Planet7 Casino Review

Planet7 Casino 5
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Casino Ratings
Security10
Bonus and Promotions8
Product Variety10
Customer Support8

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Summary
Brand name Planet7 Casino
Website www.planet7casino.com, www.planet7oz.com
Tel number 1-888-402-2065
Mail help@planet7casino.com, help@planet7oz.com
Live chat Yes
Deposit bonus 400% Bonus of up to $4,000
Wagering requirement: the sum of the deposit and the bonus amount must be wagered 30x on slots and 60x on table games and video poker
Software RealTime Gaming
Min deposit 50
Min withdrawal 100
License Authorities in Costa Rica
Online since 2008
Mobile versions Android, iPad, iPhone
Cashout time between 7 and 10 business days
Withdrawal limit $2,500 per week
Deposit Methods American Express, Visa, Mastercard, cash transfer, Bitcoin
Withdrawal options checks, wire transfer, Bitcoin and Neteller

Planet7 exploded on the online gaming scene in 2008 and offers a decent-sized library of games, supplied by software developer RealTime Gaming. The games are available for instant play on desktop computers and mobile devices, although Windows users also have the option to download and install the casino’s client. The casino operates as part of the Ace Revenue Group, with a license gained from the jurisdiction of Costa Rica.

The gambling operator is friendly to customers from the United States, Canada, and Australia, providing them with several safe and hassle-free banking solutions including the cryptocurrency Bitcoin. The casino features a highly functional cashier that renders depositing and withdrawing to and from your account an incredibly quick and simple process.

Slots are the biggest drawing attraction for Planet7 players, who are provided with a decent choice of progressive jackpots and feature-rich titles that make for a rewarding betting experience. The remainder of the portfolio consists of various authentic table games, video poker, and casino specialties. Support is available around the clock via a live chat feature and a toll-free telephone line.

Promotions and Bonuses

New players at Planet7 Casino are given the opportunity to “escape to a better world” and start their exciting gaming journey with an attractive 400% welcome bonus of up to $4,000. Newcomers must first sign up and then visit the casino’s cashier where they must opt in for the offer by entering the promotional code CASINO400 when making their first deposit at Planet7. The minimum qualifying deposit amount to become eligible is $30.

No-Deposit Bonus$25 Free SpinsGet Bonus
Welcome Bonus Option I400% Welcome Bonus of Up to $4,000Get Bonus
Welcome Bonus Option II330% Bonus And 55 Free SpinsGet Bonus

As per usual, there are wagering requirements you need to meet before Planet7 permits you to cash out your bonus wins. In this instance, the wagering amounts to 30x the qualifying deposit plus the bonus amount, i.e. if you are playing the slots. The requirements for table games and video poker are doubled at 60x (deposit+bonus). The bonus money itself cannot be cashed out but you can withdraw as much of your winnings as you wish when you clear the wagering requirements.

If you are not interested in such a massive bonus or think you will be unable to clear its playthrough, you can register and opt in for a no-deposit bonus, consisting of 25 free spins on RealTime Gaming’s Lucha Libre 2 slot. The valid promo code for this one is LIBRE25 and again needs to be entered in the cashier following registration. The winnings from the free spins are capped at $100, with additional wagering requirements of 5x.

Those who register through the Australian version of the casino (www.Planet7oz.com) are not left empty-handed, either. New players from Australia are greeted with a 330% welcome bonus with no restrictions on the winnings they are allowed to withdraw from the offer. In addition, they get 55 free spins on qualifying RealTime Gaming slots.

The wagering requirements for Aussies largely coincide with those for the other bonus offer, i.e. 30x for slots and 60x for video poker and table games. The bonus is not cashable and the casino shall remove it from your account after you request your first withdrawal. The free spins come with a 5x additional playthrough but there is no cap on the winning Aussie players can cash out.

Software

Planet7 Casino SoftwareUnlike the majority of contemporary gaming operators who use the platforms of multiple suppliers, Planet7 has opted for the services of a single software provider, RealTime Gaming. Players have a choice from over 180 distinct games, which they can load in instant play on desktop and mobile. There is the option to try the games in practice mode before you proceed to deposit and play for real money.

The games are quick to load as long as you are using a compatible, up-to-date browser. Downloading the casino’s software client is also a possibility as long as you intend to install and run it on a Microsoft Windows-based computer. The RealTime Gaming platform enables you to add your desired titles to your list of favorites for an even quicker access. Other than that, the lobby is not that much different from those of other RealTime Gaming-powered casinos.

Some of the older releases on RealTime Gaming’s portfolio do not cut a dash where visuals and animations are concerned but this does not prevent them from being playable and altogether rewarding. The newer slot releases like Eternal Love and I, Zombie are rather impressive visually, however. The entire collection is structured into separate categories which greatly speeds up the navigation for players. You also have the option to browse through the games in alphabetical order.

Games

Planet7 Casino GamesOver 180 games can be played at Planet7 Casino, with players having a choice from several exciting categories, namely online slots, table games, video poker, and specialties. Most of the portfolio comprises RealTime Gaming slots with cool features like turbo play, autoplay (you can spin through as many as 1,000 automatic rounds), wilds, scatters, free spins, and bonus games.

One of the most interesting aspects of spinning the reels at Planet7 Casino is the Feature Guarantee, which gets activated by an obligatory side bet, proportional to the amount you wager per active payline. This functionality is unique to RealTime Gaming slots and ensures that special features are triggered after a predesignated number of spins.

The features normally get activated after you go through 250, 150 or 125 rounds but the exact number differs between individual games. Notable slot titles with Feature Guarantees include Aztec’s Treasure, Hairway to Heaven, Naughty or Nice Spring Break, and Polar Explorer.

Another functionality that is unique to the RealTime Gaming slots you can find at Planet7 is the Win-Win feature, present in games like Bubble Bubble, Triple Twister, and Loch Ness Loot. This feature pretty much compensates players if they win less than 10x their triggering bet during a round of free spins.

In addition to its nice slot collection, Planet7 gives you a choice from several table classics, which include European Blackjack, Let ’em Ride, Tri Card Poker, Face Up 21, Pontoon, Perfect Pairs, Match Play 21, Suit ’em Up Blackjack, Pai Gow Poker, Vegas Three Card Rummy, Craps, and Baccarat. Roulette games are to be found in the Specialty category and include notable variations like American and European Roulette, with table limits ranging between $1 and $250 per coup.

Video poker players who join Planet7 Casino have a choice from 12 variants of their favorite game, including Jacks or Better, All American Poker, Bonus Deuces Wild, Bonus Poker Deluxe, Sevens Wild, Double Double Bonus Poker, Aces & Eights, Joker Poker and Loose Deuces. Two of the video poker variants are linked to progressive jackpots.

Jackpot Games

Planet7 Casino JackpotPlanet7 offers no shortage of jackpot games as it has added some of the tastiest progressives by RealTime Gaming. We are talking about slots with big winning potential such as Food Fight, Sevens & Stripes, Paydirt, Achilles, Aladdin’s Wishes, T-Rex, Caesar’s Empire, Jazz Time, Rudolph’s Revenge, Lion’s Walk, and Cleopatra’s Gold. Some of these are part of RealTime Gaming’s Real Series of slots.

If you have played progressives for real money online, you probably know many slots require you to wager the maximum number of coins per spin just to become eligible for winning the prize. Otherwise, casinos have the right to decline paying out your winnings even if you land the triggering symbol combination.

This is not the case with the Real Series jackpot slots available at Planet7 Casino, where reel spinners can test their luck for a random jackpot prize, which can be triggered on any spin regardless of the amount you have wagered. Respectively, there is no particular symbol combination that triggers the random jackpots. You can win a huge prize even at the conclusion of a spin that has otherwise resulted in a loss.

Planet7 gives everyone a chance to pocket a jackpot prize. The minimum amount you can wager per spin on the jackpot slots from the Real Series is only $0.20 provided that all paylines are active whereas the maximum bets reach $2 per round.

Best of all, registered members of the casino are granted the opportunity to first try the jackpot games in practice mode and get a proper understanding of how they play before shooting for the random pots with real-money bets. Other than that, the jackpot games boast a number of cool features that can help improve and customize your gameplay, including autoplay, game history, and turbo play.

Licensing and Jurisdictions

Casino Gambling CommissionPlanet7 Casino has had its license issued by the authorities of Costa Rica. The gambling operator has taken all the necessary precautions to consolidate security and ensure fair play. The payments and the betting activities of players are safeguarded and kept private with 256-bit SSL encryptions, similar to those used by all major banking institutions around the world.

Additionally, the casino has received a certification for fairness by the accredited testing agency Gaming Laboratories International (GLI). This serves as a guarantee the available games produce absolutely random outcomes so that all Planet7 customers have equal chances of scoring wins.

The casino may be friendly to customers from the US and the Australian markets, but various legal restrictions hinder it from accepting play from certain countries and locations. Some of the prohibited jurisdictions include Brazil, the Czech Republic, Ukraine, the Philippines, Romania, and the states of New York and Maryland.

Site Layout and Design

Planet7 Casino DesignPlanet7 has opted for a more simplified design but this fact hardly takes away from its website’s usability. This helps with navigation as everything is well-structured, uncluttered, and easy to find. The layout features a classic red, black, and yellow scheme, with a homepage where various colorful banners introduce you to all the latest bonus offers available to Planet7 players.

The header with the icons at the top gives you instant access to the main menu, the instant-play version of the casino, and the user-friendly cashier. Under the promotional banners, you will find the different categories of games. You can browse through the most popular titles at Planet7 or check the latest additions to its library in the New Games section. The lobby also features a search facility where you can enter specific titles when looking for something concrete.

Banking

Planet7 Casino bankingPlayers at Planet7 Casino can see the supported banking methods for their specific country after they register, log in, and visit the cashier. The casino accepts several US-friendly banking solutions including the popular Bitcoin cryptocurrency.

Transactions are largely processed in USD, so you might end up paying extra in currency conversion fees. Payments are encrypted with the 256-bit SSL technology for your peace of mind. The payment methods we have listed below are also suitable for Australian players who register through www.planet7oz.com, with few exceptions only.

Deposit Options

Deposits at Planet7 are made possible via several international card brands like American Express, Visa, and Mastercard. Players from the United States who intend to use this method of payment are recommended to first ensure whether or not their cards can process foreign money transfers. It would be best if one uses a prepaid card. This would significantly improve the odds of the transaction going through.

Those who use their credit cards are required to download and fill out the agreement form available on the website and then email it to support at documents@planet7casino.com along with a scanned copy of an identity document and a recent utility bill.

Another option would be for you to use a standard cash transfer but you will have to get in touch with the casino’s customer support team if you opt for this. Deposits by phone can be conducted with the assistance of the support team at the toll-free number 1-844-632-0964. However, the surest way to make a hassle-free and time-efficient deposit at Planet7 would be to go for the cryptocurrency Bitcoin. The e-wallet Neteller may be available to players outside North America.

The amounts you can load into your casino account depend on what method of payment you are using. The minimum is usually $50. The ceiling on Visa deposit is $1,000 per transaction and up to $5,000 per day. Those who initiate their payments via cash transfers with the assistance of the casino’s support representatives can deposit anywhere between $50 and $1,350 per single transaction. The minimum amount for Bitcoin deposits is lower at $20.

Deposits are usually processed immediately after initiation, allowing players to start making real-money bets right away. That being said, those who have contacted customer support to initiate a cash transfer over the telephone may sometimes have to wait up to twenty minutes before their accounts are credited with the desired amount.

These delays can be attributed to verification. On very, very rare occasions players might experience delays of up to 24 hours when depositing. Provided that your deposit fails to go through for one reason or another, Planet7 Casino will notify you via the email you have registered your account with to fix the issue.

Withdrawal Options

To process a withdrawal, you must open the cashier, navigate to the Withdraw tab, enter the sum you want to cash out, and then select one of the payment solutions that appear on the left. We regret to say the withdrawal options at Planet7 are just as limited as the supported deposit methods. Players have a choice from standard checks, wire transfers, Bitcoin, and Neteller (the latter is unavailable to players from the USA, Canada, and Australia). The minimum for withdrawals is actually quite high at $100 while the upper limit is set at $2,500 per week.

Customers who cash out via a regular check must take it to their banking institution within a month of issue. The check does not remain valid after the above-specified period and reissuing it is not an option. Another thing we took issue with has to do with the processing fees at Planet7 Casino which may reach the unacceptable amount of $40 depending on the withdrawal solution and the amount you cash out.

Also, it is worth keeping in mind that withdrawals at Planet7 are slower than what one is normally used to when cashing out from an online casino. The financial department of this gaming operator requires up to 7 working days just to review and assess withdrawal requests.

You can reverse the payment at any point before it is processed. Once the withdrawal request has been evaluated and approved, the money will be with you within a period of 7 to 10 working days. If you cash out via a regular check, it will be sent to you by mail which can further extend waiting times to two weeks or so.

Payment Method Deposit Withdrawal
Visa Card
Mastercard
Neteller

Customer Support

Planet7 casino supportPlanet7 Casino provides players with several avenues of contact where customer support is concerned. It goes without saying the quickest way for you to receive the information or assistance you need will be to use the live chat facility.

As strange as it sounds, the live chat is available only after registration to depositing customers of the casino. Players who are interested in signing up but have any queries regarding legalities, account management or payments will have to settle for the slower avenue of contact and send an email at help@planet7casino.com or planet7@viphelpmanager.com (for the most loyal patrons). Australian customers can use the following two emails for payments (cashier@planet7oz.com) and general inquiries (help@planet7oz.com).

There is also a contact form on the website you can use to address an issue or ask for help. Calling on the phone is possible for customers from Canada and the USA. They will benefit from a toll-free telephone line (1-888-402-2065). Lastly, there is the FAQ section at the footer of the website, which contains information in regard to deposits, withdrawals, and restricted countries.

FAQ

This pretty much depends on the type of bonus you opt in for. Each new player can use the welcome bonus codes a single time – claiming multiple sign-up offers is in violation with the promotional terms of Planet7. Then again, some of the match-deposit bonuses for existing customers can be claimed repeatedly as long as the participating player has cleared the wagering of their previous bonus. Be sure to check your email inbox regularly to keep up to date with all valid promotional incentives at the casino.

Certain restrictions apply when it comes to no-deposit welcome bonuses at Planet7. Players from the following jurisdictions will not be able to cash out their wins from free welcome bonuses – Belgium, China, Egypt, Finland, Germany, Denmark, Greece, Hungary, Ireland, the Netherlands, Poland, Russia, and Sweden, among several others.

Card payments at Planet7 are protected with advanced 256-bit Secure Socket Layer encryptions to ensure no unauthorized parties have access to your sensitive banking information. This renders your card deposits at the casino just as safe as making an Amazon purchase, for example.

Yes, the outcomes of all available games are determined on a completely random basis with the help of a Random Number Generator. The gambling operator’s library undergoes audits on behalf of Gaming Laboratories International, an accredited, independent testing agency with a solid reputation in the industry.

Conclusion

Planet7 Casino SlotsAll in all, Planet7 is a playable online casino although certain aspects of its operations do bear improvement. We cannot help but admit the number of supported payment methods is rather restricted here, especially in comparison to the number of solutions available at most other online casinos.

Withdrawals take longer to process as well, which may not appeal to some online gambling enthusiasts. Also, we would have liked it if live-chat support was available to unregistered as well as to current members of the casino. On the positive side of things, the website is user-friendly and easy to navigate, with lots of ongoing and limited-time bonuses and promotions.

This gaming spot is likely to appeal strictly to players from countries like the US, Australia, and Canada, who are accustomed to the RealTime Gaming platform. The selection of games is decent with more than 180 titles available for instant play on desktop and mobile devices. All game types are sufficiently covered, with players having a good enough choice from various online slots, video poker variations, specialties, and casino table games.

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