 % |
| Major Millions | €550,000 | 89.37 % |
| King Cashalot | €450,000 | 90.38 % |
| Divine Fortune | €250,000 | 96.59 % |
| Treasure Nile | €100,000 | 92.11 % |
| Holmes & the Stolen Stones | €40,000 | 96.80 % |
*Jackpot values captured as of 2025.
Licenses and Regulations
Casino Joy operates legally under no active gaming licence.
| Regulator | Licence No. | Status | Link |
|---|---|---|---|
| Malta Gaming Authority | MGA/B2C/314/2015 | Not Active | View |
List of Available and Restricted Countries
| Available Countries List | Restricted Countries List |
|---|---|
 Canada New Zealand Finland Norway India South Africa Mexico Chile Peru Ireland |
 United Kingdom United States Spain France Italy Denmark Belgium Australia Germany Sweden |
Site Layout and Design
The platform uses a bright pastel colour scheme with intuitive side navigation and a prominent search function. All games load in-browser via HTML5, making the interface equally smooth on desktop, tablet, and smartphone screens.
How to Sign Up at Casino Joy
- Open the registration form and enter basic account details.
- Provide a valid email address and mobile number.
- Create a strong password and choose your preferred currency.
- Confirm age and accept the terms & conditions.
- Verify your email, deposit at least €10, and start playing.
Banking Methods at Casino Joy
Deposits are instant and fee-free, while withdrawals are subject to a 24-hour internal review and weekly/monthly caps.
Deposit Options
Minimum deposit is €20; maximum varies by method but tops out at €5,000 per transaction.
| Method | Min | Processing | Fee |
|---|---|---|---|
| Visa / MasterCard | €10 | Instant | 0 % |
| Maestro | €10 | Instant | 0 % |
| Skrill | €10 | Instant | 0 % |
| Neteller | €10 | Instant | 0 % |
| ecoPayz | €10 | Instant | 0 % |
| Trustly | €10 | Instant | 0 % |
| Paysafecard | €10 | Instant | 0 % |
| MuchBetter | €10 | Instant | 0 % |
| Interac Online | €10 | Instant | 0 % |
| Jeton | €10 | Instant | 0 % |
Withdrawal Options
Casino Joy pays out to the original funding method wherever possible. Minimum cash-out is €10; the operator caps withdrawals at €5,500 per week and €22,000 per month.
| Method | Processing Time | Fee |
|---|---|---|
| Skrill | Instant once approved | 0 % |
| Neteller | Instant once approved | 0 % |
| ecoPayz | Instant once approved | 0 % |
| Visa / MasterCard | 1–3 business days | 0 % |
| Trustly | Instant once approved | 0 % |
| MuchBetter | Instant once approved | 0 % |
| Bank Transfer | 3–5 business days | 0 % |
| Interac e-Transfer | 1–3 business days | 0 % |
Customer support
Help is available 7 days a week via live chat, phone, and email in multiple languages.
| Channel | Details |
|---|---|
| Head office | GB Buildings, Level 3, Watar Street, Ta’ Xbiex, XBX 1301, Malta |
| Phone | +356 2034 1518 |
| support@casinojoy.com / complaints@casinojoy.com | |
| Live Chat | Yes (08:00–00:00 CET) |
| Languages | English, German, Finnish, Norwegian, Hindi |
Alternative Casinos
| Casino | Sign-up Bonus | TrustPilot score | Review |
|---|---|---|---|
| LeoVegas | 100 % up to €400 + 100 spins | 3.2 / 5 | Read review |
| Casumo | 100 % up to €300 + 20 spins | 2.2 / 5 | Read review |
| 888casino | 100 % up to $200 | 1.4 / 5 | Read review |
FAQ
- Is Casino Joy licensed and regulated?
- Yes. The casino holds an active licence from the Malta Gaming Authority, ensuring compliance with EU regulations.
- Can I claim the welcome bonus with Skrill?
- No. Deposits via Skrill or Neteller are excluded from the welcome promotion terms.
- What is the minimum withdrawal amount?
- The minimum cash-out is €10 or currency equivalent.
- Does Casino Joy charge withdrawal fees?
- No fees are imposed by the operator, but your payment provider might levy charges.
- Is a mobile app required?
- No. The site is fully optimised for mobile browsers and requires no additional downloads.
- How long do e-wallet withdrawals take?
- E-wallet payouts are usually instant once the 24-hour internal review is complete.
- Are jackpot wins subject to withdrawal limits?
- Progressive jackpot prizes are paid in full and are not capped by standard withdrawal limits.
- Can UK residents play at Casino Joy?
- No. The operator no longer accepts registrations from the United Kingdom as of 2025.
- What tools support responsible gambling?
- Players can set deposit, loss, and session limits, activate reality checks, or self-exclude entirely.
- Is my data protected?
- Yes. The platform uses 128-bit SSL encryption certified by Cloudflare to secure all transactions.
Conclusion
Expert opinion by Dean McHugh:| Payment Method | Deposit | Withdrawal | |
|---|---|---|---|
 | Visa Card | YES | YES |
 | Mastercard | YES | NO |
 | InstaDebit | YES | YES |
 | PayPal | YES | YES |
 | Skrill | YES | YES |
 | PaySafeCard | YES | NO |
 | Citadel | YES | YES |
 | Neteller | YES | YES |
 | Sofort | YES | YES |
 | PayForIt | YES | NO |