The brand 32Red has established itself as a real powerhouse in the online gaming universe and is held in high esteem by players who insist on credibility, integrity, and transparency. The Gibraltar-based gambling operator launched its online casino in 2002 but continued on its quest toward expansion by adding a variety of quality products to its portfolio. Today, the product roster of 32Red comprises an online casino, bingo, live tables, poker, and sports betting.
The operator has sponsored a number of major soccer clubs over the years, including big names like Aston Villa, Swansea City, Crawley Town, Leeds United, and Middlesbrough. In the summer of 2017, 32Red officially became part of the renowned Kindred Group.
The secret to 32Red’s success is simple – the operator always puts its players first and this is reflected in all aspects of the service it provides, from customer support to banking and promotions. The brand works with industry veteran Microgaming in order to deliver a decent enough selection of games that fit different preferences, budgets, and styles.
The online casino of 32Red is a repository for various cool slots and table games but also features a live section where players can measure their luck against that of Evolution Gaming’s professional dealers. The website responds seamlessly to mobile devices, giving you instant access to your favorite casino games on the go. Players who own iPhones or iPads are presented with the option to install the casino’s native application for iOS.
|32Red Casino App Specifications|
|Devices||Acer Iconia, Google Pixel 2, Google Pixel 2 XL, iPad, iPad Air, iPad Pro, iPad Mini, iPhone 6/6s, iPhone 7/7+, iPhone 8/8+, iPhone X/XS/XR, Microsoft Windows RT Tablet, Samsung Galaxy A5, Samsung Galaxy Note8, Samsung Galaxy S5, Samsung Galaxy S6, Samsung Galaxy S7, Samsung Galaxy S7 Edge, Samsung Galaxy S8, Samsung Galaxy S8+, Samsung Galaxy S9, Samsung Galaxy S9+, Samsung J7 Prime, Xiaomi Redmi Note 4|
|Bonus||150% up to $/€/£ 150|
Features of the 32Red Mobile App
The interface of 32Red’s in-browser app resembles closely that of the desktop version of the casino, offering you the same functionalities. Similarly to the desktop version, the gaming suite is arranged in categories, which include progressive jackpots, high-limit games, slots, live casino, and recommended games.
This arrangement makes for an incredibly clean interface that enables mobile players to find the games they are looking for in a flash. If this is your first time placing bets as you go, you have the option to try 32Red’s mobile games in practice mode before you proceed to make a real-money deposit. There is also a search box right next to the tabs with the gaming categories if you are looking for a specific game. Loading the suite in alphabetical order is also an option.
The available games have been optimized for mobile play and fit the touchscreens of most portable devices, so it is irrelevant whether you use a tablet or a smartphone – either way, you should brace yourself for a pleasant betting experience.
If you are unfamiliar with the rules of a particular slot, you can swipe to the left side – the app will show you all the information you need to play the game. A swipe in the opposite direction enables you to tackle the games’ settings – you can turn off the sounds if you find them distracting, enable the Quick Spin feature or adjust the value of your coins and chips.
Other useful functionalities include round-the-clock support via live chat, an intuitive cashier that is easy to work with, and a dedicated VIP program for the most loyal customers. You can keep track of your available balance as the latter is displayed in the upper right corner next to the small icon with the green wallet. It is divided into cash and bonus balance.
Those of you who own an iPad or an iPhone should head to the official App Store where they can download the casino’s dedicated iOS app at no cost. The app is updated frequently to improve its functionalities and speed.
Everything loads quickly ensuring a seamless gaming experience on the go. The iOS app is available in English only which may be viewed as a detriment by players who are not fluent enough in the language. You can run it on your device as long as it uses iOS 9.3 or a newer version of the OS.
Games Available via the 32Red Mobile App
Players who access 32Red casino on mobile are presented with over 170 different games that have been fully optimized for play on the go. The vast majority of these are courtesy of software powerhouse Microgaming so you can rest assured your experience will be on par with your highest expectations.
The gaming collection is expanding all the time, with new titles added to the portfolio on a regular basis. You can check the latest additions by swiping to the left and tapping the New Games tab. The casino has got you covered, no matter whether you prefer spinning the reels or playing card games.
Of course, the better part of the suite consists of various slots but several mobile variations of video poker, blackjack, and roulette are also on offer. Playing against professional live dealers is an option as well. The casino has teamed up with Evolution Gaming for its live-dealer games. Here are several of the most interesting mobile titles from each gaming category at 32Red:
- Video slots – Game of Thrones, Halloween, Beautiful Bones, Romanov Riches, Avalon, Jungle Jim, Reel Talent, Immortal Romance, Fortunium, Thunderstruck II, Icy Gems, Highlander, and Break da Bank Again
- Blackjack – Classic Blackjack, Vegas Single-Deck Blackjack, Atlantic City Blackjack, European Blackjack, and Vegas Downtown Blackjack
- Roulette – American Roulette Gold and European Roulette Gold
- Video poker – Aces and Eights, Double Double Bonus Poker, Bonus Deuces Wild, Aces and Faces, Deuces Wild, and Jacks or Better
- Jackpot games – Mega Moolah, Treasure Nile, Major Millions, and Cash Splash
- Live casino – Three Card Poker, Casino Hold’em, Texas Hold’em Bonus Poker, Caribbean Stud Poker, Dragon Tiger, Baccarat Squeeze, Infinite Blackjack, Lightning Roulette, and Double Ball Roulette
Mobile Bonuses and Promotions
The mobile casino offers new players a great no-deposit bonus of $10 to get them started. To receive the bonus, you must simply access the casino on your smartphone, tap the Sign Up button and follow the instructions to complete the registration process. There is no need to top up your new account at this point, just opt in for the no-deposit bonus and you will be able to try the games and possibly score some wins.
The winnings from the free bonus are capped at $100 and can be withdrawn once you play them through 50x. Maximum-stake restrictions are in place while the no-deposit bonus is active. You must use it within 7 days before it expires. The only downside of the offer is that it is available only to players who register from the United Kingdom.
Customers who sign up from other countries are treated to a first-deposit bonus of 150% up to $150. You must deposit at least $10 and process the payment via your debit/credit card or the e-wallet PayPal in order to qualify.
What’s interesting here is the casino has adopted the so-called Fair Play policy for its bonuses that gives players more flexibility. This means you are allowed to cash out the winnings accrued with your bonus credits whenever you feel like it. However, there is a reduction in the size of the bets you are permitted to make until you have cleared your playthrough.
This welcome bonus also comes with wagering of 50x its amount and players who redeem it are granted 7 days to make use of the free credits and cover the wagering requirements. Check the games’ weighting in the terms and conditions section to see which games will help you clear the playthrough the quickest.
Banking via the 32Red Mobile App
The mobile casino works with 9 different currencies, namely EUR, GBP, USD, CAD, SEK, NOK, JPY, RUB, and CHF. Players can load some money into their accounts via trusted banking solutions like Visa, Maestro, Mastercard, PayPal, Skrill, Neteller, ecoPayz, Entropay, Paysafecard, Citadel, and wire transfers. Deposits are processed at no cost for the player, with a minimum deposit amount of $10.
All of the above methods, bar the prepaid Paysafecard, can be used to withdraw from your 32Red account. Those of you who have deposited via Paysafecard will have their winnings sent to them by check.
The minimum on withdrawals is again $10 unless you initiate a wire transfer where you must withdraw at least $100. Withdrawals are largely processed free of charge unless you cash out less than the $100 minimum via a wire transfer, in which case you will be charged $10 for the transfer (or £5 if you use GBP).
The gambling operator is known for its swift payments. If you are using an e-wallet, you are credited with your winnings immediately after the transfer has been approved by the financial department of 32Red. Note there is a pending period of 24 hours, needed for the evaluation of players’ withdrawals.
The operator caters to players by providing them with a stellar customer support service, which is available at all times. One easy way to contact support at 32Red while on the go would be to use the 24/7 live chat feature. The chat is a bit difficult to find, though. You must tap the Help Center icon and then use the search box to find the chat functionality.
The casino works with a team of professionals who are passionate about what they do and are always looking to improve players’ experience however they can. The support team provides accurate information quickly no matter the query or issue at hand. Players’ inquiries can also be handled over the telephone. There are several lines for customers from different locations:
- 1866 902 0499 for players from Canada
- 00663 381 2265 for players from Japan
- 0808 180 3232 for customers from the UK
- +350 2004 9395 for all other countries
The numbers for Canadians, UK players, and Japanese are toll-free. Customers from the UK can also use two other telephone lines (0203 544 6732 and 0330 124 3232) but will be charged with some nominal fees. Using the contact form is also an option for those who need to get in touch with support. The staff will respond to their queries via email.
Safety and Fairness
Mobile players who join the 32Red community need not worry about safety and fairness. This is easily one of the most trusted casinos on the internet, and one that has all the necessary licenses and certifications to back up its spotless reputation.
To begin with, the casino is open about who regulates it and has posted its licensing numbers for all customers to see. One license is provided by the authorities of Gibraltar while registrants from the United Kingdom are serviced under a license issued by the local regulatory body, the UK Gambling Commission.
Fair play is important to 32Red and so is transparency. The casino’s catalog is regularly audited by the experts at eCOGRA who have established all games are entirely random and therefore, fair. The casino even publishes the overall payout percentage of its full suite, which stands at the satisfactory 97.38%. It is worth keeping in mind this percentage may fluctuate from one month to another.
The mobile collection of 32Red is certainly not the largest we have seen but this can hardly be considered a deal-breaker since players still get to pick and choose from 170 of Microgaming’s most distinctive titles, including legendary slots like Mega Moolah, Immortal Romance, Game of Thrones, and Thunderstruck II.
The limited suite of games is compensated for with plenty of others perks, starting with the quick withdrawals typically approved within 24 hours. Players are also treated to a decent variety of promotional offers and we do not mean only the welcome bonuses we spoke about earlier – existing customers will benefit from regular free spins, giveaways, and a great loyalty program with five tiers. Support is available 24/7 on both desktop and mobile should you experience any problems with claiming a given bonus.
Regional availability may be an issue for some players, however. Some countries are restricted from accessing and playing at 32Red. If you are a US player or an Aussie, you can forget about making real-money wagers here. Provided that your country is on the list of accepted jurisdictions and you are looking for a decent mobile casino to try, there is a good chance you will like what 32Red can offer to you.