Gala Casino Review

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Gala Casino Logo
Casino Ratings
Security10
Bonus and Promotions10
Product Variety10
Customer Support9

Gala Interactive, operator of GalaCasino.com and GalaBingo.com brands, is part of Ladbrokes Coral group, one of Europe’s largest betting and gaming businesses with a history going back as far as the beginning of 20th century. Playtech-powered Gala Casino was established in 2008, and while the brand has achieved a high level of recognition and trust in its home UK market, the Casino has also managed to recruit customers from around the world.

Their classy, well-designed and user-friendly website provides access to more than 450 amazing games developed by a number of reputable software providers, offers a fantastic range of ongoing and seasonal promotions, and allows you to contact professional and knowledgeable customer service 24/7 via live chat, email or phone.

Safe and fair gaming is ensured thanks to two of the strictest regulatory bodies, the Government of Gibraltar and the UK Gambling Commission, 128-bit SSL encryption which secures all online data transfers, and an RNG certified by GLI Europe.

Promotions & Bonuses

If you’re new to Gala, the Casino will offer you three welcome bonuses to choose from. Slot fans get to claim a 100% match up to £400, following a deposit of at least £10. Wagering requirement of 20 times the deposit plus bonus amount apply. If you’re into Roulette, take the offer of 50% up to £200 to play your favorite game. You’ll be able to choose from a dozen different variants with 30x wagering and 100% bonus contribution. And if you’re passionate about Blackjack, Gala will welcome you with a 50% bonus up to £200 which you can use on a variety of instant and live Blackjack games.

When you’re ready to make your second deposit, the Casino will once again offer three deals to pick from, either a 50% up to £200 slots bonus, 50% up to £100 Roulette bonus, or 50% up to £100 Blackjack bonus. Deposit £10 or more for the third time, and the same deal will be offered once again.

Slots Only Welcome Bonus100% Up to £400Not Available
Roulette Only Welcome Bonus50% Up to £200Not Available
Blackjack Only Welcome Bonus50% Up to £200Not Available

Bet £100 on the game of the week and you’ll receive 25% cash-back up to £100 in the event that you lose, plus double comp points for every £10 wagered. Comp point scheme normally awards 1 point for every £10 you stake, and allows you to collect £1 for each set of 100 points accumulated. Weekend Reload will boost your bankroll by 25% up to £100, provided you make a minimum deposit of £10. Several other time-limited promotions are active at any point in time, so there’s truly tons of benefits to choose from.

The VIP section of the site comes with a whole new set of promotional offers, such as 100% up to £2,000 first deposit bonus (minimum deposit £1,000), 50% up to £2,000 on your second deposit (minimum deposit £500), plus 20% bonus on your first five deposits up to £500. Depending on your VIP level, Wednesday Recharge will provide 50% bonus up to £1,000, and you’ll also get to claim 20% cashback up to £2,000 every week. Other VIP treats include priority withdrawals, VIP table limits, and access to exclusive VIP promotions & events.

Software

Gala Casino SoftwareGala Casino is powered by Playtech, one of the top software developers which has been entertaining us with a phenomenal range of various gaming products since 1999. The operator additionally offers games developed by a number of other providers, such as IGT, Barcrest, NextGen, Lightning Box, Blueprint Gaming, Bally, Realistic Games and a few more.

Games are available in Flash, meaning they can be launched online, and come complete with a Free Play option. Playtech’s software is compatible with almost all devices, allowing you to access about 200 games via your smartphone or tablet. Gala mobile site looks as attractive and is as easy to navigate as when playing on your desktop. Same functionalities are included, so you’ll be able to claim attractive promotional offers, make deposits and withdrawals, and ask for assistance via live chat, telephone or email.

Games

Gala Casino GamesIf Playtech’s products are what you’re after, select the Casino tab. While the choice of classic fruities is relatively small, you’ll get to enjoy an amazing selection of Playtech video slots. Among them, you’ll find Batman & The Joker Jewels and other unique games from the same series, Halloween Fortune, Mummy, Age of the Gods slots, The Incredible Hulk and other Marvel slots, and many more of Playtech’s most popular titles.

Well-updated library also offers new releases, such as Green Lantern, Man of Steel and Superman II, all featuring DC Superheroes Jackpots, and western-themed Heart of the Frontier which provides expanding and locked wilds, along with lucrative free spins. The most generous progressives among 60 featured will offer you a chance to become an instant millionaire, with Jackpot Giant currently at £4.8 million, and Monty Python’s Spamalot, Beach Life and Gladiator Jackpot displaying jackpot value of over £1 million.

Slots & Games tab additionally offers about 240 slots provided by other developers, including a number of progressive jackpots and exclusive games such as Magician Trick Picks, Money Multiplier, Jewel Dolphins and Action Bank.

Great collection of Playtech Roulette games includes 101, Penny and Marvel Roulette, while fans of Poker get to choose among Caribbean Stud, Casino Hold’em and about 15 Video Pokers. Blackjack Switch, Surrender and Double Attack are some of the other card games available. If you want to experience them in a more realistic environment, take advantage of Live Dealer games streamed right to your computer or mobile device. Built-in chat feature will allow you to communicate with both the players and dealers while enjoying a game of Live Blackjack, Baccarat, Hold’em, Sic Bo or Roulette.

Jackpot Games

gala casino jackpotIt is always exciting to play at Gala Casino, however, interactive players have the chance to make their adventures even more thrilling by playing the progressive games the online casino is offering. The majority of the games in this categories are slots that offer major prizes on top of generous payouts. This being said, fans of classic table games will have the chance to play Dragon Jackpot Roulette and Frankie Dettori’s Jackpot Roulette.

Since some of the games at Gala Casino are powered by the innovative Playtech, there are the popular Age of the Gods slots that give players the chance to win one of the four great jackpots. While spinnings the reels on the slots of the series, you will have the chance to sweep the Ultimate Power, Super Power, Extra Power or the Power jackpot prize.

Currently, one of the biggest prizes in this category is offered by Beach Life. This progressive slot is also powered by Playtech and in addition to its summer vibes, it can also offer lucky players a generous jackpot that can easily make anyone a millionaire. The Sun is the wild symbol in this game and in addition to being the highest-value character, a combination of five Suns on the 20th payline will bring you the massive jackpot of Beach Life.

Another series of progressive slots that are worth mentioning are the games from the DC Universe series. They give Gala Casino members the opportunity to spin the reels of Superman, Batman & Catwoman Cash, Batman & The Joker Jewels, Batman Begins, The Dark Knight, Superman II and Man Of Steel. There are four jackpots that can be hit at random on any spin – Mini, Minor, Major or Grand.

In addition to these fun progressive games, there are plenty of other titles in this category that can reward Gala Casino patrons with generous payouts. You may notice that there is a fire icon on some titles. These are the hottest games that have become popular among virtual players. This way, you may pick the jackpot options that are the current favourites at Gala Casino.

Licensing and Jurisdictions

gambling commisionThere is one thing you should not neglect when you are choosing the web-based casino where you would play and this is whether it is properly regulated. If you decide to join Gala Casino, you can be sure that there is no reason to worry about your safety or gambling experience. The online casino holds valid licenses issued by the Gibraltar Gambling Commission and the UK Gambling Commission. This definitely shows that Gala Casino is a reliable website as it is regulated by two of the strictest authorities in the iGaming industry.

Players must be 18 years of age or older to be able to open an account at Gala Casino. What is more, they must be well aware of the restrictions and gambling laws in their jurisdictions. The online casino will not accept players who reside in countries that forbid interactive gambling. Unfortunately, casino enthusiasts who reside in Australia, British Antarctic Territory, British Indian Ocean Territory, British Virgin Islands, Bulgaria, Cambodia, Cameroon, Canada, Central African Republic, Chad, Chile, China, Congo, France, Italy, Hong Kong, Macau, Turkey, United States, Zimbabwe, or another country which does not allow online gambling, will not be able to open an account at Gala Casino. You can always check the full list of countries accepted at Gala Casino by clicking on “Join Now” and taking a look at the options that can be picked for “Country”.

Site Layout and Design

gala casino designThe colour scheme that Gala Casino has picked for its website is rather simple and relies on the typical combination of black and white. As soon as you load the Home Page, you will notice banners that promote the bonus offers at the virtual casino, as well as the gaming categories available at Gala Casino.

There is a navigation bar on the top part of the website. It is comprised of links that can redirect players to various sections of the web-based casino and help them pick games in accordance to their themes or specific features.

The Home Page also has listed the titles that are most popular and preferred by casino members. There are also the newest games at Gala Casino, as well as the options that offer progressive jackpots. Although it is simple, the interface of the web-based casino is user-friendly which allows players to find the information they are looking for in just a few clicks.

Banking

gala casino bankingYou can easily boost your gaming balance at Gala Casino by resorting to several safe and time-saving deposit methods. Those include credit and debit cards, e-wallets and prepaid cards. Almost the same array of payment options apply for withdrawals as well. Casino members can pick the option they prefer and manage their payments by heading to the “My Account” section of Gala Casino. Players will have the chance to pick either EUR, GBP or USD as their currency. The minimum deposit they are required to make is £10 and the least amount they can cash out is the same. The great thing is that there are no maximum limits for deposits at Gala Casino.

Deposit Options

If you play for real money at Gala Casino, you will have the chance to upload money to your gaming account instantly, no matter which deposit method you will pick. Since credit and debit cards are a commonly used payment solution at numerous online merchants, Gala Casino has also chosen to accept VISA, MasterCard and Maestro cards as deposit solutions.

Casino patrons can also choose to top up their gaming balance using an e-wallet. The great advantage of this method is that you will be able to upload funds without exposing any details about your credit/debit card or bank account. You can opt for using a digital wallet by Skrill, Neteller, PayPal and EcoCard. There is also the convenient option of using Skrill 1-Tap which allows players to upload funds via their e-wallet even when they are on the move. This is extremely suitable for mobile players who want to deposit money to their Gala Casino account.

Although the aforementioned deposit options are fast and easy to use, they require you provide some piece of personal information either about your credit/debit card or your e-wallet account. This is why there is also the option to use Paysafecard to boost your gaming balance. By using this prepaid card, you will be able to stay anonymous while making payments to Gala Casino. This method will also transfer your money to your casino account instantly.

Although Paysafecards are charged with a set amount, sometimes players need to make deposits which are bigger than the quantity that these prepaid cards offer. Thankfully, there the option to combine vouchers and upload higher sums to your Gala Casino account. When you are making a deposit and choose Paysafecard as your payment method, you can fill in the 16-digit pin as usual and select the option “Enter Additional PINs”. This way you can add more vouchers and deposit a bigger amount.

Withdrawal Options

Since the majority of deposit options accepted by Gala Casino can be utilized as withdrawal methods as well, you will be able to cash out your casino funds via the payment solution you have chosen for your last deposit.

If you have been using a credit or debit card for your recent upload of funds, you will be able to request a withdrawal via the same method. The time that it takes for the complete transaction is between 2 and 5 business days.

The e-wallets that are accepted as deposit solutions can also be used as a way to get your casino winnings. It is a very convenient method as it allows instant cashouts and you do not have to wait several days to receive your money. Whether you use a digital wallet by Skrill, Neteller, PayPal or EcoCard, you will be able to cash out at least £10 without having to wait.

There is also the option to use Instant Banking which will allow you to move your casino money to your personal bank account in an extremely fast and secure way. Last but not least, a bank transfer might also be a helpful way to withdraw your winnings. The only lacking point of this option is that you will have to wait between 3 to 5 business days to receive your money to your bank account.

Payment Method Deposit Withdrawal
Visa Card
Mastercard
Maestro
PayPal
Skrill
Neteller
EcoCard
PaySafeCard

Customer Support

gala casino supportWhen you are playing at Gala Casino or you are managing your payments, it is possible to have some questions. If you click on any of the navigation links on the bottom part of the online casino, you will be redirected to a new page where you can access the Casino Help from the drop-down menu of “Topics”. This section of Gala Casino will be able to help you with useful information about various aspects of your virtual gambling.

Despite the detailed answers that you will find on the Help Page, you still might have some questions. This is why you can contact the agents from the casino and send them your queries. You can choose to speak to them either through a Live Chat, an email or a phone call. UK players can dial 0800 328 4272, while non-UK residents can call +44(0) 203 288 7906. If you are logged in your account you can also send a direct message to the Customer Support team. This can be done by heading to your account page and selecting “Messages”.

FAQ

Yes. You will be rewarded with 1 comp point for every £10 you wager at Gala Casino. As you collect points, you can convert them into real cash anytime you want. The regular conversion rate is £1 for 100 points. The good thing is that VIP casino members can enjoy higher conversion rates.

Yes. You can download the mobile application of Gala Casino and play on your smartphone or tablet. There is a dedicated app for both Android and iOS users. You can download Gala Casino app from the official website of the casino.

No. You can easily log into the mobile version of Gala Casino by using your existing account. Even if you are switching between different devices, this will not affect your virtual gaming.

Conclusion

Gala Casino simply has it all – a beautiful website with user-friendly interface, great offering of games and providers, generous welcome bonuses adaptable to player’s preferences, and tons of other deals to take advantage of. Lucky winners will get to pick among a good range of payment options and enjoy fast withdrawals, and 24/7 dedicated customer service team will provide assistance whenever needed. Add to that trusted operating licenses and the reputation Gala boasts among gamers all over the world, and it’s clear why this is a gaming venue we’re more than happy to recommend.

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