CasinoChan Mobile App

CasinoChan App Cover

CasinoChan is one of the newest additions to the ever-expanding list of gambling sites operated by the Curacao-licensed Dama N.V. The company has a number of mobile-friendly casinos under its belt including brands like Katsubet, Woo, and BitStarz. Then what makes CasinoChan different from its sister brands?

In a nutshell, this new brand stands out with an incredibly neat design, easy navigation, and an enormous array of over 2,400 high-end slots, table games, and live dealers. CasinoChan has partnered with 53 acclaimed software studios in order to deliver an unforgettable gaming experience to desktop and mobile players alike.

On a side note, this is an excellent choice of a brand name for a gambling site that is friendly to players from Asian countries. The suffix -chan is a Japanese honorific added at the end of proper nouns to convey fellowship, endearment, and attachment. Despite its Asian-inspired name, the casino welcomes players from many countries outside Asia, including Canada and Australia.

The casino has quickly transformed into a top online gambling destination for seasoned and less experienced players thanks to its lucrative loyalty program, 24/7 live chat support, extensive gaming suite, and versatile range of promotional incentives. Players have access to all of these goodies while on move. CasinoChan is mobile-friendly and offers a browser-based app that works on most iOS and Android devices.

CasinoChan Casino App Specifications
Requirements
Devices Acer Iconia, Google Pixel 2, Google Pixel 2 XL, iPad, iPad Air, iPad Pro, iPad Mini, iPhone 6/6s, iPhone 7/7+, iPhone 8/8+, iPhone X/XS/XR, Microsoft Windows RT Tablet, Samsung Galaxy A5, Samsung Galaxy Note8, Samsung Galaxy S5, Samsung Galaxy S6, Samsung Galaxy S7, Samsung Galaxy S7 Edge, Samsung Galaxy S8, Samsung Galaxy S8+, Samsung Galaxy S9, Samsung Galaxy S9+, Samsung J7 Prime, Xiaomi Redmi Note 4
Games
Blackjack GuideRoulette GuideBaccarat GuideSlots GuideVideo Poker GuideCraps Guide
Live Dealers YES
Bonus 100% first-deposit bonus up to €100 and 30 free spins
Access Play Now

Features of the CasinoChan Mobile App

If you seek to access CasinoChan via your smartphone or tablet, you can easily do it despite the fact the brand lacks a specifically designed mobile application. You can load the mobile version of the gaming lobby using the browser of your iPod, iPhone, or Android device.

The web app gives you round-the-clock access to the majority of games available in the desktop version. The bulk of the library was built on HTML5. This renders it cross-compatible with most phones, tablets, and desktop computers.

The web app of CasinoChan is easy on the eyes, with a well-arranged design and artful aesthetics that are likely to appeal to most mobile players. The visuals and animations in the games themselves impress with their crispness and high quality. The casino’s interface automatically adapts to the screen of the mobile device you use, be it a smartphone or a tablet.

This is great because mobile users are not forced to compromise when it comes to quality when gaming while on the go. The app is available to players from many different countries, which is why it offers multiple language options like English, French, Italian, Czech, and German.

The design of the app allows for the seamless management of your CasinoChan account. You can deposit or withdraw while away from your desktop computer thanks to the highly secure, yet intuitive cashier facility. Browsing the mobile portfolio is made equally easy as you can sift out the games with the handy software provider filter.

The main lobby contains tabs for all featured gaming categories, including the popular games, the new additions, blackjack, online slots, roulette, live casino, and BTC games. The latter category comprises titles that can be played with the cryptocurrency Bitcoin. Requesting assistance is equally easy. The live chat feature available in the desktop version is also incorporated in the web app of CasinoChan.

games

Games Available via the CasinoChan Mobile App

Mobile users can engage in an incredible collection of thrilling slots and table games at CasinoChan without the necessity of additional software downloads. The browser-friendly application of the gambling operator is home to more than 2,400 games, the bulk of which are slots.

Reel spinners will find iconic releases from some of the most established software suppliers on the market. The app boasts contributions from big names like Evolution Gaming, Relax Gaming, Play’n GO, Amatic Industries, Big Time Gaming, Betsoft, Genesis, Kalamba, Lucky Streak, Playson, Microgaming, and Tom Horn.

There are slots of every theme you can possibly imagine. In some games, players have the opportunity to buy their way into the bonus features. This is possible in releases such as Book of Cats, Majestic King, Irish Treasures, and Demi Gods II and III. Many of these allow you to purchase real-money credits with bitcoins.

Simple slots like Cash Crazy, Couch Potato, and Break da Bank are included to the advantage of players who seek a more classic spinning experience. Fans of branded games can enjoy releases such as Hitman, Highlander, Jurassic World, and Game of Thrones.

Progressive games like Prehistoric Story and Lucky Bank Robbers by Belatra are also available. Here there is no ceiling on the amount you can win. Instead, the pots keep building while customers of the casino play. When you trigger the jackpot in the above-mentioned games, you can win one of several progressive prizes.

The mobile casino may be oriented towards the needs of reel spinners but it offers no shortage of options for fans of table games and live dealers. The most enticing games from these two categories include Blackjack Surrender, Vegas Strip Blackjack, European Roulette, No Commission Baccarat, Oasis Poker, Live Lightning Roulette, and Live Super Sic Bo.

Video poker is also represented with popular releases like All Aces Poker, Joker Poker, Deuces Wild, and Jacks or Better. We suggest you load the games in full-screen mode for greater convenience.

bonuses

Mobile Bonuses and Promotions

The mobile app of CasinoChan gives new players a satisfactory headstart with a massive welcome package consisting of generous bonuses on their first four real-money deposits, up to a maximum of €400 plus 120 free spins. Here is what your first four payments can earn you at a glance:

  • A 100% first-deposit bonus up to €100 and 30 free spins for Fire and Steel with the promo code BERLIN
  • A 50% second-deposit bonus up to €100 and 30 free spins for Rook’s Revenge with the code OSLO
  • A 50% third-deposit match up to €100 and another batch of 30 free spins for Bob’s Coffee Shop with the bonus code MOSCOW
  • A 50% fourth-deposit match up to €100 plus 30 free spins for The Golden Owl of Athena by Betsoft with the promo code PRAHA

This is a very tempting and generous offer, indeed, but like all mobile casino promotions, this one, too, has terms and conditions eligible players are expected to comply with. The bonuses can be claimed one after the other and require minimum deposits of €20 for each of the first four payments.

One important condition dictates players who use the supported cryptocurrencies do not qualify for any deposit-associated offers. Each bonus comes with a 40x playthrough whereas the winnings from the free spins included in the package must be wagered at least 50x. The bonus is invalidated 30 days after a player redeems it.

Some games are entirely excluded from participation in the promotions, including slots like Forsaken Kingdom, Tomb Raider, Hot Ink, and Reel Gems. The full list of disallowed releases is available in the general bonus terms and conditions of CasinoChan.

The most you can wager when you have an active bonus in your account is €5. Customers from Slovenia and Finland are disqualified from participation in any deposit-related promotions at CasinoChan.

The free treats do not end with the welcome package. Existing account holders can opt in for the 50% reload bonus up to €200 plus 50 free spins on exclusive slots on Tuesdays. The bonus is redeemable with the promo code MYSTERY once a week.

Another option is to deposit €30 or more on Thursdays to receive 100 free spins. The first batch of 25 bonus rounds is credited to your account immediately after the payment goes through. It is intended for play on the Betsoft slot The Golden Owl of Athena. The remaining 75 free spins are granted in the following three days.

The conditions players have to meet largely coincide with those attached to the welcome package. On top of these appetizing ongoing offers, real-money players are automatically enrolled in the 11-tier VIP program of CasinoChan. The first level requires you to collect at least 100 comp points to receive a prize of €5 with wagering requirements of 3x. Each €17 wager you post earns you 1 comp point.

banking

Banking via the CasinoChan Mobile App

The web app features a dedicated payments page that gives potential customers strsuccinct information about all banking solutions CasinoChan works with. We consider this an advantage because some of the supported methods are specific to particular regions and thus, may be unavailable to players from some accepted countries.

The list contains a multitude of deposit options, including cards by Visa, Maestro, and Mastercard, e-wallets such as Skrill, Neteller, and ecoPayz, and prepaid vouchers like Neosurf and Paysafecard. Online payment processors like iDebit and Interac Online are also listed as alternatives and so are the rapid bank transfers.

Fans of decentralized currencies face a diverse choice from Bitcoin, Ethereum, Bitcoin Cash, Litecoin, Dogecoin, and Tether. The limits on deposits range from €20 to €4,000. Topping up your mobile balance is instant and comes at no extra cost.

Free withdrawals can be initiated with most of the aforementioned solutions in addition to Instadebit and international bank transfers. The minimum starts at €500 for bank transfers and €10 for the other available withdrawal methods. The ceiling for each transaction is generally €4,000. Note this also depends on what method and currency one is using.

Withdrawal requests are processed by the casino’s financial department within 12 hours. The transactions are mostly free unless you cash out with a credit card (1 to 3 working days) or a bank transfer (1 to 5 days). During registration, mobile players can choose from a variety of fiat currencies and cryptos, including EUR, AUD, CAD, CZK, BTH, BTC, DOGE, LTC, and USDT.

support

Customer Support

For any concerns, queries, or issues on the go, smartphone players can approach the CasinoChan support staff via email or live chat. We personally prefer the second option due to its greater speed and efficiency. You can load the chat window with a single tap on the chat icon toward the bottom of the main menu.

Enter your name and email in the designated fields before you start the chat. A member of the team will be there shortly to answer your questions. The live chat service is friendly but what is more important, you can start a conversation with the staff 24 hours a day, 7 days a week. Judging from our experience, you will rarely have to wait around for more than a minute to get a response.

For less time-pressing questions or concerns, you should not hesitate to send them an email at support@casinochan.com. You can also fill out the message form so that a support member can email you back with a response.

support

Safety and Fairness

Where ownership and legalities are concerned, CasinoChan is part of the extended family of gambling brands of Dama N.V., which holds an operational permit from the authorities of Curacao. The company seems to play by every rule of the book when it comes to fair treatment and safety.

With that said, prospective customers should still keep in mind that playing at offshore casinos is associated with some level of risk. This is because players cannot rely on their countries’ regulators for assistance in the event of any disputes between them and offshore-licensed casinos like this one.

Nonetheless, we did not come across any significant issues related to payments and safety while researching CasinoChan. The mobile app encrypts all money transfers and sensitive data, using high-end SSL technologies and firewalls.

The operator services customers from Europe, Asia, Australia, and Canada. However, licensing conditions disallow it to accept real-money bets from certain geographic regions. Some of these restricted locations include the USA, the UK, Lithuania, Israel, France, the Netherlands, Spain, Turkey, Latvia, and Belarus.

Conclusion

On the whole, our reviewers were happy with the mobile experience provided by the CasinoChan web app. The selection of mobile-friendly HTML5 games is superb, both in terms of size and quality. Smartphone players face an immense choice from over 2,400 titles, courtesy of some of the best software suppliers on today’s market. The video poker collection could do with some improvements, though.

Players are more than compensated for this with sufficient versatility in terms of live dealers and table games. The app operates without random touchscreen freezes or other unpleasant glitches that can completely ruin your playing experience.

Banking is easy and convenient, with a broad array of secure methods. Last but not least, there are plenty of promotional incentives you can extend your mobile gaming session with, starting with the awesome welcome package.

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