Casino.com Review

Casino.com 6
Casino.com 5
Casino.com 4
Casino.com 3
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Casino.com 1
Casino.com Logo
Casino Ratings
Security10
Bonus and Promotions10
Product Variety8
Customer Support8

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Summary
Brand name Casino.com
Website casino.com
Tel number International: +350 200 44793
UK Free Phone: 0800 9012 483
Mail support@casino.com
Live chat Yes
Deposit bonus Up to $400 + 200 Free Spins
Wagering requirement: 1. Before any winnings associated with the first deposit can be cashed in, players need to complete 40 times wagering requirements.

2.The winnings from the free spins are credited as bonus funds, therefore, they need to be played through. The rollover is 20 times the bonus funds amount.

Software Playtech, Quickspin, NetEnt, Red Tiger Gaming, IGT, Blueprint Gaming
Min deposit $10.00
Min withdrawal $10.00
License United Kingdom, Gibraltar
Online since 2008
Mobile versions iOS, Android
Cashout time Ewallets 24-48 hours; Credit/Debit Card 1-3 days; Bank Transfer 3-9 days; Instant Banking 6-12 days
Withdrawal limit $22,500 per month
Deposit Methods Visa, Visa Electron, Bitcoin, EcoPayz, Neteller, Skrill, Mastercard, Maestro, Entropay, SOFORT, UseMyBank. Giropay, Paysafecard, Citadel, ClickAndBuy, WebMoney, Instadebit, PayPal, Worldpay, AstroPay, SafetyPay, Przelewy24, Boleto, Lobanet, Moneta, Bank Transfer
Withdrawal options Visa, Bank Transfer, Instadebit, Citadel, Mastercard, Bank Transfer, Skrill, Neteller, PayPal, Entropay, EcoPayz, WebMoney, and bank transfers

Casino.com is a long-standing gambling operator with a large following of loyal players. Its website went online in 2008 and is operated by the well-known Mansion Group that was chosen as Online Casino Operator of the Year at the 2018 International Gaming Awards. The casino services players from a range of international markets, including the UK, Canada, New Zealand, Italy, Switzerland, Africa, and Croatia.

The casino holds licenses from the gambling authorities of Gibraltar and the UK. It offers a library that spans more than 450 distinct slots, video poker variants, and table games. These are supplied largely by NetEnt and Playtech.

The live-dealer section is also powered by Playtech, providing players with the chance to face real dealers in a game of blackjack, roulette, poker, hi-lo, or baccarat. Players are provided with plenty of opportunities to win big as the casino is also home to a broad range of progressives linked to Playtech’s jackpot network.

Casino.com caters to its international following with a website available in a variety of languages, including English, French, German, and Italian. Gaming on the go is made possible via a mobile-responsive website and a downloadable app for iOS. Support is at players’ disposal around the clock in multiple languages. Bonuses are available in abundance and some of the offers are even specifically geared toward the preferences of table games fans. Continue reading for an in-depth review of Casino.com.

Bonuses & Promotions

New customers have the chance to try Casino.com’s games in a risk-free manner by claiming 20 free spins immediately after registration without a deposit. These are available for play on Playtech’s Age of the Gods slots.

If you like the experience at the casino, you can opt in for its welcome package that includes another batch of 180 free spins plus a 100% deposit match bonus of up to $400 reserved for free play. The free spins will be credited to your account in increments of 20 for a period of 9 days counting from the day you deposit for the first time.

No Deposit Bonus20 Free SpinsGet Bonus
Welcome Bonus Non UK100% extra up to $400Get Bonus
Welcome Bonus UK100% extra up to £100Get Bonus

The minimum qualifying deposit amount for the welcome package is $20. The free spins have quite low wagering requirements of 20x the winnings amount. The profits from free spins are capped at $100 and are added to players’ accounts in the form of bonus credits.

The deposit-match bonus also comes with wagering requirements, this time of 40x the bonus amount. Game weighting applies, which is to say some of the games have a lower contribution toward the playthrough than others. The fastest way to clear your wagering would be to play the slots and scratchcards whose weighting is 100%.

Casino poker and roulette have 25% contribution while that of baccarat, craps, and most blackjack and video poker variants is only 20%. The only exceptions are Jacks or Better, Pontoon, and Blackjack Switch whose contribution drops to 5%.

You have 24 hours to redeem your free spins. The deposit-match bonus expires 30 days after you have claimed it. Certain restrictions apply to the amounts you can wager when using bonus monies. The value of your free spins may vary between different Age of the Gods slots but as a general rule, you are not permitted to wager more than $0.01 per active payline. Respectively, each spin is restricted either to the amount of $0.20 or to $0.25. Note that this welcome package is granted only to depositors who use credit or debit cards, online banking, bank transfers, PayPal or the mobile-billing service Boku.

New players interested in table games can unlock a special 100% welcome bonus of up to $100 in cash as long as they deposit and wager 20% of the deposited amount 100x. Additionally, such players become eligible for 25 Golden Chips, awarded in increments of 5 chips for a period of five days. The winnings from these free chips are subject to wagering of 10x their amount.

This offer applies only to certain variations of blackjack and all roulette variants. The excluded blackjack games are Lucky Lucky Blackjack, Cashback Blackjack, and Blackjack Surrender. You have 7 days to cover the wagering of your bonus.

The Golden Chips can be used on Premium Blackjack and all live variations of roulette with the exception of the live-dealer Age of the Gods Roulette. Deposits conducted with the e-wallets Skrill and Neteller are excluded from participation in the welcome package for table games.

Software

Casino.com SoftwareCasino.com is an established brand so it only makes sense it has chosen to partner with equally reputable software suppliers. The majority of the games from its portfolio have been supplied by no other than Playtech, a name any person with a background in online gambling is well-familiar with.

The provider has produced lots of spectacular games over the years and many of its most iconic titles have ended up in Casino.com’s collection. Playtech games, be it slots or table mainstays, stand out from the crowd with their amazing visual and audio qualities. The graphics and animations are especially crisp while the realistic sounds further enable one to immerse themselves in the gameplay.

Part of the collection has been supplied by the Swedish software studio NetEnt which is no less popular than Playtech. Red Tiger Gaming and Quickspin have also contributed to Casino.com’s library with some of their most outstanding slot creations. Most of the games are available in instant-play, with players having a choice from loading them in the browsers of desktop computers or mobile devices.

However, the casino’s software is available for a free download as well. Players who use computers operating on the Microsoft Windows OS have the option to install the casino’s free client which displays promotional notifications right on their desktop screens. A dedicated application for iOS is available as well. It is compatible with devices based on iOS 9.0 or above and is available in the English language only.

Games

Casino.com GamesCasino.com features a nice range of gaming options to fit a broad scope of preferences and styles of play. The instant-play version of the website offers over 450 titles, more than half of which fall into the category of slots.

Slot titles are in excess of 200, with some of the most popular options being Gladiator: Road to Rome, Grease, Riders of the Hidden Realm, The Great Reveal, Legacy of the Wild, Gem Heat, Wolves!, Astro Babes, Gaelic Luck, Starburst, Vikings, Arc of Mystery, and Dragon’s Luck. Progressives are also abundant but we shall tackle those in the next section of the review.

There is a sufficiently broad choice of table games (more than 50, in fact) to appease the appetites of players who are into casino classics. They have the options to wager on Premium Blackjack, Blackjack Surrender, Perfect Blackjack (the multi-hand edition), Classic Roulette, Cashback Blackjack, Penny Roulette, 3 Card Brag, French Roulette, Blackjack Switch, Casino Hold’em, Sic Bo, Stravaganza, Baccarat, and Craps, among many others.

Video poker fans are also catered to with a decent selection of variations. They have a choice from All American Poker, the progressive Mega Jacks, Deuces Wild, Jacks or Better, Joker Poker, Aces and Faces, Tens or Better, and 2 Ways Royal.

The live-dealer selection is just as impressive. The live portfolio is powered by Playtech and features 18 blackjack variations, 15 roulette variants, 3 baccarat games, and 2 poker variants. You can play Live Age of Gods Roulette, Soho Blackjack, 3 Card Brag, Casino Hold’em, and Unlimited Blackjack, among many others.

Jackpot Games

Casino.com JackpotCasino.com features plenty of progressives with a massive winning potential, with more than 50 jackpot games on the menu. Many of these games are connected to Playtech’s progressive jackpot network, which is to say the prizes build up across all online casinos powered by the acclaimed software supplier.

There are options for all kinds of Casino.com players as the games boast a vast range of themes and features. If old-school slots are more to your liking, you can pocket a mouth-watering prize at Leprechaun’s Luck or Gold Rally.

Playtech is also hugely popular for its branded progressives, many of which are inspired by Hollywood blockbusters or well-known sportsmen. Some of these, like Grease, The Pink Panther, Gladiator, and Frankie Dettori’s Magic Seven Jackpot, are featured on Casino.com.

The slots from Playtech’s Age of the Gods series have also made it to Casino.com’s library. These are inspired by Greek mythology and were intended as replacements for the developer’s now-defunct Marvel progressives.

Each slot from the mythology-themed series is connected to one and the same progressive network which features four-tiered jackpots – Power, Extra Power, Super Power, and Ultimate Power. The cool thing here is that all of these prizes drop at random, meaning that they can be won on any spin regardless of the amount staked, including on rounds that have otherwise not resulted in winning combinations.

That being said, increasing the size of your stake does boost your chances of unlocking the jackpot mini-game. Below, we have listed the Age of the Gods slots featured at Casino.com:

  • Age of the Gods
  • Medusa & Monsters
  • Ruler of the Sky
  • God of Storms
  • King of Olympus
  • Goddess of Wisdom
  • Fate Sisters
  • Prince of Olympus

Licensing and Jurisdictions

Casino Gambling CommissionCasino.com’s good standing is consolidated by the licenses it carries from the regulatory authorities of Gibraltar and the UK. The casino is operated by the Mansion Group, an entity based in Gibraltar that stands behind the operations of several other superb gambling websites like Slots Heaven, Mansion Bet, and Mansion Casino.

The Mansion Group has garnered a good deal of attention thanks to its sports sponsorships. In 2006, the Group became the official sponsor of the English football club Tottenham Hotspur. The summer of 2018 saw Mansion signing a deal that secured its fourth consecutive sponsorship of A.F.C. Bournemouth.

Being a reputable gambling operator that abides by all licensing and legal restrictions of its regulators, Casino.com does not welcome players from the US market. Other restricted countries and territories that are not serviced by the operator include Australia, Belgium, Austria, France, Bulgaria, China, the Czech Republic, Estonia, Hungary, Japan, Mexico, the Netherlands, Poland, the Philippines, Portugal, Romania, Spain, Russia, Turkey, Ukraine, Slovakia, and Slovenia, among others.

Site Layout and Design

Casino.com DesignCasino.com’s website was given a makeover some time ago for the purpose of increasing playability and user-friendliness. The fresh website boasts a fairytale-like design and the first thing you see when you load it is a giant banner that features the characters from some of the most popular slots, available at Casino.com. These include Finn from Finn and the Swirly Spin and the amiable fox guru from The Legend of Shangri La.

The main menu button in the upper left corner of the screen leads you to all the important sections of the website, including the payment options, the gaming library, the promotions, and the contact page. The lobby itself contains games structured into categories like Live Casino, Video Poker, Casual Games, Tables Games, Slots, and Jackpots. The titles can be shown in alphabetical order but you can also use the search box to find specific games.

When you are logged in, your balance is always on display in the upper right corner, allowing you can re-top your account if need be. To incentivize customers, Casino.com shows them a list of the most recent winning players along with the amounts they have won and the games they have collected their prizes from.

Banking

casino.com bankingYou would be dead wrong to think Casino.com features only a small list of cards, wallets and prepaid methods. On the contrary, its cashier offers a broad range of banking opportunities, the most popular of which are promoted at the bottom, in the website’s footer, where you will see links to entire pages dedicated to options like Visa, Entropay, Neteller, and Skrill.

The user-friendly cashier makes it exceptionally easy for Casino.com players to manage their gambling funds. We especially appreciated the fact the operator processes payments at no additional cost for its customers. The casino works with a decent range of currencies, which include EUR, USD, CAD, GBP, ZAR, AUD, NZD, SEK, NOK, and CHF.

Deposit Options

There are numerous ways for players to fund their Casino.com accounts, starting with the traditional credit and debit cards by Visa, Mastercard, Visa Electron, and Maestro, along with the virtual prepaid Entropay cards.

The cashier also supports a variety of widespread e-wallets such as Neteller, Skrill, ecoPayz, PayPal, and WebMoney. Those of you who have signed up for online banking with their banks can deposit with full anonymity by using one of the supported third-party banking processors added to the casino’s cashier.

These include InstaDebit, UseMyBank, Sofort, EasyEFT, Moneta, Citadel, Przelewy24, Boleto, Lobanet, and SafetyPay. The prepaid solutions Paysafecard and AstroPay are also supported and so are regular bank transfers and the cryptocurrency Bitcoin. Mobile billing by Boku is an option for depositors as well.

Some of these payment solutions may be unavailable where you live, though. For instance, EasyEFT is available to customers residing in South Africa while AstroPay is an option for those who are based in South American countries like Peru, Chile, Costa Rica, Bolivia, Brazil, and Argentina. Information on the methods’ availability is displayed in the deposit section of Casino.com to help players choose the option that is most suitable for them.

The minimum deposit amount may vary between different payment solutions. Thus, the minimum deposit for Neteller, Skrill, Paysafecard, WebMoney, Euteller, Sofort, and Bitcoin is $15. Players who deposit with AstroPay, SafetyPay, Lobanet, and Boleto will have to comply with a minimum of $10. The minimum limit for Entropay, Visa, Mastercard, Citadel, ecoPayz, and bank transfers is the highest at $20.

Maximum deposit limits are also vastly different depending on what method you use. You can check those below:

  • Visa and Mastercard – $25,000
  • Skrill, Sofort, and Neteller – $50,000
  • Bitcoin – $500
  • AstroPay – $5,000
  • Entropay, bank transfers, Citadel, ecoPayz, Boleto, Lobanet, WebMoney, and SafetyPay – $10,000
  • Paysafecard – $300

Withdrawal Options

Many of the deposit options work for withdrawals as well, with some of the most popular ways to cash out from Casino.com being Visa, Mastercard, Skrill, Neteller, PayPal, InstaDebit, Entropay, ecoPayz, WebMoney, and bank transfers. The minimum withdrawal is set at $10. The payments come at no extra cost for Casino.com’s customers.

Before players are allowed to process their first withdrawal from Casino.com, they must undergo verification of their identity and payment method. You must email some documentation or send it to the support via the live chat feature. It may take up to 72 hours for the financial department of the casino to assess your documents, so keep that in mind the first time you request a withdrawal.

The maximum withdrawal amount and the processing timeframes are related to the tier a player occupies in the casino’s loyalty program. We offer a breakdown of the maximum limits and waiting times below:

For players at the Bronze, Silver, and Gold tiers:

  • Maximum withdrawal per month for EUR and GBP – €/£15,000
  • Maximum withdrawal per month for USD, AUD, CAD, CHF, and NZD – 22,500
  • Waiting times for EUR and GBP – up to 3 working days
  • Waiting times for USD, AUD, CAD, CHF, and NZD – up to 3 working days

For players who have reached a VIP status:

  • Maximum withdrawal per month for EUR and GBP – €/£30,000
  • Maximum withdrawal per month for USD, AUD, CAD, CHF, and NZD – 50,000
  • Waiting times for all of the above-listed currencies – 1 to 2 working days
Payment Method Deposit Withdrawal
Visa Card
Paypal
Boku
Skrill
Neteller
PaySafeCard
EntroPay
iDebit

Customer Support

casino.com supportOne of the coolest aspects of gambling at Casino.com has to do with the fact the website is not restricted to English speakers only. This online gambling spot attracts customers from all around the world. To make it easy for international players to manage their accounts and receive adequate assistance when needed, the casino works with a multi-lingual team of support agents, fluent in different languages besides English. These include German, Swedish, Norwegian, French, and Spanish, among others.

Support is available 24/7 via a live chat feature manned by professionals who respond within seconds and provide exhaustive information no matter what your inquiry is. In our experience, this was one of the best support services we have so far encountered at an online casino. However, there are several other avenues of contact at Casino.com including:

  • A contact form on the website
  • Email – support@casino.com and docs@casino.com for document verification
  • Telephone – 0800 9012 483 (toll-free for the UK) and +350 200 44793 (for international customers)
  • Fax (for UK customers) – +44 208 166 1325
  • Postal Service – PO BOX 1240, Gibraltar, member service for Casino.com

FAQ

Regrettably, Casino.com is unable to accept registrations from this particular jurisdiction due to the unfavorable regulatory climate in the country. Note that players from Canada are welcome at Casino.com but need to access it through the www.casino.com/ca domain which does not feature any games by NetEnt due to legal and regulatory restrictions. We recommend you check the full list of restricted countries in the casino’s terms and conditions to see whether yours is prohibited.

The downloadable software is compatible with desktop devices based on Microsoft Windows XP Service Pack 2 (mind you these are the minimum requirements). For optimal play via the client, customers are recommended to use a Windows 7-based device (32-bit) or later, with 2 GB of RAM, and bandwidth of at least 750 Kbit/s.

New customers start at the Bronze level and need to progress through the Silver and Gold levels first by wagering real money in exchange for loyalty points. Those who have collected a minimum of 20,000 points and have deposited at least $3,000 qualify for the VIP tier.

VIP Elite is the highest level you can reach but you need a minimum of 50,000 points and cumulative deposits of $24,000 or more. The exchange rates of the loyalty points are based on the player’s current level – the higher it is, the higher the exchange rate. Bronze-level players get $2.50 per every 100 points they convert whereas VIPs are entitled to $13.30 for the same number of points.

Conclusion

Casino.com RouletteThis online casino operator is obviously doing things the right way – otherwise, it would not have lasted for more than ten years in this competitive industry. It features a good enough collection of RNG-based games by top suppliers like Playtech, NetEnt, and Quickspin as well as multiple live-dealer tables powered by Playtech.

The casino provides excellent customer support available year-round along with a broad range of ongoing promotions with clear-cut, transparent conditions. In conclusion, this is one gambling site that most definitely deserves to be paid a visit if you are looking for a new spot to play quality casino games at.

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