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Eurogrand Casino Review

S. Stoynova (editor)
Eurogrand Casino Logo
Casino Ratings
Security10
Bonus and Promotions9
Product Variety9
Customer Support9

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Summary
Brand nameEurogrand Casino
Websiteeurogrand.com
Tel numberInternational: +44 203-667-8916
Mailsupport@eurogrand.com, support.de@eurogrand.com, support.jp@eurogrand.com
Live chatYes
Deposit bonus100% up to 100 USD
Wagering requirement: 1.The first deposit bonus is subject to 35 times wagering requirement before the bonus balance becomes cashable.
SoftwarePlaytech
Min deposit10 USD
Min withdrawal10 USD
LicenseGibraltar
Online since2006
Mobile versionsiPhone, Android, iPad
Cashout timeEwallets 48 hours; Credit/Debit Card 5-8 days; Bank Transfer 3-6 days
Withdrawal limit50,000 GBP per month
Deposit MethodsVisa, Mastercard, Maestro, Diners Club International, Visa Electron, Paypal, iDebit, Instadebit, EcoPayz, Entropay, Paysafecard, iDEAL, WebMoney, POLi, Fast Bank Transfer, SOFORT, Giropay, Nordea, Skrill, Neteller, Euteller, eKonto, EPS, Qiwi, Todito Cash, Przelewy24, Yandex Money, Multibanco, Teleingreso, SafetyPay, Neosurf
Withdrawal optionsVisa, Entropay, Fast Bank Transfer, WebMoney, Paypal, EcoPayz, iDebit, Instadebit

Pros and Cons of Eurogrand Casino

Pros:

*Casino running on Playtech’s software platform
*Gaming library featuring multiple cross-platform titles
*Live Casino lobby contributing to authentic casino experience
*Bountiful promotions for new and existing players
*Responsive customer care center

Cons:

*Supports significantly fewer withdrawal options compared to deposit methods
*Live chat support available only to registered players
*Supports limited number of currencies

Overview

EuroGrand casino was established in 2006, as a part of WHG International Limited company, licensed and regulated by the Gibraltar Government. The casino offers an impressive selection of games developed by Playtech, an acclaimed software provider with a massive product range and almost two decades of online gambling experience. Available through download and instant play, EuroGrand is an easy-to-navigate platform hosting over 350 games that can be played on your desktop or mobile device, with EuroGrand also offering a downloadable free mobile application.

In addition to great gaming selection, extra perks such as bonuses and special events for exclusive members can be redeemed through the casino’s VIP and affiliate programs. The authentic casino experience is one of the elements no decent casino can overlook, which is why EuroGrand’s gaming lobby also boasts a live casino section with Roulette, Baccarat, Hold’em, and Blackjack variants. New players will not only get to enjoy an impressive selection of games but can also expect a welcome bonus, free spins, customer support, a multilingual site, chat service, and fast and secure payment methods. As an added value, this casino has a stamp of approval from GLI, a gaming laboratory with a quarter of a century of testing experience.

Promotions & Bonuses at Eurogrand Casino

The promotional program that EuroGrand has in store for both their new and current users is rather generous. To see the entire list of available promotions, all you need to do is visit the relevant section and the bonus details and conditions will be displayed. The starter promotion reserved exclusively for the newcomers is 100% match on your first deposit. New player bonus comes with the minimum deposit of $20, while the maximum bonus is $100 . New customers only. Opt in is required. 1st deposit only. Bonus expires 7 days from issue. Min $20 deposit. Max Bonus $00. 35x Wagering. Max redeemable $2,000. Player, country, currency, game restrictions and terms apply.

Welcome Bonus Option I100% Up to $100Get Bonus
Welcome Bonus Option IINot AvailableCheck Later
Welcome Bonus Option IIINot AvailableCheck Later

Existing members are not forgotten and EuroGrand casino regularly rewards existing customers with various bonuses and promotions.

Software Providers at Eurogrand Casino

Eurogrand Casino SoftwareEuroGrand is powered by none other than Playtech, a name that has been a synonym for quality and innovation. They appeared on the market in 1999 and received their first license in 2001, followed by the launch of their Live Casino products, Bingo and iPoker network, Mobile Casino etc. In 2006, they have grown into a public company and expanded to Italian and Spanish markets.

The past decade has been a road to success for Playtech, as it was marked by acquisitions which turned this company into a go-to provider for gaming solutions. Following further business acquisitions and expansions in 2012 and 2013, the company has continued its striving to progress and conquering new markets – the latest news include new casino and live studio launches as well as partnerships (Warner Bros. !). Some of their newest releases that you can find on EuroGrand casino are Green Lantern, Batman and the Joker Jewels, High Low Premium etc.

Eurogrand Casino Games Selection

Eurogrand Casino GamesAs previously mentioned, EuroGrand casino offers a choice between a download and instant play. Downloading is perhaps better as it provides the player with the option of live chat service, which is not available in browser play. The games are grouped under several sections with the search field on the right, if you have a particular title on your mind.

In case you feel like some real live casino action, real time games can be accessed under Live Dealers category and the offer includes Live Roulette, Exclusive Live Roulette, French Roulette, Casino Hold’em, Unlimited Blackjack and three different Baccarat variants. For Roulette lovers, all of these, together with video Roulette versions can be found under a separate Roulette tab.

The players who are after life changing, big time winnings, can go straight to the Jackpot category, as this is where the Real Moolah is. This category houses progressive jackpot games with the current amount displayed on top of each window. Here, you can play Jackpot Giant, Age of Gods, Spiderman, Captain America, Ghost Rider. Marvel fans can revisit their favourite editions and try their luck with X-Men, Blade, Incredible Hulk etc.

“More Games” section is where you can find Keno, Scratchcard, Bingo, Craps, even Bowling and Darts. Additional categories are New, Popular, Video Poker, Macau, Slots and Card. Information about the latest progressive jackpot winners and highest amounts will be featured on the main screen banner, allowing you to filter and go directly to the game with the top winning potential.

Jackpot Games

eurogrand jackpot gamesIt is easy to find the right source of entertainment at Eurogrand. However, virtual players are often looking for new and thrilling ways to improve their wins while playing online. This is where jackpot games come to change your virtual gambling. Thanks to this type of casino games, lucky players will sweep massive cash prizes that can easily change their lives.

In order to get an idea about what exactly progressive jackpots are, you need to know several things. The games that fall under this category have prize pools which are constantly increasing until one lucky casino enthusiast lands the right combination and sweeps the massive jackpot. The reason why the enormous prize is growing so fast is that those who decide to play it contribute with a percentage of their bets. If they do not succeed in sweeping the progressive jackpot, they give the rest of the players a chance to obtain the grand prize. The rule that applies to every progressive jackpot is that you must always make a maximum bet if you want to qualify for receiving the massive cash reward.

At Eurogrand, you will be presented with the opportunity to win several grand jackpots. The games that offer players the chance to sweep progressive prizes are numerous. This is why casino members can pick from some of the most popular and innovative video slots, as well as some classic table games that provide the option of making side bets.

To make one’s online gambling more exciting, Eurogrand offers progressive slots from the Age of the Gods series powered by the incredible software company Playtech. If you are tempted by huge jackpots, then you should definitely make a bet on Leprechaun’s Luck, Beach Life, Monty Python’s Life of Brian or Jackpot Giant. All of these titles can make you a millionaire in just a few seconds and reward you with a life-changing cash prize.

Licensing and Jurisdictions

When you are choosing the virtual casino where you will play for real money, you should always be sure that your pick is a trustworthy and properly regulated casino operator. If you decide to become a member of Eurogrand, you can be sure that you will be enjoying your time at a secure web-based casino.

Players can feel safe while placing real-money bets online at Eurogrand casino, because the establishment boasts Gibraltar Gambling Commission license, which is an authority praised for its strict regulations. Eurogrand players can be sure that the site they have chosen provides high levers of security and fair gambling atmosphere

Since the virtual casino complies with the gambling restrictions of different countries, players who reside in countries that forbid interactive gaming, will not be able to open an account at Eurogrand. If you want to know whether you can play at Eurogrand, you should contact the casino’s representatives.

Site Layout and Design

eurogrand casino layoutOne of the best qualities of Eurogrand is its design. Thanks to the user-friendly interface of the website, virtual players will have no issues exploring the options that the online casino is offering. The synergy between black and gold gives the website a classy and, at the same time, simple look. There is nothing pretentious about the design of Eurogrand but that certainly does not mean that its members will not relish a superb casino adventure.

In order to make the choice of players easier, the web-based casino has sorted its games in a few categories. This way, virtual players can pick from the most popular titles, the newest gaming options, games with superhero themes or ones inspired by Macau which is considered the gambling capital of the world. What is more, casino patrons will be able to see the games of Eurogrand sorted according to their genre. As you can see, the online casino is designed in a way to make the gambling experience of players easy and entertaining.

Banking at Eurogrand Casino

eurogrand casino bankingProper virtual casinos are always ready to provide a wide range of fast, secure and easy-to-use payment options. Eurogrand members will definitely have a pleasant and hassle-free experience when it comes to topping up their gaming balance or withdrawing their winnings. Since the virtual casino considers the safety of its patrons a top priority, it accepts only the most commonly used, trustworthy and convenient payment solutions.

As Eurogrand accepts players from various countries, it allows each one of them to pick the banking method that is most convenient and suitable. If you become a member of the interactive casino, you will definitely find a method that will allow you to control your gaming funds in a fast and secure manner.

Deposit Methods

Managing your casino account is extremely easy if you are playing at Eurogrand. No matter which deposit method you will pick, you will be able to upload funds to your balance in no time and enjoy your virtual gambling right away.

Credit/ debit cards are among the most commonly used payment solutions at numerous virtual retailers. This is also a wonderful solution for interactive players who make real-money bets at Eurogrand. Thanks to Visa, MasterCard, Diners, Visa Electron and Maestro-branded credit/debit cards casino members can make fast deposits and enjoy their favourite games right away. This is definitely one of the most preferred deposit methods since it is very convenient and secure.

If you, however, do not feel comfortable providing information such as your card details, you can opt for using e-wallets for uploading funds to your Eurogrand account. This way you will have the chance to make fast and safe deposits which can help you manage your funds in a hassle-free manner. You can use the services of e-wallets such as Skrill, Neteller and PayPal which are trustworthy companies.

Another extremely secure deposit method that you can utilise for your deposits to Eurogrand is uploading money via prepaid cards. This way, you will remain completely anonymous while making transactions to the virtual casino. Prepaid cards such as Paysafecard or Neosurf can help you protect your personal details and still make real-money bets online. Another wonderful option you can use is the virtual Visa card of Entropay which can also ensure fast and anonymous deposits.

Players can also use various online banking services which will allow them to make deposits directly from their bank accounts. This type of payment solution is extremely safe and also helpс players to top up their gaming balance in a fast manner. Companies such as Instadebit, iDebit, Poli and Sofort can help interactive players from different countries to use their bank account for making deposits to Eurogrand.

As cryptocurrencies have become a popular payment solution as well, casino aficionados have the chance to use Bitcoin as their deposit method at Eurogrand. It will ensure that they will transfer their money in an easy and secure way.

Withdrawal Methods

Interactive players can also enjoy a wide range of payment options for their withdrawals. This way they will be able to pick the methods which will help them to cash out their casino funds in the fastest and most convenient way. The biggest advantage of the banking options accepted by Eurogrand is that the majority of them can be used both for deposits and withdrawals. This means that casino patrons will be able to control all of their transactions in a hassle-free way.

One of the most popular methods to initiate a withdrawal is using credit/ debit cards. If you have entered your card details during a deposit to Eurogrand, you will be able to request a withdrawal in no time. The best thing about this option is that you will not have to wait for too long until your money appears in your bank account.

The aforementioned e-wallets and online banking services are also very convenient for cash-outs at Eurogrand. In fact, both of the withdrawal methods guarantee even faster transactions compared to those by credit/debit cards.

Payment MethodDepositWithdrawal
Visa Card
Mastercard
Neteller
Skrill
ClickandBuy
PaySafeCard
InstaDebit
PayPal
EntroPay
Euteller
Nordea
Trustly
AstroPay
POLi
Maestro
Sofort
Ideal
WebMoney

Customer Support at Eurogrand Casino

eurogrand supportYou can always rely on the Customer Support team of Eurogrand when you are having some questions concerning your time at the virtual casino. What is more, you can always head to its FAQ section where you will find useful information about any aspect of your gaming experience at Eurogrand.

If you still have some issues that need to be resolved, you can contact the representatives of Eurogrand and ask them about anything that is bothering you. In order to be as helpful as possible, the Customer Support can be reached out via a few methods.

You can use the Live Chat feature that Eurogrand is offering. You can chat with the agents of the online casino at any hour of the day. This way, you will be able to resolve your problems in no time. There is also the option to send Customer Support an email at support@eurogrand.com. You can be sure that you will receive an answer to your queries in no time and the experts of Eurogrand will do its best to help you with any problem that you might be having.

Last but not least, casino members can call the agents of the web-based casino and talk directly to them about any issue they experience with their time at Eurogrand. The international number that can be dialled is +44-20366-789-16.

In order to provide a convenient casino experience to as many players as possible, the website of Eurogrand is available in English, German, French, Russian, Spanish, Swedish and Japanese.

FAQ

If you are a Windows user, you can download the virtual casino on your desktop device and enjoy the various games at Eurogrand without accessing its website. You can, however, also opt for using the web browser of your computer to load the gaming options of the interactive casino.

Yes. The virtual casino uses a Random Number Generator (RNG) which guarantees that every virtual game at Eurogrand provides arbitrary results that cannot be predicted by anyone.

It is very easy to open an account at Eurogrand and it will take you only a few minutes. Head to the official website of the virtual casino and click on “Join Now” button at the top right corner of the page. This will open a window which will have you fill in the needed information. After you provide your details and agree with the terms and conditions of Eurogrand, you will be able to create your account. The last step is confirming your registration through an email that you will receive and you will be ready to play at Eurogrand.

Conclusion

EuroGrand casino is now old enough to compete with the big boys on the online gambling playground and definitely has more than a few pros that can be listed to his advantage. Live Games are included in the offer, which is lately a norm for any online casino – lack of real time game is becoming a serious defect, but EuroGrand is definitely up to date with their live offer.

The users are protected through SSL encryption and the fact that their games are tested by Gaming Labs definitely contributes to the overall feeling of trust between the player and the provider. Still, there is always room for improvement and EuroGrand could be better. At this point, there is no test play mode for non members and the only way you can reach chat service is by casino setup download. While these drawbacks can be overlooked, the casino still needs to resolve the issue of long withdrawals – up to two days for e-wallets, 5 to 8 days for payment cards and 3 to 6 days with bank transfers.

Even with everything going for them, fast withdrawal times is one of the major factors most people rate highly when testing an online casino – and, respectively, the first thing that EuroGrande will need to resolve to keep pace with the veterans of online casino industry.

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