Rich Casino Review
| Updated: 
| Summary | |
|---|---|
| Brand name | Rich Casino |
| Website | richcasino.com |
| Tel number | N/A |
| support@richcasino.com | |
| Live chat | Yes |
| Deposit bonus | Up to $/€750 |
| Wagering requirement | 1. The first-deposit bonus must be played through 35 times before the account balance can be withdrawn. The wagering applies to both the bonus amount and the deposited funds. 2. Each of the four subsequent bonuses is subject to a 35-times wagering requirement (35x bonus and 35x deposit) before a withdrawal. |
| Software | Betsoft, Pragmatic Play, Vivo Gaming, Octopus Gaming |
| Min deposit | $/€10 |
| Min withdrawal | $/€50 |
| License | Curacao |
| Online since | 2008 |
| Mobile versions | iPhone, iPad, Android |
| Cashout time | Ewallets 0-24 hours; Bitcoin 0-24 hours; Bank Wire 3-5 days; Check 3-5 days |
| Withdrawal limit | $/€4,000 per week |
| Deposit Methods | Visa, MasterCard, EcoPayz, Neosurf, Bitcoin |
| Withdrawal options | Bank Transfer, EcoPayz, Paper Check |
Pros and Cons of Rich Casino
Pros
- Offers more than 900 slots and table games
- Hosts regular slot tournaments
- Live chat available 24/7
- Runs a VIP Club for loyal customers
- Supports multiple base account currencies
Cons
- Does not accept customers from the US
- Low maximum withdrawals per week
- Customer support can be slow during busy times
Overview
Operated by the Engage Entertainment Group under a license issued by the Government of Curacao, Rich Casino is an online gambling site that opened its virtual doors in 2008. Since its launch, it has expanded its user base to over one million customers. The brand impresses with an elegant black-and-gold website that offers an incredible choice of almost 900 casino games developed by Microgaming, Betsoft, and other software suppliers. Ongoing tournaments and seasonal promotions are regularly organized to reward player loyalty. Should you encounter any issues, you can always contact the customer support team via 24/7 live chat or email.
Promotions & Bonuses at Rich Casino
When you first land on Rich Casino’s website, you might think there is no special offer for new members. After some digging, we found information about 30 no-deposit free spins, with a maximum withdrawal limit of €100 and wagering requirements of 75x. It is also specified that sign-up and free bonuses can be used only on Pragmatic Play games.
At the same place, we discovered a welcome bonus package that consists of a 100% deposit match of up to $750 on a new player’s first deposit. You must deposit at least $25 to qualify. While the promotion does not explicitly state the maximum bonus amount, it does mention a standard wagering requirement of 25x the bonus plus deposit amount.
Daily tournaments give you a chance to grab a share of a €15,000 prize pot. The casino also organizes Blackjack tournaments in which the winner walks away with €21,000, while an additional €21,000 is set aside for the rest of the top ten players. The Master of Roulette tournament awards €5,000 each week to the top ten finishers.
Software Providers at Rich Casino
Rich Casino follows a multi-provider approach and boasts titles from Microgaming, Betsoft, Pragmatic Play, Genesis Gaming, NextGen Gaming, iSoftBet, 2×2 Gaming, WagerLogic, and several others. You can either use the instant-play version or download the casino software. While the downloadable client is fast and straightforward, instant play allows you to launch games online and try them for free via the “Try Now” button even before you register. The only thing missing is a more user-friendly filter that would let you search for specific games rather than browsing only by category. The website is mobile-responsive and compatible with iOS- and Android-based smartphones and tablets. There is no dedicated app, so all you need to do to play on the go is enter the casino’s web address in your mobile browser.
Rich Casino Games Selection
A library containing more than 550 video slots offers a wonderful collection of 3D Betsoft titles such as Greedy Goblins, A Christmas Carol, Rook’s Revenge, After Night Falls, Frankenslot’s Monster, and Mr Vegas. Among the many Microgaming releases you’ll find Alaskan Fishing, Immortal Romance, Thunderstruck II, Jungle Jim El Dorado, Pretty Kitty, and Dragonz, to name just a few. The Catfather II and Hot Safari by Pragmatic Play, Ragnarok from Genesis Gaming, and iSoftBet’s Paranormal Activity are other notable additions. Rich Casino keeps its library up to date, as evident from Microgaming’s Secret Romance, Life of Riches, Fruit vs Candy, Pollen Party, and Emperor of the Sea.
If you prefer simpler gameplay, there is a broad selection of 1-line, 3-line, and 5-line classics, including Break Da Bank, Black Diamond, Sweet Surprise, Zany Zebra, and Red White Blue. What is unusual is that there do not seem to be any progressives included in the main lobby, so if you’re after a mega win from a single spin, you might want to look elsewhere.
A collection of more than 70 table games ensures that non-slot fans are equally well entertained. In addition to the standard roulette variants, the casino offers unique versions such as Crystal Roulette, Roulette Titanium, and Black Diamond. The long list of blackjack games includes Royal, Big 5, Super 7’s, and Hi-Lo 13. Although you won’t find any traditional poker games, there is an unusually large choice of baccarat variants. If you are a passionate poker player, your only option is video poker, and Rich Casino hosts what is probably the largest selection around, with more than 100 titles. The well-stocked “Other Games” section features scratch cards, bingo, keno, and various casual games. Roulette, blackjack, baccarat, and Super 6 are also available with live dealers.
Jackpot Games
Rich Casino offers a rather limited list of jackpot games, but they are worth a spin because of their exquisite design and life-like graphics, which is no surprise given that most of these slots have been supplied by renowned developer Betsoft. The company has earned a great deal of recognition among reel-spinning enthusiasts thanks to its 3D slots that are virtually unsurpassed in terms of visual appeal.
Some of these slots actually feature several tiers of progressive prizes. Such is the case with Betsoft’s Mega Glam Life, available for both mobile and desktop play at Rich Casino. Here you can indeed strike it rich by scooping three different pots: the Big, Huge, and Mega prizes. The great thing about this game is that the jackpot can drop at random on any round during free spins or the base game, which makes winning it far more attainable.
Rich Casino customers should also give Jackpot Jamba a shot. This is another fun Betsoft slot that carries a hefty progressive pot, although the developer has opted for a more simplistic design that mimics classic fruit machines. Unlike some other progressives, in Jackpot Jamba you qualify for the pot only when placing the maximum bet. Other must-try Betsoft jackpot games at Rich Casino include Mr Vegas, Slots Angels, The Ghouls, and Aztec Treasure. Be sure to check each paytable to see how the jackpot is won and whether maximum stakes are required. Suppliers Pragmatic Play and Octopus Gaming have also contributed to Rich Casino’s jackpot portfolio with several creations, most notably the slots Reel Gangsters, 7 Monkeys, and Diablo 13.
Licensing and Jurisdictions
Rich Casino was launched in 2008 and is strictly regulated under the licensing framework of the Curacao Gaming Control Board. Its mission is to provide patrons with high levels of entertainment in an environment they can trust and feel at ease in.
The casino works with clientele from a variety of countries, but its licensing restricts it from welcoming customers from certain locations. If you are domiciled in any of the following jurisdictions, you will not be permitted to set up a Rich Casino account – the USA, Belgium, France, Denmark, Ukraine, the UK, Hungary, Russia, Ireland, the Philippines, Romania, the Netherlands, Bulgaria, Singapore, Hong Kong, Iran, and Afghanistan. Check the full list on the casino’s Terms and Conditions page before proceeding with registration.
Site Layout and Design
When it comes to online casinos, simplicity in design is sometimes preferable to flamboyance, and Rich Casino is a perfect example of this. The lobby is entirely stripped of color, as the operator has chosen stylish black and gold tones for its layout.
The available game categories occupy the left side of the page, where you can find modern and classic slots, the live-dealer section, video poker, and table games. The majority of the games can be tried at no cost with demo credits even if you are unregistered. You can arrange the titles alphabetically, by software supplier, popularity, or release date. Click the tiny star icon on a game’s thumbnail to add it to your collection of Rich Casino favorites.
Banking at Rich Casino
We must admit we were a bit let down by the number of banking options supported by Rich Casino. Although the choice is limited, the most widespread solutions are still available.
More importantly, Rich Casino processes all payments in a completely safe fashion, using 128-bit SSL encryption that scrambles all financial information you share, making it inaccessible to identity thieves and hackers. Accounts can be registered in any of the following currencies – CAD, USD, BRL, GBP, EUR, AUD, TND, ZAR, and ARS.
Deposit Options
Rich Casino offers fewer deposit methods than some competitors, yet it relies on some of the safest and most popular options.
One way to make a deposit is by using a credit or debit card bearing the Visa or Mastercard logo. The casino recommends contacting your issuer in advance to check whether international purchases are permitted. Card payments are processed instantly, but you might incur additional charges. It is best to check with customer support beforehand. The minimum first-time deposit with Visa or Mastercard is €10.
Players who prefer not to use cards for privacy reasons can opt for the popular e-wallet ecoPayz. You must create an ecoPayz account in advance and transfer funds into it. The method is popular among Rich Casino customers largely due to its convenience and cost-effectiveness.
Rich Casino also allows you to exercise greater control over your spending by depositing with prepaid Flexepin vouchers. Bitcoin is another viable alternative. Deposits made via Bitcoin, Flexepin, or ecoPayz are processed immediately and incur no extra charges. The minimum first-time deposit with these methods is also €10. For subsequent deposits, you must add at least €25 or the currency equivalent.
Withdrawal Options
Withdrawal options are as limited as the deposit solutions. Withdrawal requests are processed only from Monday to Friday, and the pending period can reach up to three days. Players must undergo verification before submitting a withdrawal request, providing copies of personal documents to confirm their identity and chosen payment method.
Players can receive their winnings via four main avenues: the ecoPayz e-wallet, standard bank transfers, regular paper checks, and electronic checks. Unfortunately, withdrawal fees apply. Bank transfers incur a €23 fee, while paper checks cost €20. Electronic checks are the most economical, provided you cash out less than €1,000, in which case the fee is only €10.
Withdrawals at Rich Casino typically take between three and five business days to complete. The minimum withdrawal amounts are relatively high: €50 for ecoPayz, €100 for e-checks, €300 for paper checks, and €500 for bank transfers. Customers are restricted to withdrawing €4,000 per week, although VIP players benefit from higher limits.
| Payment Method | Deposit | Withdrawal |
|---|---|---|
 Visa Card | ||
 Mastercard | ||
 POLi | ||
 EcoCard | ||
 Neteller | ||
 Skrill | ||
 WebMoney | ||
 PaySafeCard | ||
 EntroPay | ||
 Sofort |
Customer Support at Rich Casino
Rich Casino is dedicated to providing its patrons with all the information and assistance they require to make their stay memorable and encourage them to return for more gaming adventures. The casino employs a team of friendly and competent individuals who are always ready to lend players a helping hand.
Support at Rich Casino is available seven days a week, around the clock. The most efficient contact method is the live chat available to registered members. Alternatively, you can send an email to support@richcasino.com or use the telephone line. The representatives can provide in-depth information in several languages apart from English, including German, French, Spanish, and Portuguese.
Before you get in touch with the support team, we suggest you take a quick look at the website’s FAQ section. There you will find dozens of answers covering topics such as account verification, bonuses, payments, playthrough conditions, and technical requirements.
FAQ
Below, we answer some of the most frequently asked questions by Rich Casino players.
Rich Casino runs beautifully on a wide range of desktop and mobile devices. Its games can be loaded in many different browsers, including popular ones such as Google Chrome, Mozilla Firefox, Safari, Opera, and Internet Explorer. You can play on the go just as you would on your desktop computer. The games are playable on Microsoft Windows, Mac, Linux, Android, and iOS.
No, you do not. Rich Casino is available in an instant-play format, allowing you to load the games directly in your browser, provided it has an up-to-date version of the Adobe Flash extension installed.
Of course! Unregistered visitors can choose between real-money and practice play. Registered users can try new additions to the casino’s collection by logging out of their accounts and clicking the “Try Now” button.
We have already listed some of the restricted jurisdictions, but you can find the full list in the casino’s Terms and Conditions under the “Your Obligations as a User” section. Rich Casino is not friendly to players from the UK and the US. Local regulations prevent the operator from welcoming customers from every country worldwide.
| Payment Method | Deposit | Withdrawal | |
|---|---|---|---|
 | Visa Card | YES | YES |
 | Mastercard | YES | NO |
 | InstaDebit | YES | YES |
 | PayPal | YES | YES |
 | Skrill | YES | YES |
 | PaySafeCard | YES | NO |
 | Citadel | YES | YES |
 | Neteller | YES | YES |
 | Sofort | YES | YES |
 | PayForIt | YES | NO |