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MyCitadel Casinos

S. Stoynova (editor)

Below you can find top rated online casino sites that accept deposits with MyCitadel and allow withdrawals back to the same payment method. Below we have listed the most reputable and secured online casinos that accept MyCitadel as a payment option, for both deposits and withdrawals.

You can choose your MyCitadel Casino by software, best bonus offer, rating, supported languages. We are always in touch with the management of the casinos we advertise, so if you have any issues regarding deposits, bonuses or withdrawals you can use our mediator services in order to resolve it. Just send us an e-mail and we will do our best to resolve the problem.

Countries used inmore than 20 different countries.
Accepted by20 Online Casinos
Casino games with MyCitadelRoulette, Blackjack, Video Poker, Live Casino
Available for depositYes
Available for withdrawalYes
Create account / Sign up for accountFREE
Charge your MyCitadel e-walletUsually there is no fee but your bank may impose some surcharges.
Make a payment from your MyCitadel e-walletFREE
Transfer funds from MyCitadel balance to bank accountFREE
Transfer funds from Merchant to MyCitadel balanceFREE
Online ChatNo
Telephone(800) 666-0191


  • Only have to supply email when paying online
  • Personal and financial data securely stored
  • Easy to use
  • 24/7 customer service
  • Free and fast sign-up


MyCitadel is a web-based money account that you are able to fund from your bank account or via credit cards, electronic fund transfer and other local payment options. It is available in many countries using local currencies. Once you have created an account and have set in funds, you are able to begin spending. MyCitadel allows you to transfer money instantly to online casinos and merchants without having to give out any banking information.

Users worldwide benefit from MyCitadel’s multi-lingual and multi-currency feature. Languages supported are English, German, Spanish, Turkish and French. The customer support at MyCitadel is outstanding, offering chat, phone and email support around the clock, 365 days a year. Most online casinos offer MyCitadel as both a deposit and a withdrawal option.


You can easily fund your MyCitadel e-wallet by transferring money from your personal bank account or via your Visa or MasterCard. Bank withdrawals are supported in the US, Canada, France, German, Spain, Sweden and the UK. For other countries, a printed cheque is sent in the mail for those making withdraws out of their wallet.

Deposit Limits and Supported Currencies

There is a 2,500 EURO deposit limit on MyCitadel. Once this limit is reached you must verify your identity in order to increase your limits and to certify your account. This includes offering an address verification or an identity document such as a passport, driver’s licences or national identity card. Currencies supported for online transactions are ARS, BGN, BRL, CAD, CHF, CNY, CZK, DKK, EUR, GBP, HKD, ISK, MXN, NOK, PLN, RON, SEK, TRY, USD and ZAR.

Withdrawal Options

Funds can be withdrawn from your MyCitadel account using bank transfer, direct bank deposits and paper cheques. The fee for having a paper cheque sent by first class mail is 7 EURO and by Federal Express Courier the fee rises to 57 EURO. Bank withdrawals are free. You can easily access any cleared funds by use the SecureSwipe feature of MyCitadel Wallet. SecureSwipe works like your bank’s ATM. You need to only swipe your personal bank card, enter your card PIN and funds are instantly transferred from your MyCitadel Wallet into your bank account.

Instant Banking by Citadel

Since MyCitadel does not accept new digital wallet subscriptions, you can opt for online casinos that accept Instant Banking. This way you will be able to use your bank account to make deposits to the virtual casino of your choice and cash out your winnings. It is an extremely safe payment solution and a great alternative for those who do not have a MyCitadel e-wallet.

The service is supported in Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Japan, Latvia, Lithuania, Netherlands, Poland, Portugal, Slovakia, Spain, Sweden, the United Kingdom and the United States. Greece, Ireland, Mexico, Peru, Romania, South Africa and Turkey are the countries which are supported through a Server which means that the merchant should have a bank account in these jurisdictions in order for players to be able to use Citadel.

Instant Banking by Citadel is supported in more than 300 banking institutions across the aforementioned countries. This way interactive players from different parts of the world will be able to manage their casino funds in a secure and convenient way.

The payment solution can be found at various reliable online casinos and interactive players can easily use their bank account to boost their gaming balance if their banking institution supports Citadel. What is more, players who resort to this payment option can be sure that their money is handled with extreme caution and a high level of security.

You can head to the Cashier page of the virtual casino of your choice and choose Instant Banking by Citadel as your preferred deposit or withdrawal option. After entering the amount you would like to deposit or cash out, you will have to log into your bank account and confirm the transaction. Just like that, the payment is complete.

Similarities and Differences Between MyCitadel and Instant Banking

There are several similarities and differences between MyCitadel and Instant Banking by Citadel. If you are wondering which of the two payment methods is more appropriate for you, you can compare them and pick the one that suits your preferences the best.

The main difference between both services is that while MyCitadel is available only for players who have an account, you can use Instant Banking without opening a new account. All they need is to choose Instant Banking as their preferred payment option and log into their bank. The only thing that you need to make sure before you use Instant Banking is that your bank supports the service.

If you are using MyCitadel, you can log into your e-wallet account and keep a track of your transactions. The difference for Instant Banking users is that they will have to check with their bank institution in order to be able to see their transactions. Either way, virtual players will have the chance to monitor their deposits and withdrawals at online casinos.

The similarities are shared in the security levels of both of the services. Whether you are using MyCitadel or Instant Banking, you can be sure that your money and personal information are always protected with the latest encryption technology. In addition to that, the login information that you use while making transactions to or from an online casino is never stored. Thanks to both of the payment solutions, you can top up your gaming balance without actually providing any card information of bank account details.

Another advantage that both of the banking solutions share is the speed of transactions. It does not matter whether you use MyCitadel e-wallet or Instant Banking for your deposits at online casinos. You can be sure that either of the two methods will help you to boost your gaming balance instantly.

When it comes to finding a trustworthy online casino that offers a wide range of gaming options, you have better chance to find an online casino that accepts Instant Banking rather than one that allows payments via MyCitadel e-wallets.


You can earn MyCitadel points for each transaction you make.These points can be redeemed for great prizes. See website for further details.

How to deposit using MyCitadel in your Casino account?

Download the software of your preferred casino from the table below and create a real casino account. Then go to the casino cashier and select MyCitadel as a payment option. Pick the amount you would like to deposit, enter the email address you are using for your MyCitadel account and the security code you would need to log in.

After submitting your deposit, you will receive a confirmation of your transaction right away. The great thing about topping up your casino account via MyCitadel is that you are able to make an instant deposit and play immediately your favorite games for real money.

How to Cash Out Your Casino Winnings via MyCitadel?

If you have chosen a web-based casino that accepts payment via MyCitadel, chances are you will be able to withdraw your winnings via this method as well. In order to be able to request a cashout via your e-wallet by MyCitadel, first, you will have to make a deposit using this banking solution.

Once you have met this requirement, you can head to the Cashier page of the web-based casino and pick the option for withdrawals. Select MyCitadel as your preferred payment method and enter the amount you would like to cash out. After logging into your MyCitadel account and submitting your withdrawal request, you will be able to get your winnings in a short period of time.


When you are using MyCitadel for topping up your gaming account or you cash out your winnings, the only information that you are required to provide is the email address that you are using for your e-wallet and enter the security code you need to log into your MyCitadel account. This is extremely convenient as you will not have to provide any card or bank details. This is done so that you can remain as anonymous as possible while making payments online. What is more, you will avoid exposing any sensitive information that you may feel uncomfortable sharing with online casinos.

Of course, when you are making deposits to your MyCidatel digital wallet, you will have to provide your card details or information about your bank account. Moreover, if you want to enjoy higher deposit limits, you will have to provide information such as your physical address and a copy of an identity document. This being said, you can be sure that MyCitadel always keeps your personal information safe protects any sensitive data with the latest encryption technology. This is the same security layer system that big financial institutions are using to keep their customers’ funds and personal information safe.

Advantages of MyCitadel

MyCitadel has definitely many advantages over its competitors and customers who utilize this method can easily manage their casino funds. One of the biggest perks of this payment method is that you will not be charged any fees for transactions which do not exceed €1,000. Even if you go over this sum, you will have to pay a small fee which is very reasonable.

Anonymity is yet another perk that you can enjoy while making deposits and withdrawals via MyCitadel. Since you are simply logging into your e-wallet account, you spare yourself the trouble of exposing any sensitive information such as card details. This way you can be sure that you are protected while making payments to and from the online casino of your choice.

When you are playing for real money online, you should be sure that you can enjoy your favourite casino games whenever you like. This is why using a MyCitadel e-wallet is a wonderful deposit option. This way you can upload money to your gaming account instantly and make real-money bets right away.
Another wonderful advantage of this e-wallet is that it is available worldwide. This is definitely a benefit that other digital wallets are lacking. Since MyCitadel is supported in many countries, interactive players from all around the world will have the chance to manage their casino money in a fast and secure way.

As the customer base of the digital wallet is pretty big, this only improves the chances of finding a trustworthy web-based casino that accepts payments via MyCitadel. You can be sure that there are plenty of casino websites that will allow you to use your digital wallets for boosting your gaming account and cash out your winnings.

You can use your MyCitadel account at several online casinos. You can keep a track of the transactions you have made into and from each of the virtual casinos you have linked to your MyCitadel account. This way you can pick the website that brings you the best payouts.

Since MyCitadel is an e-wallet, this means that you will have to upload funds to your MyCitadel account before you can use it for topping up your gaming balance. This way you can avoid getting too involved in your virtual gambling and spending more than you are allowed to.

High levels of security are also among the reasons why so many customers have decided to open an account at MyCitadel. The company utilizes the latest encryption technology which is used in major bank institutions. This way you can be sure that your funds are always protected and you have nothing to worry about when you are making transactions to or from an online casino.

Disadvantages of MyCitadel

Just like many other payment methods, MyCitadel also has some lacking points. After comparing the pros and cons of using this payment method, you will be able to make the right decision which will help you control your gaming funds in the best way possible.

Although MyCitadel is available in many countries, American players will not be able to use the service for making deposits or withdrawals at web-based casinos. This is definitely inconvenient for them as they will have to look for alternative payment methods.

Another pretty big disadvantage is the fact that MyCitadel does not accept new customers. This means that only virtual players who already have e-wallets by MyCitadel will be able to use them as payment solutions at virtual casinos. This being said, you can look for web-based casinos which allow Instant Banking by Citadel. This way you will still be able to use your bank account to top up your gaming balance.

There also other digital wallets which are more popular than MyCitadel. This is why it might be a tad difficult to find good interactive casinos that accept payment via this e-wallet. Even if you find a casino website where you can use MyCitadel for your deposits, you might need to look for another option for your withdrawals. This is why it is good to check the payments options that the virtual casino accepts both for uploading and cashing out of funds.

The deposit limit of €2,500 that customers are allowed to upload to their MyCitadel account is also a little inconvenient for high-rollers. If you want to enjoy higher limits, you will have to verify your account by providing some personal details that some people might feel uncomfortable sharing.


Although there is no opportunity for players to open an account with MyCitadel, those who have digital wallets issued by the company can use them for funding their virtual casino accounts. You can compare the advantages and disadvantages of utilizing this payment method and choose whether it is a convenient way to manage your gaming funds. Make sure to choose a proper virtual casino that will allow you to use MyCitadel for both your deposits and withdrawals and you can enjoy cost-friendly payments while you play for real money online.

What is more, this digital wallet ensures that your personal details and funds are always properly protected which is a major advantage while gambling at virtual casinos. If you do not have an account at MyCitadel, you can always opt for virtual casinos that accept payment via Instant Banking by Citadel. This service is also provided by Citadel Commerce and virtual players can utilize it to make deposits and withdrawals at various web-based casinos. No matter which of the two payment services you choose, you can manage your casino funds in a secure and hassle-free way.