BitStarz Casino Review
| Updated: 
| Summary | |
|---|---|
| Brand name | BitStarz Casino |
| Website | bitstarz.com |
| Tel number | N/A |
| support@bitstarz.com | |
| Live chat | Yes |
| Deposit bonus | $/€100 |
| Wagering requirement: | 1. The first deposit bonus is subject to 40x wagering requirements before a withdrawal can be made. 2. The subsequent bonuses in the Welcome Package also come with 40x playthrough (40x the amount of the bonus), which must be completed before a withdrawal. |
| Software | NetEnt, Betsoft, Amatic Industries, SoftSwiss, Ezugi, Belatra Games, Quickfire, Play’n GO, Bgaming, GameArt, Habanero, Evolution Gaming, Pragmatic Play, Yggdrasil, iSoftBet, and more |
| Min deposit | $/€20 |
| Min withdrawal | $/€20 |
| License | Curacao |
| Online since | 2014 |
| Mobile versions | iPhone, Android, iPad |
| Cashout time | Average withdrawal time: 10 minutes | EWallets 1-24 hours, Credit/Debit Cards 1-5 days, Bank Transfers 1-5 days |
| Withdrawal limit | No Limit |
| Deposit Methods | Visa, Maestro, CoinsPaid (Bitcoin, Litecoin, Bitcoin Cash, Ethereum, Dogecoin, Tether), Neteller, iDebit, Instadebit, Interac, Litecoin, Skrill, Paysafe Card, Alfa Click, EcoPayZ, WebMoney, Yandex Money, Rapid Transfer by Skrill, NeoSurf, CashtoCode, Astropay Direct, Astropay Card, PayVision, Venus Point (Japan), Mobile Commerce, MuchBetter, MiFinity, EcoVoucher, Credit Card via Crypto |
| Withdrawal options | Visa, MasterCard (not supported for all countries), CoinsPaid (Bitcoin, Litecoin, Bitcoin Cash, Ethereum, Dogecoin, Tether), Neteller, Bank Transfer, iDebit, Instadebit, Interac, Skrill, Paysafe Card, EcoPayZ, WebMoney, Yandex Money, Rapid Transfer by Skrill, NeoSurf, Astropay Direct, Astropay Card, PayVision, Inpay, Venus Point (Japan), MiFinity, MuchBetter |
Pros and Cons of BitStarz Casino
Pros:
- BitStarz caters to cryptocurrency enthusiasts.
- A substantial assortment of casino games from renowned software suppliers.
- BitStarz users can take part in tournaments and win impressive prizes.
- Compatible with Android and iOS smartphones.
- Newly registered players can take advantage of a generous welcome offer.
Cons:
- BitStarz does not offer a dedicated mobile application.
- Users cannot reach customer support via phone.
- High wagering requirements.
Overview
Established in 2014, BitStarz Casino has rapidly grown into a top-rated Bitcoin casino with a massive gaming library, fast payouts, and quick, professional customer support. The online casino features a completely web-based platform powered by SoftSwiss and an attractive, modern user interface that facilitates easy navigation and instant loading of the games and different sections of the site. With its very first steps into the world of online gambling, BitStarz showed dedication to fairness and transparency, establishing itself as a reliable, trustworthy Bitcoin casino. It is licensed under the jurisdiction of Curaçao and operated by Dama N.V., which is also behind popular brands like Oshi, QueenSpins, Joo Casino, Megawins, and Bob Casino.
BitStarz is a beautifully designed online casino that operates with multiple currencies, but what is even more impressive is its remarkable collection of games provided by premium gaming studios such as SoftSwiss and Betsoft, as well as industry giant NetEnt. There are more than 850 games across different categories, styles, and genres – slots, table games, video poker, live dealer games, and various progressive jackpots. However, the simple layout and search function make browsing through the pages easy, even for new players.
Promotions and Bonuses at BitStarz Casino
Players at BitStarz can enjoy various promotional offers designed to maximize their gambling experience at the casino. Those who sign up for membership can take advantage of a lovely no-deposit bonus consisting of 20 free spins on NetEnt’s popular video slot Starburst. The winnings from these spins are subject to a 40x playthrough requirement, and players can cash out a maximum of £50 ($/€100 or 50 mBTC).
On their first deposit of at least £20, players also receive a 100% match bonus of up to £100. The wagering requirement is 40x the amount of their bonus balance. In addition, they activate 180 free spins, which are awarded over the following nine days. These spins are also part of the Welcome Package and, as such, come with a 40x wagering requirement on any winnings generated from them. According to the rules described on the Promotions page of the casino, if Starburst is not available, the free spins will be valid for Fruit Zen or Boomanji.
These offers are quite tempting, yet they are just the beginning of the bonuses available to players. You will also receive match bonuses on the following three deposits made into your account balance – 50% up to £100, 50% up to £200, and 100% up to £100. These bonuses are credited instantly, and no promo code is required. Of course, there is a rollover requirement of 40x, and the minimum qualifying deposit is £20.
BitStarz Casino also features weekly promotions, reload bonuses, and various tournaments on slots and table games, as well as free-spin giveaways every Wednesday. Currently, there is no Loyalty Program in place, but with the regular promotions and special events held by the operator, there is hardly any need for one.
Software Providers at BitStarz Casino
BitStarz runs on a powerful, fast-performing instant-play platform developed by SoftSwiss, which allows easy access to all the games through a browser on almost any computer, smartphone, or tablet. Despite the large collection of games hosted on the casino site, everything loads quickly, graphics are sharp, and navigation is intuitive. The mobile version is just as beautiful – it runs on Flash, and there is no need to download any special application, as the site can be opened directly in a mobile browser.
The games offered at BitStarz Casino are provided by some of the best developers of casino software, so there is great diversity and plenty of choice for players. Among the largest gaming studios represented at the site is NetEnt, a Swedish supplier of top-tier digitally distributed gaming systems. There are over a hundred high-quality titles from NetEnt, including their most popular games like Starburst, Gonzo’s Quest, and Guns N’ Roses. Some of Betsoft’s best games are also included in the casino library, along with their hit collection of 3D slots. The casino additionally hosts hundreds of games from Amatic, Evolution Gaming, NYX, iSoftBet, Thunderkick, Asia Gaming, and of course, SoftSwiss.
BitStarz Casino Games Selection
BitStarz offers some of the best and most popular games from a plethora of top-rated developers. With over 850 titles, the online casino should be able to satisfy every type of player, including fans of more traditional casino gambling who tend to bet mostly on live dealer games. The sheer number of games may seem a bit overwhelming at first, but all titles are grouped conveniently in their respective categories and can be searched by provider or name. They can also be played in Free Mode – without logging into your account and even without registration.
Similarly to many other online casinos these days, BitStarz focuses on slots, which is perfectly understandable considering they are the most popular type of casino game, both online and in land-based facilities. The collection here is quite diverse, comprising various traditional-looking 3-reel slots, modern 5-reel slots with multiple paylines and special symbols, as well as dozens of 3D games of varied themes and genres. Among the featured slots on the site are Fire and Steel: War of the Wilds, Rook’s Revenge, Platinum Lightning, and 8 Lucky Charms.
BitStarz has a great advantage over most Bitcoin casinos, which rarely offer many good games with progressive jackpots. At this casino, however, players can try their luck at popular progressives such as NetEnt’s Mega Fortune or Betsoft’s beautifully crafted games Greedy Goblins, The Slotfather, and Treasure Room.
It is also unusual to see so many high-quality table games with such clear, realistic graphics. The selection of classic card and table games at BitStarz offers exactly that. It includes a nice range of blackjack varieties (Classic Multihand, Double Exposure, Blackjack Surrender, American Blackjack), roulette games (European and American), and baccarat. There is also an excellent selection of virtual table-poker games such as Casino Hold’em, Texas Hold’em, Oasis Poker, Pai Gow, Caribbean Stud, and many others. Fans of video poker can also choose from several titles such as single- and multi-hand Joker Poker.
One of the best categories in the lobby, however, is the Live Casino, where players can enjoy plenty of real-time casino action at multiple tables for baccarat, roulette, blackjack, Sic Bo, and more. The game sessions are broadcast from professional studios and feature varying bet limits. They are provided by Evolution Gaming, Ezugi, and Asia Gaming.
Jackpot Games
The casino satisfies the adrenaline cravings of any high-risk lover by providing a wide range of jackpot games, allowing players to test their luck while exploring the titles in this category.
The games are developed by Betsoft and feature spectacular futuristic themes, impressive visual quality, immersive sound effects, and 3D slots that transport you to a whole new universe of gambling.
The company has existed for a long time and can therefore boast several awards, including the G3E Asia Awards 2018, LC Awards 2017, and the MiGEA Malta iGaming Excellence Awards 2018. The website offers a fine collection of 5-reel slots for players who love games rich in effects, bonuses, and wild symbols.
You can meet the goblins in Greedy Goblins, as well as other representatives of the magical world in Enchanted or The Ghouls. If you prefer a more realistic atmosphere, then Tycoons, The SlotFather, or At the Copa are perfect for you. No matter which option you choose, it will not disappoint.
The website also features products from iSoftBet, another company with an outstanding reputation and years of experience in creating online and mobile casino games. In this section you will find its amazing Diamond Wild, Lucky Leprechauns, and Mona Lisa Jewels.
However, one of the cons of BitStarz is the lack of games requiring skill and strategy in the jackpot section. Compared to some other casinos where players can enjoy roulette or poker jackpots, BitStarz limits its jackpot offerings to slots only, missing the opportunity to attract more experienced gamblers.
Licensing and Jurisdictions
As far as security and fair play are concerned, BitStarz is owned by Direx N.V. Casinos, a well-established brand in the gambling community that has proven to provide a high-quality experience over the years. The company is managed under the laws of Curaçao, a small island located south of the Caribbean Sea.
The games on offer are always fair, as verified by various testing methods. All games are guaranteed to be fair by the gaming licence of Curaçao and the Curaçao eGaming Licensing Authority.
Unfortunately, BitStarz is unavailable in a large number of countries. These include Australia, Albania, Algeria, Angola, Cambodia, Czech Republic, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Canada, Denmark, Estonia, France, Italy, Mexico, Portugal, Romania, Spain, United States of America, United Kingdom, Latvia, and Lithuania.
Site Layout and Design
The site layout is designed to satisfy clients’ need for an easy and pleasant gaming experience. By opening the home page, you are introduced to the most popular games, as well as the newest additions to the site’s library. A unique “We Like” category showcases the gambling preferences of the experienced BitStarz team.
On the same line, you will find the other types of games available. They are classified by type as follows: Slots, Jackpots, Table Games, Live Casino, and, what makes this site special, BTC Games.
There is a search option that makes finding a particular game much easier. The games can be sorted by their provider or alphabetically. At the bottom of the website, you will find all the available payment methods, as well as the awards the casino proudly lists. There are also Help, About Us, and Promotions buttons, each with menus divided into sections.
Banking at BitStarz Casino
As BitStarz strives to meet the personal preferences of every client in a safe and secure manner, the casino offers an enormous variety of payment methods and keeps withdrawal timeframes to a minimum. The currencies accepted are EUR, BTC, USD, SEK, NOK, CNY, RUB, AUD, BCH, LTC, ETH, DOG, and CAD.
Deposit Options
So, you have acquainted yourself with BitStarz Casino and your fingers are already itching to roll the dice and test your luck and skills. After creating your casino account, there is only one thing left to do – fund it. For this purpose, there are a number of banking methods, and you can choose whichever is most convenient for you. However, bear in mind that the deposit minimums, maximums, and any applicable fees differ for each method.
Credit and debit cards remain the most popular solution for boosting one’s casino account. The website accepts Visa, MasterCard, and Maestro, and deposits through all of them are instant.
Another way to start your gambling experience is with the help of an e-wallet. You can use Neteller or Skrill; the money transfer is instant, and the limits mirror those for credit/debit cards. You also have the option to use Comepay, a Russian e-wallet; the fee is 5% and the transaction is instant.
Another online payment solution is Paysafecard. The transfer is instant and guarantees extra safety, as it is prepaid.
You can use the wire transfer Sofort or a bank transfer, but in this case your funds will be available one to three days after you make the deposit. These options are free, and the limits do not differ from those of the other payment methods listed above.
The best e-payment method is Trustly, as there are no fees and the transfer is instant. Dutch customers can also use iDeal.
What sets this casino apart is its support for cryptocurrencies such as Bitcoin. For all of them, there is no maximum limit on the amount deposited; only the minimum varies with each currency. The transfer is instant.
Withdrawal Options
It is important to note that the payment method you choose for your deposit must also be used for withdrawals. The pending period during which you can reverse your withdrawal is up to one hour.
For Visa, MasterCard, wire, and bank transfers, withdrawals take one to three days. For e-wallets, the service is instant. If you choose Comepay you will incur a 0.2% fee, but the payment is still instant. For all cryptocurrencies, withdrawals are free and instant.
| Payment Method | Deposit | Withdrawal |
|---|---|---|
 Visa Card | ||
 Mastercard | ||
 Maestro | ||
 Neteller | ||
 PaySafeCard | ||
 Skrill | ||
 Trustly | ||
 Sofort |
Customer Support at BitStarz Casino
As the casino aims to constantly improve its services, maintaining contact with every client is very important. This is why the website offers 24/7 customer support. The staff members are extremely friendly, well trained, and have at least three years of experience, so they know how to assist you effectively. You do not need to be fluent in English to navigate the site or communicate with the staff; Russian and Swedish are also supported.
The quickest and most efficient way to contact them is via live chat, recognizable by the blue speech bubble in the lower-right corner of the screen. They will respond within seconds, readily answering all of your questions.
In addition, you can send your inquiries to the email address listed at the bottom of the page – support@bitstarz.com. Unfortunately, there is no telephone number available, so your options are limited to these two.
FAQ
This section of the website is available at the bottom of the page. The questions are organized by category of inquiry. Check this section before asking any questions, as there is a great chance that someone has already done so.
First, click on the Sign-Up button and complete the required information. A verification email will be sent to you within minutes.
Open the “My Account” page, click on “Add Currency” and select your preferred currency from the menu.
Yes. You can play the games for free to get familiar with them before deciding which ones you like the most.
Unfortunately, this is not an option the website offers.
| Payment Method | Deposit | Withdrawal | |
|---|---|---|---|
 | Visa Card | YES | YES |
 | Mastercard | YES | NO |
 | InstaDebit | YES | YES |
 | PayPal | YES | YES |
 | Skrill | YES | YES |
 | PaySafeCard | YES | NO |
 | Citadel | YES | YES |
 | Neteller | YES | YES |
 | Sofort | YES | YES |
 | PayForIt | YES | NO |