BitStarz Casino Review

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BitStarz Casino Logo
Casino Ratings
Security9
Bonus and Promotions9
Product Variety10
Customer Support9

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Established in 2014, BitStarz Casino has rapidly grown into a top-rated Bitcoin casino with a massive gaming library, fast payouts, and a quick, professional customer support. The online casino has a completely web-based platform powered by SoftSwiss and an attractive, modern user interface that facilitates easy navigation and instant loading of the games and different sections of the site. With its very first steps into the world of online gambling, BitStarz showed dedication to fairness and transparency and casino players heaved a sigh of relief seeing a reliable, trustworthy Bitcoin casino. It is licensed under the jurisdiction of Curaçao and operated by Direx N.V., which is also behind popular brands like Oshi, QueenSpin, Joo Casino, Megawins and Bob Casino.

BitStarz is a beautifully designed online casino and operates with multiple currencies, but what is even more impressive is its remarkable collection of games provided by premium gaming studios such as SoftSwiss and Betsoft or industry giants such NetEnt. There are more than 850 games across different categories, styles and genres – slots, table games, video poker, live dealer games and various progressive jackpots. However, the simple layout and search function make browsing through the pages easy even for new players.

With its great bonuses and regular promotions, BitStarz is definitely one of the best choices for real money play on the Internet right now. It also endorses responsible gambling and offers competent support service which is available 24/7 via the convenient Live Chat functionality.

Promotions and Bonuses

Players at BitStarz can enjoy various promotional offers designed to maximize their gambling experience at the casino. Those who sign up for membership can take advantage of a lovely no-deposit bonus comprising of 20 free spins on NetEnt’s popular video slot game Starburst. The winnings from these spins are subject to a 40 times playthrough requirement and players can cash out a maximum of £50 ($/€100, or 50 mBTC).

On their first deposit of at least £20 into the casino, players also receive a 100% match bonus of up to £100. The wagering requirement is 40 times the amount of their bonus balance. In addition, they activate the 180 free spins which are given over the following 9 days. They are also a part of the Welcome Package and as such, come with a wagering requirement of 40 times for any winnings generated from them. According to the rules, described in the Promotions page of the casino, if Starburst is not available, the free spins will be valid for Fruit Zen or Boomaji.

These offers are quite tempting, yet they are just the beginning of the bonuses given out to players. You will also receive match bonuses on the following three deposits made into your account balance – 50% up to £100, 50% up to £200, and 100% up to £100. These bonuses are credited instantly and no promo code is required. Of course, there is a rollover requirement of 40 times, as well, and the minimum qualifying deposit is at least £20.

No-Deposit Bonus20 Starburst Free SpinsGet Bonus
Welcome Bonus Option I100% Up to $100 + 180 Free SpinsGet Bonus
Welcome Bonus Option IIUp to $400 Welcome PackageGet Bonus

BitStarz Casino also has weekly promotions, reload bonuses and various tournaments on slots and table games, as well as free spins giveaways every Wednesday. Currently, there is no Loyalty Program in place, but there is barely the need for one with the regular promotions and special events held by the operator.

Software

bitstarz casino softwareBitStarz runs on a powerful, fast performing instant-play platform developed by SoftSwiss, which allows easy access to all the games through the browser on almost any computer, smartphone or tablet. Despite the large collection of games hosted on the casino site, everything loads quickly, graphics are sharp, and it is easy to navigate. The mobile version is just as beautiful – it runs on Flash and there is no need to download any special application, as the site can be opened directly in the mobile browser.

The games offered at BitStarz Casino are provided by some of the best developers of casino software right now, so there are great diversity and plenty of choices for players. Among the largest gaming studios represented at the site is NetEnt, a Swedish supplier of top-tier digitally distributed gaming systems. There are over a hundred high-quality titles from NetEnt, including their most popular games like Starburst, Gonzo’s Quest, or Guns’ N Roses. Some of Betsoft’s best games are also included in the casino library, as well as their hit collection of 3D slots. The casino also hosts hundreds of games from Amatic, Evolution Gaming, NYX, iSoftBet, Thunderkick, Asia Gaming, and of course, SoftSwiss.

Games

bitstarz casino gamesBitStarz offers some of the best and most popular games from a plethora of top-rated developers. With over 850 titles, the online casino should be able to satisfy every type of player, including fans of the more traditional casino gambling who tend to bet on mostly live dealer games. The sheer number of games may seem a bit overwhelming at first, but all games are grouped conveniently in their own respective categories and can be searched by provider or name. They can also be played in Free Mode – without logging into your account and even without registration.

Similarly to many other online casinos these days, BitStarz focuses on slots, which is perfectly understandable considering they are the most popular type of casino games, both online and in land-based facilities. The collection here is quite diverse, comprising of various traditionally looking 3-reel slots, modern 5-reel slots with multiple pay lines and special symbols, as well as dozens of 3D games of varied themes and genres. Among the featured slots on the site are Fire and Steel: War of the Wilds, Rook’s Revenge, Platinum Lightning, and 8 Lucky Charms.

BitStarz has a great advantage over most Bitcoin casinos, which rarely offer many good games with progressive jackpots. At this casino, however, players can try their luck at popular progressives such as NetEnt’s Mega Fortune or BetSoft’s beautifully crafted games Greedy Goblins, The Slotfather or Treasure Room.

It is also unusual to see so many high-quality table games with such clear, realistic graphics. The selection of classic card and table games at BitStarz, however, offers exactly that. It includes a nice range of blackjack varieties (Classic Multihand, Double Exposure, Blackjack Surrender, American Blackjack), roulette games (European, American), and baccarat. There is also a great selection of virtual table poker games such as Casino Hold’em, Texas Hold’em, Oasis Poker, Pai Gow, Caribbean, and many others. Fans of video poker can also choose from several titles such as single and multi-hand Joker Poker.

One of the best categories in the lobby, however, is the Live Casino where players can enjoy lots of real-time casino action at multiple tables for baccarat, roulette, blackjack, Sic Bo, and more. The game sessions are broadcast from professional studios and feature varying bet limits. They are provided by Evolution Gaming, Ezugi, and Asia Gaming.

Jackpot Games

bitstarz casino jackpotThe casino will please the need for a rush of adrenaline of any high-risk-lover by providing every player with a wide range of jackpot games, where one can test their luck while trying out some of the suggestions in this category.

The games are developed by Betsoft with spectacular futuristic themes, impressive visual quality, sound effects and 3D slots which bring you to a whole new universe of gambling.

The company has already existed for a long time, therefore, it can boast with some awards, among which are G3E Asia Awards 2018, LC Awards 2017 and Migea Malta iGaming Excellence Awards 2018. The website offers a nice collection of 5-reel slots for the lovers of rich-in-effects, bonuses and wild symbols games.

You can meet the goblins in Greedy Goblins, as well as some other representatives of the magical world in Enchanted or The Ghouls. If you prefer a more realistic atmosphere, then Tycoons, The SlotFather or At the Copa are just for you. No matter which option you choose, it will not disappoint you in any aspect.

The website offers some of the products of iSoftBet, another company with an astonishing reputation among gamblers and years of experience in creating online and mobile casino games. In this section you could find its amazing Diamond Wild, Lucky Leprechauns and Mona Lisa Jewels.

However, one of the cons of BitStarz is the lack of games, requiring skills and strategy in the jackpot section. Compared to some other casinos where one can enjoy roulette or poker games, this one misses the opportunity to attract some experienced gamblers by limiting its jackpot games to slots only.

Licensing and Jurisdictions

gambling commissionAs far as security and fair play are concerned, BitStarz is owned by Direx N.V. Casinos, a well-established brand in the gambling community, which has proven to be providing a high quality of experience throughout the years. The company is managed under the laws of Curacao, a small isolated island located South of the Caribbean Sea.

The games on offer are always fair, which is tested by different means. All the other games are guaranteed to be fair by the gaming license of Curacao and Curacao eGaming Licensing Authority.

Unfortunately, there is a huge number of countries, for which the entertainment of Bitstarz is unavailable. They include Australia, Albania, Algeria, Angola, Algeria, Cambodia, Czech Republic, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Canada, Denmark, Estonia, France, Italy, Mexico, Portugal, Romania, Spain, United States of America, United Kingdom, Latvia and Lithuania.

Site Layout and Design

bitstarz casino designThe layout of the site is created so that it satisfies a possible client’s need for an easy and pleasant gaming experience. By opening the home page, you get acquainted with the most popular games, as well as the new additions to the variety of the site. What is different here is the third “We like” category that consists of the gambling preferences of the BitStarz team, all experienced players.

On the same line, there are the other types of games you could enjoy. They are classified by type as follows Slots, Jackpots, Table Games, Live Casino and, what makes this site special, the BTC Games.

There is a search option, making the search of a certain game a lot easier. The games can be sorted by their provider or by alphabetical order. At the bottom of the website, you could find all the payment methods available, as well as the awards the casino boasts with. There are Help, About Us and Promotions buttons as well, with menus, separated in sections.

Banking

bitstarz casino bankingAs BitStarz strives to please the personal preferences of any client in a safe and secure manner, the casino can offer an enormous variety of payment methods and a timeframe for withdrawals, as close to the minimum as possible. It is important to note that the currencies the website accepts are EUR, BTC, USD, SEK, NOK, CNY, RUB, AUD, BCH, LTC, ETH, DOG, and CAD.

Deposit Options

So, you have acquainted yourself with BitStarz casino and your fingers are already itchy to roll the dice and test your luck and skills. After you have created your own casino account, there is only one thing left to do – to fund it. For the purpose of this, there is a number of banking ways and you can choose whichever is the most convenient for you. However, bear in mind that the deposit minimum and maximum are different for any of them, as well as the fee you may have to pay.

Credit/Debit cards are the most popular banking solution for boosting one’s casino account among players. The website accepts Visa, MasterCard, and Maestro. The deposits are instant through all of them.

Another way to start your gambling experience in the casino is with the help of your e-wallet. For the purpose of this, you could use Neteller or Skrill. The money transfer is instant. The minimum and maximum are the same as the ones for credit/debit cards. You also have the option to use the Comepay, a Russian e-wallet, where the fee is 5% of the sum and the transaction is instant.

Another online payment solution is Paysafecard. The transfer is instant and it guarantees you some extra safety, as it is prepaid.

You can use the wire transfer Sofort or bank transfer, but in this case, your money will be available 1 to 3 days after the day you have made the deposit. These are free. The minimum and maximum limits do not differ from the ones of the other payment methods listed above.

The best ePayment method is Trustly, as there are no fees and the transfer is instant. For all the Dutch clients of the casino, there is the option to use iDeal.
The different side of this casino’s website shows in the availability of the cryptocurrency Bitcoin. For all of them, there is no maximum limit to the sum deposited. There is only a minimum, different for every kind of currency. The transfer is instant.

Withdrawal Options

It is important to note here that the means of payment you choose for the deposit is the one you are obliged to use for any withdrawals. The pending period, during which you can reverse your withdrawal, is instant or within an hour. It will be useful to check again the timeframes and the limits for withdrawals, however, because they are not the same as the deposit ones and depend on the method preferred.

For Visa and MasterCard, Wire and Bank transfer it takes 1 to 3 days to be finished. For the e-wallets, the service is instant. If you choose ComePay you will have to pay 0,2% of the sum as a fee, but the payment will be instant. For all the cryptocurrency the withdrawals are free and instant.

Payment Method Deposit Withdrawal
Visa Card
Mastercard
Maestro
Neteller
PaySafeCard
Skrill
Trustly
Sofort

Customer Support

bitstarz casino supportAs the casino aims at constantly improving its services, the contact with every client is very important. This is the reason why the website offers a 24/7 customer support. The representatives of the staff are extremely friendly, well-trained and have at least 3 years of previous experience, so they really know how to help you adequately. Also, you do not have to be fluent in English in order to comprehend the website or communicate with the staff if you speak Russian or Swedish, as they are also available.

The quickest and most efficient way to contact them is via the live chat option, you can recognize by the blue speech bubble in the right lower corner of the screen. They will respond in seconds, readily answering all of your questions.

In addition, there is also an email, written at the bottom of the page, where you could write your inquiries – support@bitstarz.com. Unfortunately, there is no telephone number you could call, so your options are limited to the two mentioned above.

FAQ

This section of the website is available at the bottom of the page. The questions are organized by categories of inquiry. Check this section before asking any questions, as there is a great chance that someone has already done so.

First, click on the Sign-Up button. You will be required to fill in some information in the empty spaces meant for that. Then, a verification email will be sent to you within minutes.

You need to open the “My Account” page, then click on “Add Currency” and select your currency from the menu.

Of course, you have the option to play the games for free in order to get familiar with them before choosing the ones you like the most.

Unfortunately this is not an option the website offers.

Conclusion

BitStarz is more than just a typical Bitcoin casino – accepting multiple currencies such as USD, EUR, CAD, AUD, SEK, NOK, CNY, RUB, and BTC, it offers players from different parts of the world great convenience. It is also available in English, Swedish, and Russian, and provides flexibility in terms of payment methods. Along with Bitcoin deposits, the casino supports credit and debit cards, digital wallets, prepaid cards, instant bank transfers, and many others. Surprisingly, almost all withdrawals are also incredibly fast (1 to 3 business days) and free of charge.

Another excellent feature of BitStarz Casino is its fantastic customer support, which is not only competent and professional but also helpful and very importantly, with an individual approach to customers. There are an email support and a Live Chat functionality, which is an absolute must in online gambling today. Players also have the option to request a phone call from the casino support agents, instead of worrying about the hefty fees normally associated with international calls.

Compared to many other casinos on the web, BitStarz is a fresh, really pleasant surprise and it caters to a wide variety of players. It has an excellent gaming selection, professional support, and free withdrawals which are processed very quickly. With its high levels of security and transparent rules and conditions, the casino is one of the most trustworthy gambling operators around. Certainly, players could benefit from free deposits, too (many of the methods are charged 2.5% fee), but weighing all the pros and cons, BitStarz is definitely the right choice when looking for a good casino to play.

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